Ultimate Special Offers
USO: Discounts & Promotions - Shopify App
Rating
4.6
feedback
661
chart
#1,744
All reviews
Rating Breakdown
Dec. 12, 2023
Alex is super helpful and always finds a solution to anything that we want to change within the app.
Thank you so much for saying this, will be passing the feedback along to Alex! - Emily, Head of Support
Nov. 30, 2023
Good service and solve the problem soon.
Thanks so much! - Emily, Head of Support
Nov. 26, 2023
Five-Star Support Experience! I recently chatted with Alex about a discount issue, and it was a breeze. They quickly tackled the problem, explained things clearly, and even fixed it on the spot. What impressed me most was Alex's patience and dedication. They went above and beyond, using visuals to make everything crystal clear. Even when new issues popped up, Alex stayed cool and sorted them out in a flash. Huge thanks to Alex and the team!
Wow, this review is so kind, we appreciate it so much! Thanks for taking the time to detail your experience with Alex. I'm glad to hear it :) - Emily, Head of Support
Nov. 24, 2023
Good support and the app works quick!
Thank you for the kind words about our support!! - Emily, Head of Support
Nov. 23, 2023
Very prompt reply and helpful, highly recommend this!
Thanks for this review!! - Emily
Nov. 21, 2023
USO has been a great app to use with our store over the years. It's helped us offer consistent discounts for customers, and more importantly, the support team has been very helpful. They were quick to respond and made sure we were satisfied with the solution.
Thanks for being such a loyal customer over the years! We appreciate you :) - Emily, Head of Support
Nov. 20, 2023
This is an awesome app! I've been using it for years to run my specials. I needed help today and their customer service is great. Don't hesitate to get this app!!!
Thank you for the kind words!! - Emily
Aug. 4, 2024
Update: The offers are not showing up on my site. It's glitching and unfortunately did not have a good turnout with a BIG sale I was having. I had to uninstall the app and get another one sadly.
Hi! I'm sorry to hear you're having trouble. I see that you uninstalled the app before reaching out, but if you're willing to reinstall I'd be happy to get this resolved for you. I've sent you an email, hope to hear from you! - Emily, Head of Support
Nov. 16, 2023
This app has done everything what we wanted it too and the customer service is very quick and helpful. All we would ask for is the ability to stack or combine discounts with other apps/discount codes for multiple discounts when needed.
Thanks for this review, and also for the feedback! - Emily
Nov. 9, 2023
We love how they go above and beyond to ensure things work well for us!
This means a lot, thanks for sharing! - Emily, Head of Support
Oct. 11, 2023
Great app. Easy to use. Have been using it successfully for several years now.
Thank you!! - Emily, Head of Support
Oct. 3, 2023
Honestly a really good app overall! Alex at Orbit has gone above and beyond when we have (admittedly silly) questions! Service is impeccable and the app is very easy and intuitive to use :)
There are no silly questions :) Thanks so much for this review!! - Emily, Head of Support
Sept. 27, 2023
Really good app, works well (a few minor issues but mainly caused by Shopify limitations and our ambitions). I love how easy it is to get assistance though, it takes no time at all to get a resolution to a problem from real people who know what they're doing. Recommended.
Wow thanks so much for sharing, I really appreciate you saying such kind things about my team! - Emily, Head of Support
Sept. 5, 2023
Goeie app, werkt goed. Ze reageren ook vlot op eventuele vragen of problemen top Great app... Works fine and the support is quick
Thanks so much for sharing!! - Emily, Head of Support
Sept. 1, 2023
Needed some help getting my apps up and running together and the customer assistance by Alex was next-level! Happy I chose Orbit apps for my website!
I'm glad to hear you've had such a positive experience! Will be sharing this feedback with Alex as well :) - Emily, Head of Support
Aug. 24, 2023
The app allows mostly all the promotion rules that you can think of. Reaching out to the customer support which is super helpful and efficient.
Thanks for sharing your experience! - Emily, Head of Support
Aug. 10, 2023
Versatility for a low price! Compared to other apps, USO offers many options for driving CRO. Alex is super helpful and helped us optimize our usage. A great option!
Thank you so much for this review! I really appreciate it :) - Emily, Head of Support
Aug. 6, 2023
Support was very prompt in making the changes for my Shopify store - super efficient and fuss-free! They were able to make changes for 2 of my stores really quickly.
I'm so happy to hear everything went so smoothly for you!! - Emily, Head of Support
Aug. 4, 2023
Changed theme to capital and the app did not work properly as a result Reached out to support - who offered WORLD CLASS support and resolved my issue quickly. On top of this, It is a great app which attracts my customers to purchase
Wow world class!! thank you so much for this glowing review, we really appreciate it!! - Emily, Head of Support
Aug. 16, 2023
Excellent support from Alex! Very quick and efficient in helping me fix an issue on my website. Had a wee issue when i was updating my website for a sale but Alex helped me solve the issue very efficiently!
I'm so happy to hear this, thank you for sharing! - Emily, Head of Support