ZigZag Returns & Exchanges
ZigZag Returns & Exchanges
Rating
4.7
feedback
416
chart
#3,997
All reviews
Rating Breakdown
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June 24, 2020
Amazing app and even more amazing customer service. Very attentive & helpful. Have used this app and will only use this app. Works perfectly and blends in my store theme. Hassle free, easy to use for both seller and buyer. Thanks Thomas & team!
June 18, 2020
Very useful app to manage the return/exchange/credit requests. You can customize many fields, as well as the email templates and return labels. Support service is very very reactive. Thumbs up!
June 11, 2020
Great app and even better support! The team has been professional and effective from start to finish
April 18, 2021
APP IS NOT WORKING!!!! I rely a lot on this application and it's not working right now. Please fix the issue asap or inform us if you are not working anymore.
Hi There, we did experience a very short period of downtime for certain clients here which has resulted in this review. We continue to improve, but downtime is extremely rare and continue to hit 99.9% on an annual basis.
June 8, 2020
I use clicksit returns for my store and i highly recommend, the staff are very quick to respond and very helpful.
June 8, 2020
Nice simple app and thoughtful support. Has a nice flow and waiting for international shipping labels!
June 5, 2020
This is a great app, we’ve been using it for two months now! Convenient to use and good customer service.
June 4, 2020
I use this app to allow my customers to file for a return or an exchange and its a great easy app to use!
June 3, 2020
Really good app that brings our returns process together all in one place including issuing returns labels directly to the customer. Easy to see where returns are up to in the dashboard.
June 3, 2020
Great app! It's amazing that it's free and it keeps all your returns organized. Very easy to use and good customer service.
May 28, 2020
Great app. It makes the process so easy and the customer service is so helpful and amazing. Returns can be difficult to manage but this app makes it easy.
May 27, 2020
We used this app to manage our returns better. It does it well and is free! It would be great if it could give us a bit more control of the spacing and styling of the returns center and this is well received by the developers.
May 25, 2020
This app is great. I started receiving more than the usual amount of returns during the pandemic and keeping track of returns manually was starting to get messy. I tried a few other apps which provided a portal for returns but unfortunately the way it was integrated did not work properly and took the visitor to an external looking page. The main benefit of this app is the proxy returns center which will be implemented to match your current theme for a seamless look as if it came by default. The returns center itself is working effortlessly and provides all the templates ready to go without much setup needed. This is a life saver app if you encounter regular returns. Have not tried the return labels feature with Collect+ yet but that would definitely add the finishing professional touch for your E-Commerce store. All of this for free and I must say this is the go to at the moment for a "Returns" app.
May 24, 2020
Great app, really improves the returns experience for both us and our customers. Makes printing return labels easy for our customers. Thanks!
May 20, 2020
We’ve used this app for awhile now and it’s become one of our favorite! So easy to use and adds value to our store!
May 15, 2020
IT'S pretty good but it lacks the ability to customize emails on free plan, the rest is just awesome
May 12, 2020
everything I was looking for. an app that integrates with my theme and I can add my own text/returns policy below the form. The fact that its free is amazing bonus. the only thing id say to improve is the ability for customers to add images on the return but I have been reassured that they are working on it
May 8, 2020
Customer enters their order # and email to get return started. Easy to set up, Easy for Customer to Use. Simple and Efficient! Would recommend.
May 5, 2020
Great app! It is very easy to use. The customer service is very fast, friendly and helpful. Very easy for customers to use. Highly recommended.
May 4, 2020
Clicksit has helped to solve our detailed and complex return process into a simple, easy to use tool that for us and our customers. We anticipate on diving deeper into the many offers as our company and structure grows.