All reviews

Rating Breakdown

  • 5
    89% (596 ratings)
  • 4
    7% (45 ratings)
  • 3
    2% (11 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (11 ratings)

Reviews with Text

  • 92% (611)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 15, 2022

Great plugin and great customer service attitude!I will recommend this software to my friends, thank you very much for the patient guidance and service of the customer service staff!

Using app

About 20 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 24, 2022

Best application for a website. One of the best customer service assistants I have ever seen so far.

Using app

11 days

Total reviews

12

Average rating

4.8

4 / 5 Share

May 19, 2022

Quick and easy to use, and great customer service chat. Lacks a star as the text colour can't be changed, or the congratulations message can't be personalised per item.

Using app

About 1 hour

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for sharing the honest feedback. In order to provide the best user experience text color is set as white to compliment with any background color. Regarding the personalized message, we have noted it as a feedback to further explore it. Please share more details with our chat team to help us improve the app. All the best!

5 / 5 Share

May 10, 2022

Love the app And my customers also love the app also Customer service is great and with super fast response

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2022

Amazing customer service. I really like the app as well. The results have been amazing so far. Keep up the good work.

Store

Elva

Using app

19 days

Total reviews

11

Average rating

5.0

Developer Reply

Thank you so much for the honest review. We are glad that you are happy with the results and the customer service. We hope that app will continue to perform on your store. All the best!

5 / 5 Share

April 20, 2022

Très facile d'utilisation et excellent service client si vous avez des questions. La roulette est attrayante avec très peu de modifications graphique à faire.

Using app

About 4 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 8, 2022

I was given a lot of help and advice immediately through live chat after having some questions. I think this is going to boost sales! excited to try it!

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2022

hoping to maximize and scale biz. Chris walked me through the entire process and even showed me screenshots of what it looks like on my site. I never had to leave the page

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2022

nice people to help me when I needed help.I am recommending this app. I had to schedule my wheel and I had a lot of help.

Using app

28 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

March 29, 2022

Friendly and very fast support. They helped me out right away and I am excited to start my campaign

Store

OGNX

Using app

1 day

Total reviews

4

Average rating

4.3

5 / 5 Share

March 12, 2022

I just added the app to my website tonight. I spent over an hour working with Alan - one of the app specialists. He was extremely knowledgable and walked me through the entire setup process! I look forward to using this to bring in traffic and make my customers feel special!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 10, 2022

Very useful app and then only app which allows you to pop-up on a certain page. Very good customer service too.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2022

I spoke with support about downloading the app and they were super helpful at explaining how the pricing works. I have downloaded the app and excited to try it out!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2022

Really simple setup. Also like that it has options to award different prizes and set the % of winners allowed for each one (previous spinner wheel app only allowed for 1 "winning" option). Also, customer support is super fast. Used their live chat for a question and they responded in less than a minute with the answer.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

It's a great app. Really helped to boost our sales and it ran pretty smoothly. We experienced a bit of an issue with the discount codes, but the support team was quick and efficient and helped us in no time!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2022

Chris was very helpful and explained to me everything that I needed help with. Also loved the auto-generated coupon code option introduced in Wheelify.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

I love this app, and the support is great! I'm definitely glad I have it, it adds value to my store.

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 27, 2022

I needed help seeing my wheel on my website and Daniel was a big help he checked to see what the problem was. And he also gave me suggestions on the timing the wheel should show up. Thank you

Using app

11 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 27, 2022

What a horrible experience!!! This app does not let you customize anything because once you spend your precious limited time editing the app for your website… IT DISAPPEARS! moments after you save it. I tried multiple times with customer service as well & even she was confused! I cannot believe I even had the patience of 3 hours! On this app! To make matters worst! It was live and it turn it off.. I had to go back to edit and change zones the most! Stay AWAY!! I had customers thinking they were getting 40% off with this app bc it wouldn’t change. I am so upset.. complete waste of my time. SAVE YOUR SELF & STAY AWAY!

Using app

About 6 hours

Total reviews

1

Average rating

1.0

Developer Reply

We apologize for the experience you have had with our app. Our customer success manager is reaching out to you via email and I can assure that our goal is your 100% satisfaction. We'll make sure to turn this experience around, kindly help us to resolve this in order to help your business boost conversions.

5 / 5 Share

Jan. 19, 2022

Great app! The support team is very nice and prompt. I just installed it today and I'm excited. Love their freemium model.

Using app

32 minutes

Total reviews

3

Average rating

5.0