ZigZag Returns & Exchanges

Nov. 1, 2021

This really does make the customer return process so simple. There are very few places without Collect+ stores nearby and of course their coverage is always expanding. Also the setup is quick, simple and the support during this is was second to none. If only all Apps had this level of end to end support. I've been using the ClickSit returns system for nearly a year now and they continue to improve the services offered to UK retailers A1 all round.

Oct. 30, 2021

This app is very easy to use. There are many step by step guides that help you along the way and staff are always on hand to help 24/7, which is great :)

Oct. 27, 2021

Great app to streamline your returns, easy to use. Professional portal for your customers to process their returns. Besides all those good things the customer support is what sold the app for us, we are very pleased.

Oct. 25, 2021

I really like this app. Its super helpful. It saves a lot of time. It gives my customers peace of mind that the returns process is simple and can be completed by anyone. This gives the customers extra confidence to make purchases.

Oct. 18, 2021

Clicksit has taken our returns to a new level. They offer an incredibly rounded package that after hours of searching, proved to be by far the most cost effective and smooth solution for our business. Great customer support with friendly assistance. Overall, very very happy!

Oct. 12, 2021

solved my returns processing issue, easy to use for consumers and slick look & feel. Great feedback from consumers

Oct. 11, 2021

User-friendly, great customer service, takes the burden of sorting out returns yourself and integrates well with Shopify. Great App!

Oct. 6, 2021

Easy to install - looks great on the website and creates a professional and organised look. Support is excellent. A good returns page is essential - this app has helped us enormously.

Oct. 4, 2021

After using this app for a month I do like it. Helps me stay organized with my returns. Very helpful and great for busy season.

Sept. 29, 2021

We recently installed Clicksit and the main thing we noticed right away is how easy it is for our customers to process their returns. We also have reduced the amount of time we were spending on returning emails with instructions. So far.... we are very pleased

Sept. 27, 2021

I am so impressed with Clicksit, their customer service team are incredibly slick. The returns portal was up and working on my website within an hour and it has completely streamlined our returns process.

Sept. 24, 2021

Great app and very useful team. The app makes it really clear what the return process is with a neat portal: https://www.townandcountrycovers.com/a/returns Simple. Its great when everything goes well but what is more important is what they do when something goes wrong. When a parcel goes missing they have a team that will actually help resolve the issue. When I have used Royal mail or other couriers in the past they make complaining impossible and refunds also impossible. Clicksit make this side very simple... this is something they don't really promote but in business its important to talk about what you will do to fix something when something goes wrong. Thanks guys, highly recommend.

Sept. 22, 2021

I would easily recommend this to anyone who has a online store and wants to open up over 7200 drop off points to their customers. Customer service is spot on and it's pretty cheap, we're already saving on every label! Thanks again.

Sept. 21, 2021

Great customisation and make our returns process so much more professional. Great that we can use our own labels due to the fact that we have high insurance value needs. Responded to chat quickly.

Sept. 17, 2021

I downloaded this app and I am testing the service and unable to generate return labels. I have reached out to support twice and no response. The first email said they will respond in a few hours. Okay fine 16 hours later still no response I send another email and no response. I will definitely be deleting from my store and going with another company.

Sept. 14, 2021

I've been using this service for a few weeks and it's been an absolute game changer! The Clicksit team have been so helpful and responded quickly to any queries I had. They even phoned me to check everything was running smoothly. My customers have found the process much easier and I'm really pleased with how it's going. Thank you Clicksit!

Sept. 9, 2021

These guys are brilliant - customer service is second to none. And the app has helped us deal with returns that were previously very time consuming.

Sept. 7, 2021

This is a very user friendly app (for both the customer and the retailer) which does the job perfectly. It has made my returns process efficient and professional whilst saving me a lot of time on return emails. It looks great on the website and is very easy to set up. Plus it's free! I would highly recommend it.

Sept. 1, 2021

Easy to set up everything and easy to use too. I had an issue with something that didn't worked as it should and the chat replied to me fast and Clicksit fixed the problem. The translation page is essential if you have customers from different countries.

Aug. 27, 2021

So far so good, great live chat service. Dealing with real people is much better than those automated bots.