ZigZag Returns & Exchanges
ZigZag Returns & Exchanges
Rating
4.7
feedback
416
chart
#7,944
All reviews
Rating Breakdown
Oct. 31, 2020
Simpler and easier to use than other return centers, but some functions need to be improved,service response is very fast
Oct. 29, 2020
Love this app. Very easy to set up and saves time dealing with returns. Great customer service too. Highly recommended
Oct. 28, 2020
Really simple to set-up and support readily available if you’re unsure about anything. Easily customisable portal, my customers so far have preferred to use a prepaid option. Thanks!
Oct. 26, 2020
Really happy with how this app has transformed our customer service process. Exactly what we were looking for!!
Oct. 22, 2020
Valor Pro Athleisures® has not launched as of current. The app is simple and easy to utilize, and we have not had any concerns or issues. Review will update upon full utilization
Oct. 19, 2020
Integrates well into the store and takes the hassle out of returns. Support has been quick and helpful when I’ve needed it.
Oct. 18, 2020
Great app to use. Makes returns easy to organise and do. They also have a great customer service team.
Oct. 12, 2020
Fantastic app! We were looking for an easy to use solution for customer returns and glad we found this. Easy to setup with amazing & fast support. The returns portal included for free looks professional. You also get to use the power of Collect Plus network to offer returns for free to your customers. Highly recommended
Oct. 8, 2020
Just completed on-boarding which was a breeze, thanks to Jodie who helped us all along the way. So far looks great and test return went well!
Oct. 7, 2020
Installed a few weeks ago. Look's great. Just had a setup call with support and we are going to add this to our store to manage all our returns.
Oct. 4, 2020
I highly recommended it! The app is straightforward to navigate. We have tested a couple of refunds on our website and it all went smoothly.
Sept. 28, 2020
Absolutely brilliant app. It has made my returns process so simple and the team are fantastic at answering questions quickly and efficiently. The intro call was also fantastic as it meant I was able to skip the initial 'getting my head around a new software' and instead I was shown and talked through how to use it and saved so much time. So glad I found this app! Do it, install it, you'll love it!
Sept. 24, 2020
Fantastic app, just what I need for my store. Customer service is fantastic, had a quick but very informative zoom call to help me understand and set up this service and my customers will be happy with the free returns option going forward.
Sept. 24, 2020
Clicksit is honestly the best app on here. My conversion has increased since adding the app and customers trust my brand more. The team at clicksit is fantastic. A big shout out to Jodie who has been very helpful. She even has a zoom call with me to help me set everything. She is truly the most helpful app developer out here. She emails occasionally to check in with me to see if I need anything and it is not one of those general email companies send in bulk, I can clearly tell it was directed just to me.
Sept. 20, 2020
Exactly what I was looking for! Excellent set up help and has honestly improved my customers faith in my company, with how easy it is to return items to me, especially as i'm in the clothing business! Thanks Clicksit!
Sept. 16, 2020
The team at Clicksit have been absolutely amazing with getting everything set up. Any questions or issues i had were sorted out on the same day and getting everything ready to go was a breeze. We are using Clicksit to manage returns on our Rugby League World Cup 2021 Shop and its made life so much easier handling returns. Great work from the guys at Clicksit and we will definitely be using them on our other stores going forward.
Sept. 16, 2020
Great value for money and makes website feel very professional. Works very well the majority of the time. Small bugs need to be fixed in order for it to be perfect.
Sept. 15, 2020
I love that this app takes the manual work out of exchanges and returns. It has worked flawlessly and made my life easier.
Sept. 15, 2020
Solves the exchange process making it customer friendly. Amazing app. Would be more great if you could include more customisations.
Sept. 11, 2020
This is a great app, the ability to send Collect+ labels to customers has been extremely useful in the month or two we've been using it. Even without that functionality, simply having a system for processing returns has been great and saved a lot of time in customer support. It was quick and easy to get up and running and the company themselves are very responsive and a pleasure to deal with.