Spocket for Suppliers
Sell your products directly to online dropship retailers
Rating
2.1
feedback
17
chart
#4,406
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
47%
-
Less than a year
41%
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More than a year
18%
Reviews Summary
The reviews for this Shopify app are quite mixed, with many negative aspects highlighted by the users. One common theme is the lack of effective customer support, with complaints about slow responses, unhelpful bot responses, and unresolved issues. Users have expressed frustration with incorrect payments, lack of communication regarding issues, and difficulties in getting timely assistance. Another recurring theme is the app's functionality and integration problems, such as products appearing on unwanted sites, pricing discrepancies, and challenges with product syncing and descriptions. Some users have also mentioned the app's failure to comply with regulations and the overall lack of sales generated, making it hard to justify the effort required to use the app.
Highlights
Review RSS Feed
All reviews
April 29, 2025
this app makes a lot of sense on paper - but it doesn’t work the way we’d like it to. because they are so intent on keeping things hands-off, your products may end up on sites you don’t want them to, and there is nothing in your power to stop these retailers (some of whom are unethical and misrepresent your products). when there have been issues with integrating Shopify data with their app, they blame the users & take no ownership of the issues. sales have never really been high enough to justify all the extra work involved in managing this relationship.
June 19, 2024
This app / platform is a complete commercial fraud! The payment I received was never correct! I set a 30% discount price ( meaning the dropshipper would pay us 30% off our retail price ) but the payment I received was always 40% off! Their customer support is a joke! It's almost impossible to talk to a person. They tried to block your inquiries and get away with the mess they created with this stupid bot called Irene. But that's not the worse part! Their support Mark & Leah as well as the Supplier Operations agent Kim Antonio turned out to be my worst nightmares! I reported the wrong payment issue a week ago, providing all the screenshots and supporting documents, and they promised to look into the issue asap & keep me posted. Now it's been over a week, no updates at all and if I reach out again, they would just tell me to wait. Turns out their 'asap' means never:) So please dear Shopify Seller don't fall in this trap. Just look at the review of this app. If they are a legit business or give a sh*t about your business, their star rating won't be just 2.2!
April 3, 2024
A month ago they were verified as a seller and silence. When I decided to check how our product was presented in their marketplace, it turned out that it was not possible to see it until you bought a paid customer subscription. Useless application, not a single sale or even a request, despite the fact that we ourselves sell directly every day. It’s completely impossible to find yourself on the site spocket.co - there is no basic search function and thousands of strangely similar products, all with 5 reviews :) looks like fakes.
March 19, 2024
Installed the app sometime in jan 2024, Till this day I have a message of "A member of our Supplier Acquisition team will reach out to you in 1-2 business days." Haven't heard from anyone
Jan. 19, 2024
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