ZigZag Returns & Exchanges
ZigZag Returns & Exchanges
Rating
4.7
feedback
416
chart
#3,697
All reviews
Rating Breakdown
Review RSS Feed
May 11, 2021
As a returning customer, I love the app for my website, it's simple and easy for both my business and a better journey for my customer to process a return a lot easier and hassle free. I find the app easy to install and to manage which doesn't take up my time a lot and then I have more time to crack on with the business more.
Great to have you onboard Blast Cosmetics, and pleased to hear your setup was smooth. What you have described is what we strive for improving the return journey of both you and your customers. To make sure your customers keep coming back! Best Clicksit support
May 10, 2021
A really bad service, not one parcel has been returned to us correctly and no reimbursement for the packages lost!
Hi Mirame, apologies for your experience here. Reviewing your account there appears to have been an issue with your address setup which has caused parcels to be held. I've reached out to you to follow up on this, but please do contact customer support as you will receive full compensation for any parcels delayed or missing. Clicksit support
May 8, 2021
great and helpful app to manage returns. Perfect and easy simple integration... takes out the hassle of returns management
May 2, 2021
amazing reutrns app, allows us to manage all customer returns and allows customers to enter all the details in via a very easy to use portal. Cannot fault it at all!
April 30, 2021
This is app is almost perfect. I would like to be able to manually choose the status of the return eg exchanged / returned.
April 29, 2021
The app is great. A couple more automations could be useful though, and also international returns labels.
April 26, 2021
This app is incredibly easy to use and has made our returns process so much easier for both ourselves and our customers. You only have to pay for CollectPlus labels that actually get used - great app!
April 21, 2021
I love this app! Very helpful advisor (Jodie), she helped me with setting up the app on my store and talked me through the whole process of activating Collect plus for me. Do not hesitate to download this app! You will not regret it and the support of the advisors is excellent!!!
April 16, 2021
A very useful and easy to use free app. I have written a feedback personally, but again, thank you for creating such an app.
April 16, 2021
Really gives my clients the trust to order seeing the return page, so it helps them see this page on my site.
April 15, 2021
I am honestly SO shocked at how good this app is. I was previously doing this manually with 'return email templates' and it was horrible trying to keep track of everything and communicating back and forth. This has saved me sooo much time & has added a huge professional touch to the website. I cannot say enough good things.. I just hope it stays this good without problems! It's a no-brainer for anyone considering!
April 13, 2021
Easy to setup and use, and very kind Customer service in touch. It makes my return process easier. Thanks.
April 11, 2021
Excellent app, makes it so easy for my customers to return with ease. Straightforward instructions on what to do and customers are happy with the simplicity of the service!
April 10, 2021
Amazing app, creates an automated returns centre for the customer to automatically go in and submit return requests. Easy to use, very friendly company to go through and everything is broken down and explained each step of the way. We use on three different stores and have not had any issues whatsoever. Support is literally a live chat or a phone call away too if you need help setting up or using anything. Thanks
April 7, 2021
Fantastic app for any UK seller - easy to use platform for customers to use and admin for us. Various options such as paid for/customer to pay for labels and they are constantly looking to make improvements. Great support team too.
April 2, 2021
Very good app and extrememly helpful staff. Would highly recommend. Lots of new features are constantly being added too!
March 31, 2021
Excellent Application I recommend it, you can manage your returns in an orderly and easy way and most importantly being in contact with the client throughout the procedure, their support is great, they are fast and friendly, Waiting for updates would be perfect if you could put all the content in Spanish . I give them my 5 stars
March 30, 2021
A very nice app it works perfect and they have a very good team. It send to my customers notifications of their returns process.
March 29, 2021
useful app , just wish you could use it in different languages, has the option to change few things but still needs to be fully customizable, overall a great app
March 27, 2021
I'm using this app to process my returns and it's been very smooth and easy to navigate so far. Customer service is great too. Highly recommend it for users in the UK. Looking forward to the new updates too.