Spreadconnect

Sept. 17, 2022

ich nutze SPOD mit Shopify seit über einem Jahr problemlos. Guter SUpport, schnelle Produktionszeiten, weit überwiegend sehr gute POD Qualität.

Sept. 11, 2022

Cannot add PO card to the payment method I will update review if you can fix reply me if you can fix

July 9, 2022

Not all of the packages SPOD sent for me got to their destinations. They lost me at least three packages from the 14 I had until now.

June 11, 2022

Terrible app, first couple of sample orders both debit and credit cards rejected. Both orders did not reach customer, take days to respond to e-mails, no customer chat. Still haven't received the sample order I sent to myself so can't comment on the quality. Just made another order and got an error message "Unexpected problem with this order" . Three days and still no repsonse from customer service, absolute disaster.

May 1, 2022

So let me start by saying that SPOD has super quick turnaround, a decent selection of products, and extra free graphics for you to use on your products. Where they lack is customer service, sometimes it takes 3-5 days for a response and for a company that sells these POD items, faster customer service is a plus. The other problem is constant price adjustments and blaming it on suppliers and postage. Do your homework, and compare their prices to other similar apps. I find these costs to be much higher than some other apps and makes me wonder if they do market checks against competitors. Yet again, while they may be more premium in their prices, quality is great, so just know you are getting a quality product, just more expensive.

March 31, 2022

I've been using this app for about a year and for the most part it was a good experience. I have 3 different businesses and have 3 different accounts, including one attached to a Shopify store. We've ordered around 100 tees, totes, and other products. We've had some inconsistent print quality issues with totes and shirts. But the most frustrating thing is that since their latest update their site won't take any of my credit cards or debit cards for payment. Citibank, Capital One, US Bank , Paypal - I've tried nine different cards and nothing is working in any of my accounts. This problem has been going on for over a week and I have several t-shirt orders waiting to be placed and this problem has not been rectified in spite of several conversations with customer service. I've enjoyed how easy SPOD is to use and hate that I am going to have to find another service to use due to the payment issues I'm suddenly having.

March 17, 2022

We've been using SPOD since we opened the online store 2 years ago. We've had it all happen so here are our experiences. One of our orders was sent out a couple sizes too large, sent pics and the order info to SPOD and they corrected it by sending the correct size. However that same order was then lost or stolen by usps (not surprising). We then ordered a few products and personally delivered that order one state away. A few of the prints look to be low quality but nothing substantial. Placement used to be an issue as it was such a small area but has since gotten better! Pricing isn't ideal on some items but we've managed to weed out products that shrink or lose color and have found some quality products for a decent price. As a previous review mentioned, the shipping isn't helping any store make money right now. Overall It is an easy app to use, just be selective on your products and read those reviews as well. Consistency is key SPOD.

Feb. 3, 2022

I've been using the app for a month and change, and I absolutely love it, I like the quality of the designs, (some of the print areas could be a bit bigger), but I work around it, the prices are fair and quality of the fabric looks awesome, I like the design options, I love the color quality (hoping it prints on the fabric as vibrant), awesome app! My only concern is the shipping, it is really high and I lost some customers because of this. I live in the Turks and Caicos and we have to pay U.S taxes, shipping, pay for it to be shipped here, then pay another fee to clear the item. So I'm really praying that something works out soon, as they would really like to order. :)

Jan. 26, 2022

I want to start off by saying I love this company, the products the quality the customer service, and all are top tier. But my biggest gripe is the shipping, i understand that the price of shipping depends on (Shipping price is based solely upon order value ). Is there a way that I could work around this? I find it unfair for customers to pay 100 dollars for two items, for example, 2 hoodies valued at 50 dollars, then to have to pay taxes as well as 17 dollars for shipping. Why is the shipping so high ?? if an item is valued at 100.01 dollars then having to pay 28.75 for shipping is absurd.

Jan. 16, 2022

I have been using this app for a while now. Still learning more about them. They have some great quality products. The fulfillment prices are very cheap especially for the products I currently use. They have great customer service and I recommend them too as well if interested in print-on-demand service.

Jan. 12, 2022

Overall, I'm satisfied with the products and prices from this supplier. However, there is no way to sync the different shipping tiers from SPOD to the store via the app. SPOD offers 3 tiers of shipping: Standard, Premium and Express. However, I can only select the type of shipping I want if I place orders via the app. If a customer places an order via the store, the app assumes that the order shipping is standard (even if I have set different tiers in my own shipping methods on my store). According to Shopify's Support Team, SPOD needs to activate "App Shipping Profiles" in order for the correct shipping method to be allocated to each order.

