ZigZag Returns & Exchanges

Feb. 24, 2020

I like this app because it was automatically set to my theme, have not really used the features yet as I am still in the process of launching. The one issue I had was that all my pages had a title except my returns page, but I just created an image and inserted it into the logo slot and the problem was solved, since clicksit could not customize that for me. Other issue is when automatically setting the approval, there are no options as to what conditions can be used for automatic approval. Also you can't preview the emails. But overall seems easy to use and set up. The response is pretty good when support is needed. [email protected]

Feb. 18, 2020

I download and tried several other returns apps but this one was the best by far. It was simple to setup and very easy to use. What's best of all is the price of the app - FREE. There is a $9/month option which I may elect to use in the future but right the free version is meeting all my need to track my returns.

Feb. 10, 2020

The Clicksit app is easy to use and has helped us to offer easy returns to our online customers. Thomas was quick to reply when I had any queries about installing the app and was very helpful.

Feb. 4, 2020

This app is perfect for a basic return system that customers can initiate on the website, it only takes a couple of clicks to approve or reject returns and effectively communicate with your customers on the status of their return. The customisable return page and email are fantastic! I had one tech issue and Thomas in customer support fixed it within 24 hours for me. Great app - highly recommend for a simple, free returns system.

Jan. 30, 2020

This app is perfect for my requirements. I found the set up really straight forward and the customisation really simple and stress free. I had a concern about a technical issue that I couldn't figure out, so I reached out to customer services and they were prompt to reply quickly resolving the issue. That for me is the icing on the cake!

Jan. 29, 2020

Does what it should. Nice portal for our customers, easy to install and use and organizes all our returns! My only wish would be a "refund by one click" function, which really refunds via shopify and not just marks the order in the app as refunded :)

Jan. 24, 2020

Great app, integrates well with shopify and just works. Tom has been great with communications for support and Q&A. Recommended App.

Jan. 22, 2020

Cool app. It provides a custom page which we can integrate to our shop and process return from there. It would be better if you could provide API for accessing your app so that we can program automatic transfer of return request to Amazon MCF. OR, can you add a feature in the app so that we can connect to our amazon merchant account and automatically process returns from there.

Jan. 21, 2020

Clicksit Returns has massively simplified our returns process and reduced customer support time. It's simple to set up and really easy for us and our customers to follow. Great app, thank you!

Jan. 18, 2020

Fab app... easy, straightforward to use and very customisable without coding. Staff are very responsive if you need help. Customers appreciate the ease of use.

Jan. 18, 2020

I am currently using this app is very good for customer to return there orders and pay return postage online. the customer service are very friendly and quick responding.

Jan. 18, 2020

Excellent App. A must have for ALL Shopify stores. Great support, easy setup and easy to use. Highly recommend.

Jan. 14, 2020

A fantastic app, makes returns processing so much easier. I would highly recommend for store owners who are receiving a lot of orders and returned goods as it helps you keep track of it all.

Jan. 10, 2020

I try many return apps before deciding to stick with Clicksit Return Center. This app is easy to use and customize. The customer service is great. Thank you.

Jan. 10, 2020

It helped me resolve the issue of product exchange. I really liked the app since it makes the customer experience better by providing more feasible options to exchange or return the product. Also, automated emails are delivered to customer. it would be nice if more options like sending return labels are also automated in India.

Jan. 10, 2020

Excellent app which has completely streamlined how we handle online returns... support is very responsive - would thoroughly recommend

Jan. 6, 2020

This app has really helped me streamline my return process, which I have been grateful to not have to deal with. I love that it makes a custom returns page for you, and sends out automated emails to make my job easier. Great App!

Dec. 29, 2019

This app is amazing. Easy to install and use. Great, professional features to take care of everything for returns. Price is great too.

Dec. 23, 2019

Geezuz I spend a whole hour on making my own contacts form without even look for this solution, feel kind of dumb now. Super easy to use and helpful.

Dec. 20, 2019

The only reason I am giving 4 stars is because I haven't used it for long time to have a complete opinion. The app is easy to use and looks good. it adds credibility and functionality. exactly what i wanted. Recommend.