All reviews

Rating Breakdown

  • 5
    86% (358 ratings)
  • 4
    9% (38 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (13 ratings)
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5 / 5 Share

Feb. 12, 2021

Saves a load of hassle on returns and we can now process them alot better, customers are used to simple returns by the massive online companys & this helps us keep the process smooth and quick!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2021

Returns are something no business wants but pretty much all businesses have to deal with. Clicksit Return Centre makes it easy to offer free returns to (UK) customers. The app is easy to install and customise, and the team is very responsive if you have any technical issues. We don't claim that this is the best app of its kind - although it might be - but it's certainly a very good one.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 10, 2021

Love the app. Simplifies the returns process and does exactly what we need. We're really happy with it

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2021

This is such a simple app to use, it is a great application for efficiently organizing returns. It provides a professional looking returns portal for customers in your site's design. They also have a helpful support team! I highly recommend it.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 8, 2021

Easy to use and integrate onto the website. Makes it easy to track incoming returns. Definitely recommend this app!

Using app

About 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 5, 2021

easy, functional and essential. it's free and very usefull, thanks to use this app i have optimize my return parcel in easy way

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

it works good, simple and easy to set up a friendly return page for our store, giving the customer easy access to request a return, and it's free

Store

Teslong

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2021

This has greatly simplified our returns process. Our customers are happier and we are happier!..It's a win/win for all involved

Using app

About 3 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Feb. 2, 2021

Great app - super easy to install and takes all the pressure off for returns and exchanges - can't fault it so far

Using app

Over 2 years

Total reviews

12

Average rating

4.8

5 / 5 Share

Feb. 1, 2021

This app has really made returning orders simple for both me and my customers. It's so easy to use and navigate and it works smoothly integrated with Shopify. I absolutely love this app.

Store

J Namor

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2021

Super easy app to use, can easily fit into your theme, and the customer service is amazing. I cannot recommend it enough!! It has made my returns so much more effective and efficient for the customers.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2021

I think this app is great for small businesses. If advanced it might be good for bigger brands too. so far it's been great for my returns. Only think is, as an internationally selling brand, it would have been good to add international rates too for returns. This way the customers won't deal with the returns stress of international items. Especially now after brexit, lots of people are cautious with international purchases.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 31, 2021

The App is fantastic. it makes the returns process very smooth for my customers . In addition, the returns label option makes it so hassle free, my customers love the easy way they are now able to easily process their returns. I highly recommend.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2021

This wonderful app saves us so much time money & hassle. I would highly recommend it for all UK based retail websites. It's really easy to install & use & the support is great. 5 stars from us. A big thank you from us to all at Clicksit.

Using app

Almost 2 years

Total reviews

12

Average rating

5.0

5 / 5 Share

Jan. 27, 2021

This app is the best! So easy to use for myself and my customers! If you're UK based this app is a must! Highly recommend!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2021

I loved this app for returns. It helps in creating the return workflow though I have not used their credits yet.

Using app

10 months

Total reviews

4

Average rating

4.0

4 / 5 Share

Jan. 27, 2021

I wasn't sure initially if this was the right app for me. I found getting in touch with the team really helpful to understand what the app would offer. For example whilst its only focussed on UK returns it has made that part of the business easier for us. I'd love to see it expand to other geographies. I found setting up the returns process fairly easy too and it was great to get on the phone guidance. Here's what I'd like to see in the future: Partnering with carriers in Europe and worldwide. For where we are as small business it works for us.

Using app

3 months

Total reviews

1

Average rating

4.0

1 / 5 Share

Jan. 25, 2021

Not clear on their home page that they cannot do automatic return labels for the US. Wasted my time building a page only to find this out after waiting hours for customer service to return my message. Deleted the app.

Using app

About 3 hours

Total reviews

3

Average rating

3.7

Developer Reply

Hi There, I'm happy to confirm USPS return labels are now available with the clicksit app. Please contact support to setup.

5 / 5 Share

Jan. 23, 2021

Professional looking and easy to install. A great solution for small businesses. Highly recommended!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2021

Great App! Easy to set up and its FREE! Great customer support when needed. A simple and cheap way to offer free returns to your customers. Highly recommended.

Using app

4 months

Total reviews

2

Average rating

5.0