ZigZag Returns & Exchanges
ZigZag Returns & Exchanges
Rating
4.7
feedback
416
chart
#3,697
All reviews
Rating Breakdown
Review RSS Feed
July 12, 2021
I am really happy with the app, makes your system look more professional, and it is a great help!!!!!!
July 10, 2021
The app is great. It simplifies the whole return and exchange process. Would love to get new features.
July 9, 2021
I am really enjoying the app. Also it looks very professional to have a return portal on the website and also increases conversions. Also they are always working on updates to improve the app. Very nice!
July 14, 2021
Super helpful for returns. Automates most of the process from start to finish! Thankful I found it and thankful it is free!!
Hi There, great to have you onboard and the app is helping automate your return process. Within the app it is possible to setup email notifications to notify you of return requests. Support will be happy to assist you with setting this up within the app.
July 5, 2021
Really great app and good support. Easy to use and it takes a big load off your daily tasks. Recommended
July 2, 2021
This app is very helpful in order return process. They provide support and app free is very great thing. Thank you!
June 30, 2021
Clicksit Return Center ha drasticamente semplificato la nostra procedura di reso. I nostri clienti sono più felici e, di conseguenza, lo siamo anche noi. Un vantaggio per tutti!
June 29, 2021
This app is great, we would have customers come to us long after they purchased and want to return a product, with the automatic rules in Clicksit Return Center it's a friendly way to tell a customer that they missed the deadline to return the product. I also streamlines the return process for us and the customer
June 24, 2021
Great app, simple and intuitive to set up. Very helpful in dealing with customers and they end up apperciating the self-service much more.
June 23, 2021
Great for UK stores! Really simple and easy to use. A convenient way to offer easy returns for customers.
June 21, 2021
Return page can be automatically created. But it cannot upload return labels to customers. I hope the APP can upload return labels automatically in US.
June 21, 2021
Amazing app and customer support. All my concerns have been solved during one conversation. Can recommend in a 100%.
June 10, 2021
I was looking for an app to help me save time when it comes to returns. I am very pleased with this app it has a great user friendly dashboard and was super easy to set up. The team were great following up with me to make sure i had found everything ok. The customer side is also very smooth and easy to use. I did find the generic information a little misleading from a customer perspective if you intend to pass on the shipping costs to the customer but not really an issue as you can edit yourself. I also would have liked the option to have the returns linked to my own royal mail account so that all my postage costs came from one account and i could apply my own rates. Overall i am very impressed and this app has done exactly what i wanted - saved me time, dealt efficiently with the returns.
June 2, 2021
The Team is very helpful (especially Dan :-)) They guided me through the set up and were very flexible with my availability! I am half way using the app as i still need to set up few things but so far it is working absolutely flawless!
June 1, 2021
Make returns very easy. Not a hard process to understand. I have not had any complaints from customers.
May 28, 2021
Fantastic app and saves us a lot of time, money and effort. For anyone who hates dealing with returns, you'll love this. It's almost fun
May 26, 2021
Really good app, easy to set up and has given the customer much more visibility and control in the returns process, I hope they will come up with more addons in this app.
May 21, 2021
The app we never knew we needed! Installation and set-up was easy. The instructional video was all it needed to get us started. Just wished there was a way to tag final sale orders/products to be excluded from returns. We use Clicksit as our returns management portal along with Shopify POS to process refunds back to gift card though it would be cool if we could refund directly from the app. We are looking froward to a more organised and professional returns experience for both our team and customers. Great job!
May 14, 2021
Really easy to set up and has given the customer much more visibility and control in the returns process whilst making it easier for them. Really pleased we chose Clicksit.
May 12, 2021
Really easy to use and has helped manage our returns easily. Customer service is very responsive as well. I would recommend this app to other merchants. Would be nice if you could actually refund directly from the app as well.