All reviews

Rating Breakdown

  • 5
    86% (358 ratings)
  • 4
    9% (38 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (13 ratings)
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5 / 5 Share

Nov. 13, 2020

Really quick and easy to set up, the app is a great tool for our expanding business. When setting up the app the customer support was really helpful.

Using app

25 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 23, 2023

Thank you to the Sorted team, especially Aslam, for being so helpful in resolving a rare problem. Brilliant communication and updates throughout the process thank you

Store

itzoo

Using app

Over 2 years

Total reviews

18

Average rating

5.0

5 / 5 Share

Nov. 10, 2020

I use this app to help me manage customer orders return, so we can have a good record of the return order. It is very easy to start to use and at the same time improves efficiency of my work. Highly recommend!

Using app

3 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 9, 2020

This app is making it very easy for me to handle returns. Really just a flew clicks and it's handled (compared to a few minutes per return through email like I did before). Easy to set up so highly recommended.

Using app

19 days

Total reviews

4

Average rating

5.0

4 / 5 Share

Nov. 6, 2020

Yes very good to use and is free for me as I am outside of the UK. They don't provide the address labels.I just configure the settings so the customers send a return back to my address as the suppliers don't receive returns beautystoreforyou.com

Using app

5 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 6, 2020

Very good app...has seriously streamlined our returns process. Great customer service too! And very quick to install...would recommend! banvardandjames.com

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2020

Great app, simple to use and get set up. The support team are excellent as well if you come up against any issue. Rapid response and very helpful.

Using app

About 1 year

Total reviews

8

Average rating

4.8

5 / 5 Share

Nov. 4, 2020

Luckily i don't have much returns, however this app has made it simple and automated. Less need to communicate with customers since the label is prepaid and all the customer has to do is drop the parcel off. A couple of times customers have asked to print in store. I rang up Clicksit and they gave me a voucher for the customer to use. They will ring you up to help you set your account up and are friendly and helpful. You can choose how much or little you charge your customers for postage. The only limitation is that they only use collection plus and not all customers want to use collection plus.

Store

beock

Using app

6 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 31, 2020

Simpler and easier to use than other return centers, but some functions need to be improved,service response is very fast

Store

Bronson

Using app

Over 2 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Oct. 29, 2020

Love this app. Very easy to set up and saves time dealing with returns. Great customer service too. Highly recommended

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2020

Really simple to set-up and support readily available if you’re unsure about anything. Easily customisable portal, my customers so far have preferred to use a prepaid option. Thanks!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2020

Really happy with how this app has transformed our customer service process. Exactly what we were looking for!!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2020

Valor Pro Athleisures® has not launched as of current. The app is simple and easy to utilize, and we have not had any concerns or issues. Review will update upon full utilization

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2020

Integrates well into the store and takes the hassle out of returns. Support has been quick and helpful when I’ve needed it.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2020

Great app to use. Makes returns easy to organise and do. They also have a great customer service team.

Using app

Almost 2 years

Total reviews

13

Average rating

5.0

5 / 5 Share

Oct. 12, 2020

Fantastic app! We were looking for an easy to use solution for customer returns and glad we found this. Easy to setup with amazing & fast support. The returns portal included for free looks professional. You also get to use the power of Collect Plus network to offer returns for free to your customers. Highly recommended

Store

NOM

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 8, 2020

Just completed on-boarding which was a breeze, thanks to Jodie who helped us all along the way. So far looks great and test return went well!

Store

Adika

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 7, 2020

Installed a few weeks ago. Look's great. Just had a setup call with support and we are going to add this to our store to manage all our returns.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2020

I highly recommended it! The app is straightforward to navigate. We have tested a couple of refunds on our website and it all went smoothly.

Using app

10 months

Total reviews

11

Average rating

4.6

5 / 5 Share

Sept. 28, 2020

Absolutely brilliant app. It has made my returns process so simple and the team are fantastic at answering questions quickly and efficiently. The intro call was also fantastic as it meant I was able to skip the initial 'getting my head around a new software' and instead I was shown and talked through how to use it and saved so much time. So glad I found this app! Do it, install it, you'll love it!

Using app

10 months

Total reviews

1

Average rating

5.0