All reviews

Rating Breakdown

  • 5
    81% (326 ratings)
  • 4
    7% (28 ratings)
  • 3
    1% (4 ratings)
  • 2
    2% (9 ratings)
  • 1
    9% (37 ratings)

Reviews with Text

  • 99% (400)
Review RSS Feed Review RSS Feed

1 / 5 Share

Nov. 28, 2025

Like the app, just that it isnt compatible with alot of other apps that your store might be using. If the app was able to support the other apps, it would have been good, but it became a challenge even when cart drawer needed to be changed as it cant be supported.

Using app

About 2 months

Total reviews

4

Average rating

3.0

5 / 5 Share

Nov. 12, 2025

Jack helped me diagnose the problem and it was an easy fix

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

Using app

About 3 years

Total reviews

9

Average rating

4.9

5 / 5 Share

Sept. 1, 2025

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! - Emily, Head of Support

5 / 5 Share

Aug. 14, 2025

Kay was amazing, went over and above the questions I had to help the interface work properly. I only had the app for maybe 30 minutes before requesting some assistance. They walked me through how to remove cart slider, helped check my sales and even helped optimize my store to refresh the cart to make sure my customers can see the page. Kay, thank you x500! Customer service on point.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving this review!! Kay is the best, so glad to hear you had such a positive experience! - Emily, Head of Support

5 / 5 Share

June 24, 2025

An amazing app that is priceless for my my site. Customer Support is second to none and when i had a problem they had it solved very quickly. 100% reccomend to any retailer.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much! - Emily, Head of Support

5 / 5 Share

June 23, 2025

This app is super helpful and works exactly as expected. The support team is amazing — very responsive and went above and beyond to help me with a customization I needed. I truly appreciate their quick turnaround and clear communication.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

So happy to hear this, I really appreciate you leaving a review! - Emily, Head of Support

5 / 5 Share

May 26, 2025

Very patient

Store

Futario

Using app

5 days

Total reviews

4

Average rating

5.0

Developer Reply

That's what we're here for! :) - Emily, Head of Support

5 / 5 Share

May 21, 2025

excellq

Using app

About 7 years

Total reviews

6

Average rating

4.3

Developer Reply

Thank you! - Emily, Head of Support

5 / 5 Share

April 15, 2025

We've been using this app for many years and love the versatility of the special offer features and ease of setup. We also just switched to a new theme and the technical support from the developers was excellent. Highly recommend.

Store

Valiant

Using app

Over 7 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for using the app for 7 years! We're so grateful for your commitment to the product and to hear it's been working so well for so long. Thanks for leaving this review :) - Emily, Head of Support

5 / 5 Share

March 19, 2025

I have been using USO for a few years now and find it to be such a great app, so may offer options. It is a very effective app which is easy to use and the support you get is great. The USO team were just brilliant when we had an issue, as we had made changes to our theme. Thank you so much for your help

Store

EASE

Using app

Over 5 years

Total reviews

12

Average rating

4.6

Developer Reply

Thank you so much for this review!! I'm glad you are all set and ready to go now :) - Emily, Head of Support

5 / 5 Share

March 12, 2025

It helped us to set up quantity-based discounts effortlessly, resolving my issue quickly thanks to Kay. The app is easy to use and works flawlessly.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

I'm so glad to hear your experience has been positive so far! - Emily, Head of Support

5 / 5 Share

March 4, 2025

I sell beautiful headwear for chemo patients, and when just starting chemo, you need a variety of things. USO special offers, Buy 3 Get 1 Free, is perfect for my customers. They can mix & match basic chemo headwear when starting chemo or for a refresh when we go to the next season. Approximately half of my customers use the Buy 3 BOGO offer. It's easy to set up or revise if your product line changes. I've always gotten great customer service from USO. I highly recommend this app!

Using app

About 6 years

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for leaving this review, it really means a lot to us! - Emily, Head of Support

5 / 5 Share

Feb. 11, 2025

Very versatile App supported by very competent people! We had some compatibility problems between USO and our template and Kay helped us at the speed of light! Very satisfied!

Using app

About 7 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this review!! - Emily, Head of Support

5 / 5 Share

Nov. 28, 2024

Fantastic App, that has so many offer variations! It has increased our sales for sure! Plus the online live chat support is fantastic! Kay just solved a few little issues we were having on the spot while doing the live chat! Cheers Gametraders Rouse Hill

Using app

About 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the review! - Emily, Head of Support

5 / 5 Share

Nov. 26, 2024

The customer service is top-notch!!! Kay was amazing!!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Aw thank you so much for the kind words about Kay! I agree she is amazing! Thanks for the review :) - Emily, Head of Support

5 / 5 Share

Nov. 25, 2024

Excellent and fast support. Appreciate their team troubleshooting some theme compatibility issues.

Using app

About 4 years

Total reviews

9

Average rating

4.6

Developer Reply

Thank you so much for this review! - Emily, Head of Support

5 / 5 Share

Nov. 20, 2024

We just downloaded this app for Black Friday and it is a total life saver for Black Friday. Jack was helpful in setting up exactly what we needed. I'd recommend this app to anyone looking for better discount setups than what Shopify has to offer.

Using app

6 days

Total reviews

8

Average rating

5.0

Developer Reply

Yay I'm so glad we were able to get you set up so quickly for Black Friday!! Good luck with your sale :) - Emily, Head of Support

5 / 5 Share

Nov. 8, 2024

Excellent customer support to get up and running, clean and easy to use back end and covers all types of offers we need.

Using app

Over 5 years

Total reviews

8

Average rating

4.5