All reviews

Rating Breakdown

  • 5
    60% (31 ratings)
  • 4
    2% (1 ratings)
  • 3
    2% (1 ratings)
  • 2
    4% (2 ratings)
  • 1
    33% (17 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 28, 2020

Customer service contact me after I had complained and they resolve the problem they are working with me over email thank you Tracy

Using app

Over 2 years

Total reviews

6

Average rating

3.0

Developer Reply

Hey there! Thanks so much for the feedback and truly sorry for the inconvenience the application process has caused you. Our Suppliers team does take some time to review supplier applications as we want to ensure that our merchants are given access to the most reliable suppliers. In any case, we raised this to our Suppliers team and have asked them to provide the reason for them not proceeding with your application. Perhaps we can also look into a reassessment of your proposal. We humbly ask for your patience as we discuss this among the team, thanks!

5 / 5 Share

Jan. 13, 2020

Simple. Clean. Easy. This app makes selling to dropshippers fairly easy and simple. The support provided is by far the best. Thank you for this app!

Using app

20 days

Total reviews

2

Average rating

3.0

Developer Reply

Like our merchants, we also want the user experience for our suppliers to be easy to navigate. Like we always say as well, quality support as what we aim to always provide to both the dropshippers and the suppliers we have on the platform. That being said, we're happy to know you're enjoying what we're providing so far!

5 / 5 Share

Jan. 9, 2020

Smooth experience so far. I really like that I can see how many retailers are selling my products, it also helps me understand what my most popular products are. We are a growing manufacturer, so this is an exciting new sales channel for our company.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Transparency is important to us, so information like this is something we make available to you. Thanks for this and we wish you nothing but growth!

5 / 5 Share

Nov. 29, 2019

Great customer services were able to solve my syncing product issues. I am great that I can now spread my products to other potential resellers.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! It give us great motivation that we are able to make our suppliers happy by addressing and resolving the issues you raised. Happy Spocket-ing!

5 / 5 Share

Oct. 29, 2019

Great app! it helped me get my products on the spocket platform and increase my sales. Super easy to use and great for my business.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

That is absolutely Spocket's goal! To make your experience with us the greatest! Thank you for sharing that with us.

5 / 5 Share

Oct. 29, 2019

I am very happy with this app. It is has everything I need to manage and publish my products for my clients. I like the amount of details it takes care of me automatically. The customer support team is also top quality. Never had any questions or issues unanswered. They also have extensive learning materials that I am using to improve my business and reach more clients easily.

Store

99ish

Using app

About 15 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're loving your feedback! Thanks so much and we hope to become better and eventually the best dropshipping app in the market.

5 / 5 Share

Sept. 30, 2019

Great way to expand your business. It takes time but the world belongs to those who can wait!! Try it out!

Store

RUIGOR

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We are loving your optimism! That's absolutely correct! We believe that Success takes time, effort and patience. Spocket is looking forward to growing with you!

1 / 5 Share

Sept. 29, 2019

I installed this app a month ago at least and have not had any contact. They want the info from my store up front but there is no benefit for me if it takes this long to be approved.

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for making us aware about your concern with regards to your application to being a supplier with Spocket. Rest assured that our Operations Manager will get in touch with you as soon as possible!

5 / 5 Share

Sept. 22, 2019

Je vais mettre une bonne note je pense que c'est super pour les dropshippers du monde entier pour les ventes , j'ai postuler et j'attend :) accepter :) Super le site internet .

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

Bienvenue sur Spocket! merci beaucoup de nous avoir laissé un commentaire et je suis ravi de savoir que vous trouvez l'application utile pour votre entreprise. Dites-nous simplement comment nous pouvons aider davantage et nous serons là pour vous!

1 / 5 Share

Sept. 2, 2019

Does not support suppliers from china, they only accept suppliers from counties supported by stripe (China is not stripe supported countries) , disappointed.

