ZigZag Returns & Exchanges
ZigZag Returns & Exchanges
Rating
4.7
feedback
416
chart
#3,997
All reviews
Rating Breakdown
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May 4, 2020
This app really made it easier for us to keep track of all the returns and it also helped us gain some data on why customers where returning certain products. Very good app!
May 1, 2020
Really enjoying this app so far. With our www.cosmiccrystals.co.uk business now expanding we are now spending more time dealing with customer returns. This system really makes the process much easier and cuts down lots and of back and forth emails that was costing us a lot of time and energy. Thanks!
Jan. 12, 2022
I've been trying to contact support for MONTHS with no response. I'm unable to get this app working with Safari on Mac anymore making it obsolete. I'll be moving app's if this isn't resolved by EOW.
April 24, 2020
A very good app. fantastic for free. would highly recommend and if you can handle some CSS you make it look exactly how you like.
April 21, 2020
I like how this app makes returns easier for customers. They no longer need to email and ask to return, they can just enter their order and fill out the info online to be approved. I do wish it showed notifications better in Shopify so if you missed the email you would still be notified that there is a return pending in your app. It would also be nice if you didn't have to leave the app to send the return label or process the return.
April 21, 2020
The team at Clicksit have been just great. Very communicative and helpful to get the app up and running which took only 20 Min to do for me - very easy and effective app. Would definitely recommend.
July 15, 2020
For a free app this is definitely the best one out there! Nothing else even comes close. I'm in Canada and I don't use all the pro features as those are mostly for UK sellers. The support from the ClickSit guys is top notch, nonetheless. I've been able to organize my reverse logistics using this app. Check out the returns portal I created using this app here on my website: https://gearscanada.com/apps/returns
April 18, 2020
The guys at Clicksit has been fantastic. Very communicative and helpful and gone out of their way to solve any technical issues we've had. Would highly recommend.
April 16, 2020
this app is super easy to use and changed my whole store experience, im not able to offer my customers a one stop shop to process all refunds
April 16, 2020
simple to use ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
April 9, 2020
We came to this app from another app that was too complex and expensive for our return process. This app is streamlined and provides the essential return organization we needed without frills. The fact that it's completely integrated is fantastic and professional.
April 6, 2020
Easy to set up and a simple process for customers to follow. Simplified our returns process and reduced time spent on customer support. Excellent app, thank you!
April 4, 2020
Not used extensively so far but customer support from clicksit has been excellent in setting up and getting going. Having an integrated returns service really adds to the professionalism of my business.
April 1, 2020
Excellent service would recommend for people to use. Tom ensures there is regular updates and help, however sometimes getting hold of collectplus can be hard
April 1, 2020
we are testing it and it seems to work properly. improve customer support anyway. greater customization possibilities would be appreciated
March 28, 2020
I use this app to easily segment the customer's return request. it's a seamless integration that allows a more professional look.
March 20, 2020
appena installata, non so come andrà, per il momento tutto ok ------------------------------------------------------
March 6, 2020
The app is very nice for customer communication around returns and easy to setup also language-wise, there is manual task involved in the actual return to stock and refund, but my customers are happy with the portal.
March 2, 2020
We have used this application to help us monitor and keep track of our returns. Originally we could not account or anticipate the number of returns we were getting, this app has allowed us to do this. It has also reduced the number of emails we were getting as it has automated the process somewhat.
Feb. 28, 2020
This is a great app. Don't need any coding to install it and just following the instruction video would help you create the returns page and you can manually manage your store returns on the Dashboard. This is one of the free apps that works wonderful for Returns.