ZigZag Returns & Exchanges

Aug. 26, 2021

This app is amazing, so good to use and really gives a professional look to your customers who use it. Makes it really easy to do everything as its all in one place and you get emails as soon as someone wants to return something. HIGHLY recommend this app - the team are also superb! No matter how big or small your business is this app will help you and the rates are really good.

Aug. 21, 2021

We've only just started using this app to help with conversions and to help with our returns process as we grow our business. It's been a doddle so far even if we've only had to use it 3 times. Looking forward to getting to know the app better as business picks up.

Aug. 18, 2021

Great app. Easy to set-up and use, customer service has been great and I think it is a great value for what you get. They also offer return labels at a very reasonable price.

Aug. 18, 2021

Great app - super easy to set-up and use, and provides an extremely customer-centric way of processing & tracking returns!

Aug. 18, 2021

This app allows me to manage my returns so easily and has every function I need and great customer service

Aug. 13, 2021

O aplicativo é excelente e ajuda a organizar melhor o processo de troca/devolução. Além de tudo, a instalação é bem simples.

Aug. 13, 2021

We were looking for a modern Returns portal for our new store and Researched quite a few. Of all the solutions I found, Clicksit had the best Features at reasonable cost. It's PAYG model is most suitable for startups and the rapid support from the team was also very impressive . Thanks

Aug. 12, 2021

Does everything I need a returns app to do, and at no cost!!! I love that there is no limit to the number of return requests. It takes away the anxiety of going past the limit, especially for a small business like mine.

Aug. 11, 2021

Easy to install and setup, as well as a simple returns process and easy to access link for customers. Great app!

Aug. 8, 2021

I've been using Clicksit for some time now and so impressed with the features and ease of use. It made the return process easier and more professional. The Clicksit team are always listening to their customers and are constantly improving the app based on customer feedback. Would highly recommend to anyone looking for a return portal!

Aug. 3, 2021

Wasn't suitable for my business purposes. However, I'm quite alarmed about the amount of communications made in the short span it was installed, which is incredibly excessive and worrying. I received 5 emails and 1 phone call in the span of 20 minutes.

Aug. 3, 2021

App works well with shopify and I've had no issues - would recommend to anyone looking to simplify their returns process - thanks :)

Aug. 2, 2021

We recently started working with this app, so far we have had a very good experience and the system works easily! We look forward to using the app!

Aug. 1, 2021

This is a simple and user-friendly app that I highly recommend. With so much to think about when running a business, this app puts your mind at ease for you to get on with other tasks.

Aug. 1, 2021

We have been using another Return app for a long time. Unlucky they started charging us $10 for an SSL certificate. Clicksit charges $0 and it's a completely FREE app that covers our needs. I would recommend it to everyone who is looking for an app that manages returns and labels. The best part is that they inject the code to Shopify pages so you don't have to worry about any coding and things. What I can suggest to Clicksit is that they also could add a piece of code that can embed the buttons "return" to the customer's dashboard so they will be able to create a return label or start returning process straight out from customer's account dashboard.

July 28, 2021

This is a simple and superb app and has made our returns process a doddle to handle. No other app or program was able or willing to work with my specific needs. The app was very easy to install and set up, and their customer service team was very helpful and quick to respond to our queries. The branded returns page provides a very professional look to our returns process. The best part about it is it's free!

Aug. 2, 2021

The customer service is always an email away with all the information and the communication is top-notch.

July 24, 2021

Love this app, highly recommend! Adds transparency to the returns process - customers use Clicksit to return their order for free from any local Collect Plus store and we can track this progress. Clicksit is also amazing as you can issue customer refunds/ credit/ exchanges from within the app - absolute customer service must! Great communication from their Customer Service team who are always quick to respond to queries.

July 16, 2021

Clicksit was easy to set up. This app made returns simple and I just love the updates they added for easy exchanges, sending credit via discount codes, and sending uploaded return labels. They seem like a company committed to improvements which make me believe it a company I could grow with! They provide at cost return labels and a premium version. Will definitely look to incorporate in the future. But the free version has all the great features needed to streamline support. I appreciate that so much!

July 16, 2021

Really easy app to use, excellent visibility for returns and was a breeze to integrate. The personalisation options are really great and super happy that we can refund through clicksit to make the whole process streamlined. Jodie has been really helpful throughout and walked us through set up and additional customization options.