Sparq Product Filter & Search
Product Filter & Search App by Sparq
Rating
4.8
feedback
74
chart
#2,830
All reviews
Review RSS Feed
Jan. 17, 2022
Perfekter Support. Schnelle Reaktionszeit. Eine umfangreiche APP die uns den Shopify Alltag erheblich erleichtert être belle Daniel Meyer
Hallo Daniel, vielen Dank für diese 5-Sterne-Bewertung. Ihr Feedback wird sehr geschätzt - es freut uns sehr zu hören, dass Ihnen unser Support gefallen hat. Beste Grüße!
March 17, 2022
Very fast and efficient customer support, the app is very good too but not so intuitive. 5 stars for the customer support, 4 for the app. - Edit: after few months the app has started to not working well, the button "Sync" on the control panel doesn't work, asked 2 times for help at the support but they didn't help me
Hey Francesco🖐️, Thank you so much for your valuable review. We are constantly working to improve sparq, still we would love to get your views on scope of improvement. Feel free to contact us for any help.
Sept. 27, 2021
Highly recommended for your visitors to navigate through your products. Customer support is also very fast in delivering tweaks fitting for your shop.
Hey Sergio, thank you so much for this 5-star review. Your feedback is much appreciated - it makes us really happy to hear that you liked our support. Best wishes!
Sept. 10, 2021
Good support, lots of premium features and easy integration to our shop. Desktop and mobile friendly with advanced features for further customization.
Hey Ryan, Glad to hear that you liked our features. Looking forward to working with you.
Aug. 13, 2021
Haven't had the service long but it's done everything we've needed it to do & the customer service actually responds in a timely manner (which is HUGE for apps)
Hi there, Thank you for sharing your experience. We are really glad that you liked our service. Feel free to contact us anytime.
July 2, 2021
Molto veloci e molto gentile l'assistenza. Seguono loro il setup e la prima configurazione; funziona tutto benissimo! Bravi!
Ciao, grazie mille per questa recensione a 5 stelle. Il tuo feedback è molto apprezzato: ci rende davvero felici di sapere che ti è piaciuto il nostro supporto. Auguri!
June 28, 2021
They helped me grow e-commerce business and scale hard! Special shout out to Naveen & Gaurav! Sparq made my collection pages not only look amazing but easy to navigate.
June 22, 2021
The support has been excellent. There quick to respond and solved all our requests. We do not have any data to measure the performance of the app yet but I can confidently say that this app is going to influence a positive effect on revenue. Great job guys. Keep it up.
Hi there👋, Thank you so much for recommending sparq. We are so happy to hear that you enjoyed Sparq and the experience with our Support Team. Feel free to contact us anytime.
June 15, 2021
Great dashboard for configuring the filters that is both easy to use and powerful. Very supportive and helpful team behind the product as well, which is so important.
Hey Thomas, Thank you for sharing your experience. We are really glad that you liked our service. Feel free to contact us anytime.
June 6, 2021
We have been using this app to enable search and filter on our Shopify webstore for some time now and this review is much overdue. Overall, this app does everything it says about filter & search. And it does it really very well. Top that with a support team who is responsive and eager to understand your requirements and help custom make solutions for you. I have dealt with Gaurav and Chris and both were amazing! The search is so much faster and broader than the regular Shopify search and users can view what they are searching as they type in real-time. Their filter feature takes them to the next level of everything. Especially the new version of the app where you can create and edit your own filter options. Transforms a simple Shopify webstore to a well equipped professional looking website.
Hi Raman, Thank you so much for such a detailed review. We are so happy to hear that you enjoyed Sparq and the experience with our Support Team. Feel free to contact us anytime.
June 4, 2021
Easy to navigate backend with clear instructions. The support team have been great in tailoring the app to our specific needs.
Hi Kate👋, Thank you so much for your review. We are so happy to hear that you enjoyed Sparq and the experience with our Support Team.
May 18, 2021
This app has been the easiest to set up out of all the product filtering programs I have used. The interface is simple and easy to navigate, but the best part of this app is the ongoing help from the staff. Chris and his team reply extremely quickly and are able to help me with all the design and technical elements that I have asked for help with in a very timely manner. Very impressed with the high level customer service that Sparq provides!
