All reviews

Rating Breakdown

  • 5
    93% (42 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (3 ratings)

Reviews with Text

  • 100% (45)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 6, 2026

I have been working with my agent Stella for some time now, and she has been amazing. She is always ready to assist with orders and ships them quickly. Our overall experience with Sourcinbox has been great, and it is a very efficient platform.

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

I would like to thank Ashley from Sourcinbox for her help since the beginning of my ecommerce journey. She has not only helped with sourcing products for good prices, customer service but also as a trusted source for holding inventory. If anyone is reading this, please don't think twice and establish your relationship with her. You will not be disappointed!

Store

Zenca

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

The platform is reliable and easy to use, and they offer everything that I need to run my e-commerce store! Always Big Thanks to Stella! Always helpful and kind!

Store

Vivift

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2026

Very good app. My customer manager Celia Lee is very kind en helpful.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2025

I have been working with SourcinBox since 2025. Having also worked with other sourcing companies, I can say with certainty that I am very satisfied with the services provided by SoucinBox. Luna, my customer manager, has been a key factor in this. They are proactive, quick to act and respond, and offer me, as a European seller, the most important services I look for in a partner in China. Once again, special thanks to Luna. I look forward to continuing our successful collaboration.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 24, 2025

Amazing experience using the app. The support agent was incredibly helpful, professional, and patient, and really went above and beyond to assist me. All my questions were answered clearly, and the communication was smooth and friendly throughout the process. I truly appreciate the effort and dedication highly recommended!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 23, 2025

Minha agente é muito rápida no atendimento. Super recomendo! Duvidas que tenho, produtos que eu não consigo achar, em alguns minutos ela já achava. Me ajuda muito! Muito obrigado sempre

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2025

Love it!! Just using the app and see the difference between Sourcing Box and other platforms is the 1:1 support, direct chat with a support manager, and quick responses. Stella did a great job; she always answered questions and supported sellers effectively. Highly recommend!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 25, 2025

I recommend Sourcing Box. I’ve been working with them for a while now and I’m very satisfied with their service. Especially my customer manager, Stella excellent service, always available Super nice and always very helpful.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2025

Sourcinbox is the greatest supplier for any new or advanced dropshipper, Cheng my account manager always replies fast and is very helpful!

Using app

5 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 20, 2025

The average delivery time is 35 days. Sometimes, even though the item shows as in stock on the website, it's always out of stock, even after you ask them to update the inventory. Sometimes, orders don't ship until 10 days after ordering. Because the shipping time is so long, my customers requested refunds, but they refused. Their customer service is equally terrible—slow to respond and completely unhelpful. Even when they do eventually reply, it's vague and offers no real solutions.

Store

My Store

Using app

14 minutes

5 / 5 Share

Dec. 16, 2025

I have been working with SourcinBox for several months now, and the overall experience has been outstanding. The platform is reliable and easy to use, and they offer everything that I need to run a successful e-commerce business. From product sourcing, warehousing to customization and also FBA support too. I would like to sincerely thank my manager, Yviette. She's always available to help, answers my questions quickly, and genuinely cares about my business. She has gone above and beyond, even helping me on her days off, and she has done an amazing job negotiating the best possible product pricing and shipping costs for me. With her support, I'm confident that running and growing my business will be much easier and more organized.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

I've really enjoyed working with Sourcinbox, mainly because the service is very fast. My manager, Yviette, has been a great help with her speed and helpfulness! She has always assisted me with great attention and efficiency!!

Using app

8 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Aug. 15, 2025

You’re a truly terrible app that doesn’t work at all with Shopify. After multiple attempts, there’s been no follow-up and no solution. I absolutely do not recommend you.

Store

Djolie

Using app

About 2 months

Total reviews

41

Average rating

1.4

Developer Reply

Hello, we're sorry to hear about your experience. Could you please share more details with us so we can better understand what happened and how we can assist you? We appreciate solving any problems you may have. Your feedback is greatly meaningful and will help us improve our customer service. Please contact us via [email protected] or WhatsApp if you need any help.

5 / 5 Share

June 16, 2025

I would like to thank and congratulate the manager Yviette from SourcingBox, she is always willing to help, responds quickly and solves our problems. Thank you very much for always helping us.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2025

We’re working with sourcinbox for like 3 weeks now i can say it’s the best product provider we would imagine to get, we can happily say we give 5 star review mostly because of of our privet supplier Yviette(tzqr), she has done so much for us and so fast we can’t thank her enough!!

Store

Blishee

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2025

The best agent I have dealt with.. quick response and response

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2025

I always use it to sell products on my Shopify store. My customer manager always helps me.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 30, 2025

I have been working with Twinkle (Sourcinbox) for a few weeks now. The communication and fulfillment is just working great. If you are looking for a good supplier, then I can recommend you Sourcinbox for sure.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2025

We’ve been working with SourcinBox for over 6 months and have processed 3,000+ orders together. The team is super professional, easy to work with, and always on point. Definitely recommend them if you’re looking for a solid fulfillment partner for your dropshipping business.

Using app

8 months

Total reviews

1

Average rating

5.0