ZigZag Returns & Exchanges

Aug. 17, 2020

Great app. I definitely like the way the returns process nicely follows through from customer starting a returns request to return being auctioned. Easy to reach and helpful customer service

Aug. 14, 2020

I have found this app to be ideal for sorting my returns. Once he return is accepted, the customer gets their return label instantly. It has saved me so much time when dealing with returns. I'm happy I chose Clicksit and have no problem with recommending them to one and all.

Aug. 14, 2020

good app, but does not have a spanish version, but still helps a lot. Been using it for a while.

Aug. 12, 2020

great app! great service! for now works well, waiting to see how it is going to work with the first return.

Aug. 3, 2020

Easy set up, communication is spot on from app developers. Would recommend. Just waiting for my first return now!

July 30, 2020

Quick support, easily configurable, and simple. But it needs some additional tweak to provide more configuration.

July 30, 2020

Great support from the team which provided a useful walkthrough and helped with setup as well. The app works well from the customer and merchant's side and is very easy to integrate and set up. It makes returns trustworthy and quick. Highly recommended!

July 29, 2020

The app works perfectly fine. Customers can register return request and the vendor can accept or reject the request. If it could generate a return label it would be great.

July 28, 2020

I used this app to handle customer’s return requests and it has been great. Customer’s can handle return process with ease and I can approve or reject return requests with a simple click. I love the fact that I can just direct my customers to the returns center page to put in their order # and email to start their request. The returns center page easily integrates with my store and I was able to customize the important sections to fit my return policy. In the future, I hope they have support to create US return labels but so far so good!

July 25, 2020

Very nice app, works quite well, easy to install and use. One of the best thing is that it works within your website and your main top menu always stays where it is in the page where customers starts return process. With other apps I've tried, you lose your menu.

July 23, 2020

Nice app. Works well, and does everything I need it to do. It loads fast, very intuitive, and no issues from customers. I Recommend it.

July 21, 2020

Nice app! Works well overall. I had a small glitch that was caused by entering two email addresses for return updates, but customer service helped me solve that rather quickly.

July 16, 2020

Great app for managing return, exchange, and credit requests. The app really streamlines the process for both you and the customer. You can customize so many form fields, page details, email templates, visual design, and return labels with easy. Thank you!

July 15, 2020

Excellent Application! If you need a solution that will really help streamline your return solution this application is it. After researching multiple solutions this solution really stood out to us.

July 13, 2020

Great team at ClickSit. Fast and easy setup and the application is working well. We're giving a service only bigger companies could offer, yet also saving our business time. Highly recommend.

July 10, 2020

We were looking for a UK returns process and decided to go with Clicksit. It has been working well so far, setting up the returns process was easy, and the guys at the business have been friendly and helpful with our setup. They are keen to make the app work well for their clients and have been making improvements. I recommend them!

July 8, 2020

This app has streamlined our returns procedure and reduced our shipping cost for returned items using collect+ and there are no other hidden charges. Also nice and simply to use. Highly recommended.

July 6, 2020

There are few return management apps available but only handful provide such an user friendly/simple interface and support cost effective European courier services. Staff is such a friendly and helpful that 2 people volunteered to help me at weekend to sort out a minor issue. In short, a free working app, better service than many paid apps, helpful staff; what more anyone can ask for? Happy :)

July 1, 2020

After searching and downloading a couple of Apps, I found Clicksit and it was the easiest to use, so straightforward and really helpful staff. Have already recommended to 2 friends who have started their new stores and will continue to reccomend!

June 25, 2020

Friendly customer service and a great app, exactly what I was looking for! I would recommend the app for anyone trying to streamline their returns service.