Using app

9 months

Total reviews

1

Average rating

1.0

Developer Reply

We are terribly sorry for this experience and whilst we regret that Stripe does have their own limitation on which country they support and as much as we would like to have you onboard, we simply do not have control over this situation. We will, however, make sure that to improve on that area so we can support all kinds of suppliers applying.

4 / 5 Share

Sept. 1, 2019

I downloaded the app and set up my information, but I'm not sure if it's suitable for drop-shippers? Can anyone clarify this for me?

Using app

8 days

Total reviews

40

Average rating

4.7

Developer Reply

Welcome to Spocket, Sheratique! No need to worry about a thing as we are here to help and guide you all the way! You may want to download Spocket for dropshippers. If you'd like to help us you out further with your inquiry, send us an email at [email protected] or better yet, chat with us so we can advise you accurately.

5 / 5 Share

Aug. 30, 2019

The app is very friendly - easy to use and has very great support team who's always very prompt in resolving and answering your questions! Great job guys!

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

We made Spocket this way for suppliers like you and we intend to keep it that way. Thank you for the support!

5 / 5 Share

Aug. 25, 2019

Our company love working with Spocket. In my first month after was approved as a supplier, I am getting an order every other day, now it is almost daily after they improved their website. Also, their 24 hours support team is awesome! Keep up the good work.

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for loving the app! Rest assured we will not stop working to improve the platform.

5 / 5 Share

Aug. 19, 2019

I found setting up this app to be very simple and was guided by a representative (Imelda) from Sprocket to ensure all went smoothly and quickly. Within the first few days of my products being made available, I received my first order! Yay! Looking forward to many more in the coming weeks and months.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! We're glad to hear you had a great experience our Operations Manager and we are happy that you were able to get a sale within the first week. We are looking forward as well to working with you!

5 / 5 Share

Aug. 19, 2019

Great customer service. Took less than a day to set up my account and sync products from Shopify. Most impressively, we immediately started receiving orders!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Conrgratulations on making sales! We hope for your speedy growth and a long time partnership with amazing suppliers like you.

5 / 5 Share

Aug. 12, 2019

I've known about Spocket for a while now, and interacted with them throughout that time. I (newspookie) joined this year and it's been a great platform for giving my brand a larger distribution channel. They make it so easy to integrate with my existing Shopify account as well the support team is so helpful and respond quickly to any questions you have. It's all been positive from my end!

Using app

7 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're grateful to hear that you had the best experience! Make way for some more app improvements and more items that we will soon be launching. Cheers!

5 / 5 Share

Aug. 12, 2019

Great app! Very easy to use it! Great customers service too! They helped me in matter of minutes to set up properly and they made sure that it was handled properly. I am really thankful for Spocket !

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

We always do our best not only for our customers, but for our suppliers as well. We would like to thank you as well for becoming a part of Spocket and for helping each other grow. Cheers!

5 / 5 Share

Aug. 9, 2019

The best app to sell my products on the Spocket marketplace has been approved. My products got synced with Spocket in one click. Love it. Bring me sales and sales and sales please.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Congratulations on making it this far! We hope that you continue to work with us for many years to come. Thank you for making Spocket a wonderful place for dropshipping.

5 / 5 Share

Aug. 9, 2019

I've started my own brand and working directly with a manufacturer and Spocket is the perfect place to start selling my products. I want to see how much I can sell here. I did start out as a merchant first to see how I would like to work with Spocket...

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

We are glad to have you onboard as our customer and supplier! Thanks for applying for Spocket. We aspire to become better and better by the day and hope that our service will benefit you from now on onwards. We wish you best of luck with your brand!

5 / 5 Share

Aug. 2, 2019

Great app! Very easy to use it! Great customers service too! They helped me in matter of minutes to set up properly my one of a kind statement jewelry as a suppliers for Spocket !

Using app

1 day

Total reviews

11

Average rating

5.0

Developer Reply

Please accept our gratitude for sharing your experience with Spocket! We value your relationship with us as a supplier and knowing how we were able to help you is a great deal for us! Please feel free to reach out anytime at [email protected].