ZigZag Returns & Exchanges

Sept. 24, 2020

Fantastic app, just what I need for my store. Customer service is fantastic, had a quick but very informative zoom call to help me understand and set up this service and my customers will be happy with the free returns option going forward.

Sept. 24, 2020

Clicksit is honestly the best app on here. My conversion has increased since adding the app and customers trust my brand more. The team at clicksit is fantastic. A big shout out to Jodie who has been very helpful. She even has a zoom call with me to help me set everything. She is truly the most helpful app developer out here. She emails occasionally to check in with me to see if I need anything and it is not one of those general email companies send in bulk, I can clearly tell it was directed just to me.

Sept. 20, 2020

Exactly what I was looking for! Excellent set up help and has honestly improved my customers faith in my company, with how easy it is to return items to me, especially as i'm in the clothing business! Thanks Clicksit!

Sept. 16, 2020

The team at Clicksit have been absolutely amazing with getting everything set up. Any questions or issues i had were sorted out on the same day and getting everything ready to go was a breeze. We are using Clicksit to manage returns on our Rugby League World Cup 2021 Shop and its made life so much easier handling returns. Great work from the guys at Clicksit and we will definitely be using them on our other stores going forward.

Sept. 16, 2020

Great value for money and makes website feel very professional. Works very well the majority of the time. Small bugs need to be fixed in order for it to be perfect.

Sept. 15, 2020

I love that this app takes the manual work out of exchanges and returns. It has worked flawlessly and made my life easier.

Sept. 15, 2020

Solves the exchange process making it customer friendly. Amazing app. Would be more great if you could include more customisations.

Sept. 11, 2020

This is a great app, the ability to send Collect+ labels to customers has been extremely useful in the month or two we've been using it. Even without that functionality, simply having a system for processing returns has been great and saved a lot of time in customer support. It was quick and easy to get up and running and the company themselves are very responsive and a pleasure to deal with.

Sept. 10, 2020

Only just started out with this app, but it's been a doddle to set up (we got some first class support from the excellent Jodie), and its up and running straight away. Just literally processed our first returns today. For us we only do large envelopes, so its a shame there isn't a smaller low cost option - but - its been great so far for us and will / has helped simplify our previously over complicated returns process. Def Recommended

Sept. 9, 2020

Good communication with the team, easy to set and looking forward to using the apps though hopefully not too many returns to contend with!

Sept. 7, 2020

It is very easy to use for us and for our customers. It makes the return process much easier. Great App - highly recommended.

Sept. 2, 2020

The best App for all the returns hassles and the icing on the cake is it is free to use. The support from the ClicksIt is great as well. All in all, the best App for the returns management to have and that too free of cost.

Aug. 28, 2020

Easy to install and use. Customer service is amazing have been really helpful talking me through the set up all the way. Customers have liked having a simple way to return and gives me control over returns outstanding.

Aug. 26, 2020

This is a great app that helps me track incoming returns and easily reject items that do not fit our policy.

Aug. 23, 2020

As of right now my store is not currently live but i downloaded the ClickSit app to help my business which i definitely believe it will do from other reviews that i have seen. I will make sure I do another review to let you know how well its going.

Aug. 22, 2020

This app is cracking. Easy to install and works seamlessly. Happy customers. Many thanks for the offer of support. It's a great system

Aug. 22, 2020

Return process can be dull for merchant and customer as well. App improves customer experience making whole process simple. App works smoothly and has a great design. Can definitely recommend Clicksit Return Center

Aug. 19, 2020

We've been using this app for a number of weeks now. It has streamlined the process of returns and reduced the time to manage these queries. We would recommend this app for any kind of online store.

Aug. 18, 2020

Recently have downloaded this app onto my shopify and I can honestly say it is one of the best apps I have downloaded. It makes returns simple and saves me the hassles of returns. I will definitely be using this app in the future and would recommend it to anyone who wants a simple way to return and make the process easier for them.

Aug. 18, 2020

I have not had the app long, but when requesting returns labels it is effective for the customer to put there details. The are some things that can be improved. 1. It would be great if in the preferences you can put different return deadlines for UK and International returns. As international returns is longer time. Doesn't give you the option. 2. It would work better if when a customer request a return a email was sent to us. Without going into the app, you do not know if a customer has requested a return. 3. Once approved a return and a label is generated, it would be more helpful if this is sent straight to the customer. As this currently is available for me to download but only to send to the customer, which does take up time. 4. Do you do internatonal returns? If so how much are these and how does it work? 5. What about if a customer wants to exchange an item, that means we have to pay for the return and the re deliver?