Ultimate Special Offers
USO: Discounts & Promotions - Shopify App
Rating
4.6
feedback
667
chart
#701
All reviews
Rating Breakdown
April 22, 2024
Best App ever..! and I got quick help always with any issues! :) Highly Recommended!
Thank you!! - Emily, Head of Support
March 25, 2024
Great app, and great customer service from Kay! I was helped in a very timely manner and she did not stop until I was 100% satisfied with the result!
Thank you so much for this review!! - Emily, Head of Support
March 15, 2024
Exceptional Support Experience with Emily! I recently encountered an issue with the USO: Discounts & Promotions app after updating my Shopify theme. This hiccup could have been a headache, but thanks to Emily's outstanding support, it turned into a seamless experience. Emily's dedication and patience were truly commendable as she guided me through the entire fixing process with unwavering support. What impressed me the most was Emily's willingness to go above and beyond. She didn't just offer explanations; she utilized visuals to ensure that every step was crystal clear. Her dedication to resolving my issue promptly and efficiently showcased her expertise and commitment to customer satisfaction. I am sincerely grateful for Emily's exceptional assistance and the support of the entire team behind USO: Discounts & Promotions. It's reassuring to know that such a reliable and customer-centric support system exists. Thank you, Emily, and the team, for your outstanding service! What set Emily apart was her willingness to go the extra mile. Not only did she patiently guide me through each step of the process, but she also utilized visuals to make everything crystal clear. Her attention to detail and commitment to customer satisfaction were evident in every interaction. I can't thank Emily and the entire USO: Discounts & Promotions team enough for their outstanding support and service. It's rare to come across such professionalism and dedication in today's fast-paced world, and they truly exceeded my expectations. If you're looking for an app backed by a team that genuinely cares about its users, look no further than USO. Highly recommended!
OMG I am blown away by this review. It truly means so much to me!! Thank you! - Emily
Feb. 27, 2024
This is a great app because of its features, customer support, and price compared to competitors. The app's BOGO (Buy X Get Y) discount feature surpasses the built-in Buy X Get Y discount feature that Shopify offers due to there being no cut off capacity of product variants you can include. In addition to USO's BOGO (Buy X Get Y) discount, there are eight more offers you can choose from. Customer support has been outstanding, and this app even has a "Feature Request" section. Both times reaching out to customer support and using the feature request section, I received same day replies and help. With this app only costing $9.00 a month and having a 1% usage fee (with a max cap at $10) on orders that use the discounts you created, this app is well worth the cost for stores like mine.
Oct. 11, 2024
Great app! The best thing about it is the pop-ups. I wish they had more customisation options but it is still a handy app. Even after almost 2 years of using the app, the support was quick and seamless when we had an issue. Another thing I wanted was "up to discounts" but neither Shopify nor any other app offers this.
Thanks so much for this review! - Emily
Dec. 15, 2023
Great app and great tech support!
Thank you!! - Emily, Head of Support
Dec. 12, 2023
Alex is super helpful and always finds a solution to anything that we want to change within the app.
Thank you so much for saying this, will be passing the feedback along to Alex! - Emily, Head of Support
Nov. 30, 2023
Good service and solve the problem soon.
Thanks so much! - Emily, Head of Support
Nov. 26, 2023
Five-Star Support Experience! I recently chatted with Alex about a discount issue, and it was a breeze. They quickly tackled the problem, explained things clearly, and even fixed it on the spot. What impressed me most was Alex's patience and dedication. They went above and beyond, using visuals to make everything crystal clear. Even when new issues popped up, Alex stayed cool and sorted them out in a flash. Huge thanks to Alex and the team!
Wow, this review is so kind, we appreciate it so much! Thanks for taking the time to detail your experience with Alex. I'm glad to hear it :) - Emily, Head of Support
Nov. 24, 2023
Good support and the app works quick!
Thank you for the kind words about our support!! - Emily, Head of Support
Nov. 23, 2023
Very prompt reply and helpful, highly recommend this!
Thanks for this review!! - Emily
Nov. 21, 2023
USO has been a great app to use with our store over the years. It's helped us offer consistent discounts for customers, and more importantly, the support team has been very helpful. They were quick to respond and made sure we were satisfied with the solution.
Thanks for being such a loyal customer over the years! We appreciate you :) - Emily, Head of Support
Nov. 20, 2023
This is an awesome app! I've been using it for years to run my specials. I needed help today and their customer service is great. Don't hesitate to get this app!!!
Thank you for the kind words!! - Emily
Aug. 4, 2024
Update: The offers are not showing up on my site. It's glitching and unfortunately did not have a good turnout with a BIG sale I was having. I had to uninstall the app and get another one sadly.
Hi! I'm sorry to hear you're having trouble. I see that you uninstalled the app before reaching out, but if you're willing to reinstall I'd be happy to get this resolved for you. I've sent you an email, hope to hear from you! - Emily, Head of Support
Nov. 16, 2023
This app has done everything what we wanted it too and the customer service is very quick and helpful. All we would ask for is the ability to stack or combine discounts with other apps/discount codes for multiple discounts when needed.
Thanks for this review, and also for the feedback! - Emily
Nov. 9, 2023
We love how they go above and beyond to ensure things work well for us!
This means a lot, thanks for sharing! - Emily, Head of Support
Oct. 11, 2023
Great app. Easy to use. Have been using it successfully for several years now.
Thank you!! - Emily, Head of Support
Oct. 3, 2023
Honestly a really good app overall! Alex at Orbit has gone above and beyond when we have (admittedly silly) questions! Service is impeccable and the app is very easy and intuitive to use :)
There are no silly questions :) Thanks so much for this review!! - Emily, Head of Support
Sept. 27, 2023
Really good app, works well (a few minor issues but mainly caused by Shopify limitations and our ambitions). I love how easy it is to get assistance though, it takes no time at all to get a resolution to a problem from real people who know what they're doing. Recommended.
Wow thanks so much for sharing, I really appreciate you saying such kind things about my team! - Emily, Head of Support
Sept. 5, 2023
Goeie app, werkt goed. Ze reageren ook vlot op eventuele vragen of problemen top Great app... Works fine and the support is quick
Thanks so much for sharing!! - Emily, Head of Support