Hey Monique, Thank you so much for your review. We are so happy to hear that you enjoyed Sparq and the experience with our Support Team.
April 27, 2021
So far so good! We carry a lot of different brands of products with different options for the variants, so we needed an app that could filter based on tags. This one works perfectly, and we've had very positive feedback from our team and our customers. The backend setup interface is not immediately intuitive, but I was able to schedule a time to walk through the options with their team and clarify the options. Support has been great from the Sparq team- they are not in my time zone, but if I leave a message during the day they get back to me quickly. They've been super helpful in making small adjustments for me, and overall I'm very happy. Thank you!!
Hey Megan👋, thank you so much for this 5-star review. Your feedback is much appreciated - it makes us really happy to hear that you liked our support. Best wishes!
April 22, 2021
Very bad experience with this app. We have put a lot of time and effort in to it but it's still not working. Very disappointing.
Hi Veerle, It's really unfortunate to hear about it. Please contact our support, they'll definitely be looking into the issue and solve it ASAP.
April 20, 2021
We use this app in our store and gives us great functionalities to customize our filters, which is key for us. However the thing we liked the most is the customer support which is fast and efficient.
Hi there🖐️, Thank you so much for your review. We are so happy to hear that you enjoyed Sparq and the experience with our Support Team.
April 3, 2021
Be careful with this app. After install this app, if you uninstall it, your search bar won't work anymore. I check the back-end of my store, there are full of back-up files created by this app that will still stay there even if you uninstall the app. Really annoying!
Hello There, I am sorry to hear about your experience but it seems you never configured the app. Sparq search needs to be integrated with your theme which can be done via your developer or we provide the onboarding support at no cost to all of our customers. I do not see you ever reached out to the support for integrating Sparq for your store, though we send out multiple emails requesting if you need support with onboarding. I would request you to reconsider your review as it does not reflect our services and app functionality correctly.
March 24, 2021
DCKBOARDSHORTS.COM Honest opinion: Our true rating is 4, but we didn't want to downgrade their rating, because they are great and deserve to be highly ranked. The app itself works well and is a must-have on any Store. They are able to set it up according to your Theme and to your liking, which is great! If your store is fairly basic and you don't have any special needs, 100% perfect. Customer support is also great (on the first few back-and-forths) as they reply quickly and the live chat option on the app's dashboard is a top feature. You can also set-up a video-chat if needed. ...BUT... It is NOT easy to set up at all all if your store has special requests and needs. Our store has been taking almost 4 weeks to set up and we're still not at 100%. Sometimes delay was due to difficult requests on our end, but sometimes we were unanswered for 3/4 days. Overall, we HIGHLY recommend this app, specially if your requests are not too sharp. If they are, we also truly recommend it, but be prepared for a bit of a headache, lots of time invested and some miscommunications. Good luck!
Hey Fernando, Thank you so much for your honest review. We are constantly working towards improving our product as well as our support. Feel free to reachout to us for any help required.
March 17, 2021
This app has revitalised my products and collections categories! Chris has been a joy to help me get set up and was there for me at my every beck and call! Can't thank them enough! My only regret is why I didn't find these guys sooner!
Hi Jay, Thank you so much for all of your kind words. Feel free to contact us anytime.
March 16, 2021
This app is brilliant - allows us to creae every kind of filter we need to, everywhere we need it across our site. This gives us the navigation and flexibility that Shopify on its own can't do. It has been fast to implement and the support from the developers has been brilliant. We can't believe it took us so long to find this app !
Hey Serena, thank you so much for this 5-star review. Your feedback is much appreciated - it makes us really happy to hear that you liked our support. Best wishes!
Feb. 25, 2021
The app looks fabulous on my store, and the feedback from customers on how it impacts their user experience is great. It is much slicker than I was hoping for, and the support is helpful and responsive too.
Hey Sorrel🖐️, Thank you for sharing your experience. We are really glad that you liked our service. Feel free to contact us anytime.