Jan. 13, 2022

SPOD hinterlegte in einer Bestellung meiner Kundin eigene Werbematerial. Das ist einfach traurig und unverantwortlich. Stattdessen sollte SPOD ermöglichen, dass Verkäufer ihre Pakete mehr personalisieren können und somit die Qualität steigern. Das kennt man bei anderen Betreibern auch schon. * Update: SPOD-Mitarbeiter haben sich zeitnah gemeldet und den Fehler beseitigt. Solche Proaktivität kann man nur willkommen heißen. Ich hoffe, eine Personalisierung der Paketen wird bald kommen.

Jan. 10, 2022

AWFUL !!! We have two stores connected with them. I used to send this guys most of our orders in 2020 about 80%, now they are getting 10% even less, their prices increased a lot, their customer service is awful, if they send a bad print to the customer they will not care in giving a refund or sending a replacement. In our first store an order was more than 10 days in production and never shipped even after calling customer support 3 times and sending more than 5 emails. DO NOT WORK WITH THEM! Go with Printify, their customer service is a looot better and at least they care, prices are good enough, Monster Digital in Printify is great quality and they take care of the customer when a bad printing is sent.

Dec. 28, 2021

Normally, I have no issues with my SPOD store, but today was different. I could not access anything on my store at all from Shopify. I called and the person who took my call assured me that the "technical" issue will be addressed and fixed shortly. It is now 11:16 pm EST and there has been no change and no follow-up. I am disappointed at this point. I don't know if my customers can place orders. ...very disappointed.

Dec. 2, 2021

While this was my most reliable POD app with amazing customer service and super fast processing, I can see they've fallen apart as of late, and it's costing me business. My payment method that was saved had been compromised, so I had to cancel the card. I have been unable to add a new card for days now, and the best their customer care has is "You need to wait 24 hours before adding another card." 1) This has never been the case in the past and 2) no business has 24 hours of stoppage to give in the holiday season (and at this point, it's actually going to be 4 or 5 days). Their processing times have slowed significantly, and I have an order I've been waiting for for some time that had a label created the 29th and still hasn't shipped. Reliability-wise, I implore you to trust another POD for your holiday orders, as I've already had to refund 2 and I have a LOT sitting in queue that I'm not sure how to handle. They were honestly the fastest, most reliable service I had ever used, but I cannot overlook the inaccuracies in some of my orders, nor the slow down in processing. I certainly cannot wait days for their system to accept a payment. The fact you can't just add your payment at checkout like a normal site when issues are occurring with saving one is baffling to me.

Nov. 11, 2021

These guys are complete scumbags. My VERY FIRST TWO orders were placed, label made...then nothing. 2 weeks later, both of those customers had not received their orders. After painstakingly trying to get a hold of someone at SPOD, they wanted screenshots and all kinds of other information because clearly they couldn't figure out what they did. Over a week later, they blamed it on the USPS. What a bunch of liars! Two different orders. Neither of them shown as shipped. Neither of them arrived to the customer, and they tried to claim "lost in shipment". After that, they were totally rude, unprofessional, and refused to do anything about it. Absolute crooks, liars, and dirtbags.

Nov. 3, 2021

This app is absolutely awesome! I love how it makes things so simple to design the items and publish to your store in a flash.

Nov. 5, 2021

Customer Service is great! Print quality is not! I was very excited that the SPOD app provided a more rounded customise option for my customers, without having to spend even more money on an app add-on. I was also impressed by the reviews in general. So I linked it to my store and spent the next THREE WEEKS developing and syncing products. It was not until I ordered my first sample product (delivery time was fine) that I realised the print quality was totally unacceptable. I had used a simple graphic design on a women's premium long sleeved t-shirt. But the colours bled into one another and the smaller details were completely unrecognisable. Dreadful quality! Perhaps my quality expectations are greater than other people. Although I doubt it. However, if I had just listened to the small percentage of reviewers who highlighted an issue with quality, I would have saved myself a wasted three weeks of work! Yes, it may have been a dodgy print, but how many of my customers would also receive a similar quality? I couldn't risk the reputational damage to our young company. My advice? Try it, but order yourself at least one decent sample STRAIGHT AWAY. Then you will know if the print quality is up to your personal standards, before potentially wasting so much time creating products that are simply not up to scratch. So disappointing. SINCE THIS REVIEW, SPOD customer services have reached out to me. They are extremely friendly, approachable and helpful. There is much I like about SPOD in general, but for now I will continue to avoid it until I can be more sure about the quality consistency issues.

Oct. 31, 2021

Very good and easy integration for the print on demand specialists. with free design availability. Very good app i thank you.

Oct. 25, 2021

App does not support bulk upload in the same way the spread shirt shop does. You need to create the products one by one. Why reinvent the wheel when you already have a great application on your online store. But worst of all, I just happened to lose all the information stored inside the shopify app including bills because I deleted the app. With other apps, everything stays stored in the cloud. I uninstalled the app because I was facing technical difficulties and I actually wanted to reinstall it after...worst idea of the day..how the fuck do I recover the products, order history and bills now?I need them for tax reasons!