All reviews

Rating Breakdown

  • 5
    4% (31 ratings)
  • 4
    1% (5 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (4 ratings)
  • 1
    1% (11 ratings)
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3 / 5 Share

March 7, 2024

They ship out quickly, but my customers are constantly receiving the wrong items. Many times items we do not even sell! Their turn around times are great, but their quality control is severely lacking!

Using app

Over 3 years

Total reviews

4

Average rating

4.5

Developer Reply

Hello My Adventure Challenge LLC, Thank you! We appreciate that you are taking the time to leave us a review! We are constantly trying to improve our quality standards and assortment. In case your customer received the wrong item, we highly encourage you to reach out to our dedicated customer support team. [email protected] They are available to assist with any order discrepancies or concerns you may have. Kind regards Sabrina SPOD Team Project Manager

5 / 5 Share

Jan. 31, 2024

We've been using SPOD for the last year and have been very happy with the results. Product creation is straight forward and the SPOD team is always responsive and understanding to any questions we've had and reacted quickly to help us. 10/10

Store

SPREAD

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are happy to hear that you are enjoying the SPOD app. Please don't hesitate to reach out to us for any assistance in the future as well!

5 / 5 Share

Jan. 30, 2024

I Love the ease of use of this app I upload my content, then order samples and inventory for my little shop! It's also way easy to create a listing for my non local customers to order and have their choices drop shipped to them. great app.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are so happy to hear you have found success with SPOD app getting your products to customers from all over. We hope to continue delivering excellence to you and your customers!

5 / 5 Share

Jan. 26, 2024

I have been a loyal user of SPOD for several years, consistently experiencing excellent service and rapid production times.

Using app

About 3 years

Total reviews

15

Average rating

3.7

Developer Reply

Thank you for leaving a review for us Egendesign. We greatly appreciate your feedback and hope to continue delivering excellence for you and your customers!

2 / 5 Share

Jan. 14, 2024

I have used Spreadshirt in the past. Generally very happy with them. I thought I'd try their Shopify app. Ouch. Setting up shipping is ridiculously complex! You have to manually copy and paste hundreds of prices to cover all the rates, options, order totals etc for all the countries - maybe setting up to a thousand options to cover global distribution. And also every time the prices change, redo them all manually. That is beyond belief! "Keep it simple with SPOD" is their tag: I almost feel like this is an April Fool's joke when I see that comment. All the pricing for shipping should be maintained by SPOD as part of the app/Shopify integration, not foisted on users. I also use Bookvault and they do it automatically - I didn't have to do anything except connect the app to Shopify. All the shipping is maintained, calculated and updated by Bookvault, as it should be. It is always up to date. They don't expect users to create hundreds of options (and continually update them). Really, SPOD needs to set the app up properly, because this is unwieldy, over-complex, and shifting a task onto every Shopify-SPOD user rather than just doing it once centrally. I'm surprised this doesn't get mentioned more. Oh, also - when settign up you have to choose EU printing or US. You can't have both, and orders don't ship from the nearest place to the customer - only from the one you pick at the start. So global coverage means high shipping prices for half your customers. Again, they could have done it properly like BookVault (it prints in US for US customers and nearby, UK for UK and Europe - all done automatically). I'll uninstall SPOD and close my account, this has been a waste of time.

Using app

14 days

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for your review, we greatly appreciate your feedback. For SPOD with Shopify, the shipping set up is done directly through your Shopify settings. With the Shopify settings you can set up free shipping on your store, you can create your own shipping rates, or you can match our 3 shipping rates as well. SPOD offers Standard, Premium and Express shipping options for simplicity. For merchants who choose to match our shipping rates we do provide a shipping calculator and related articles with instructions on setting up your shipping as well. You can find our article 'How do I configure my shipping rates for Shopify?' here: https://faq.spod.com/hc/en-us/articles/360020928319-How-can-I-configure-my-shipping-rates-for-Shopify

3 / 5 Share

Dec. 20, 2023

Been using them for a couple years and at this point only use them for one item because their prints wash off after a few washes for most of their items. Love the actual hoodie garment itself. High quality! I just wish their print was more consistent.

Using app

Almost 3 years

Total reviews

4

Average rating

2.8

Developer Reply

Thank you for your review and feedback! We appreciate your business with SPOD. We have recently upgraded our machines and completed some much needed maintenance to help address issues with print quality. Hoping to see much better results, but if you need any additional help or support please reach out via [email protected].

3 / 5 Share

Dec. 16, 2023

Leider kann man die für Kunden zur Verfügung gestellten Designs nicht in Kategorien einteilen. Der Kunde scrollt ewig, bis er ein passendes Motiv hat. Die Ladezeit ist auch viel zu extrem. Ich habe mehrfach versucht den Support über Probleme zu informieren. Außer einer netten Frauenstimme passiert da nicht viel. Einen Kontakt zur Technik gibt es nicht. Die Versandkosten sind einfach nur lächerlich. Kein Kunde zahlt für einen Hoodie, nur weil er einen gewissen Preis übersteigt, 6,50€ Versand. Hier sollte man sich an DHL usw. orientieren. Die Produktauswahl ist auch eher langweilig. Mit der Auswahl kann man sich definitiev nicht von anderen absetzen, eher dahinter verstecken. Löscht man die App, haben alle Produkte keine Anbindung mehr nach Neuinstallation. Katastrophe!!! In der App fehlt auch eine Möglichkeit, die Preis einfach anpassen zu können. Um eine Übereinstimmung zwischen Customizer und dem Produkt zu erhalten, muss man ständig den Preis mit anpassen. Es könnte so einfach sein... Es gibt noch viele Dinge, die einfach viel besser sein könnten.

Using app

3 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Nov. 22, 2023

The SPOD Print on Demand app - has been great since day 1. Setup was easy and integration was a breeze. Super intuitive honestly the support team has been nothing short of amazing to work with when we had questions/concerns. 10/10 highly recommend!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback Napster! We always aspire to do our best when helping and supporting our merchants through any questions or concerns. As always, we look forward to hearing from you in case there is anything we can assist with in the future.

1 / 5 Share

Nov. 21, 2023

This platform is just pathetic, their customer support apparently says its above their paygrade to comment on WHY THEIR BASE PRICE IS TOO HIGH! In general people would buy a sweatshirt for $30-$40, just imagine this, their base price for a shit sweatshirt which is 50% cotton and 50% polyester is $54!!! when i tried to get their customer support to provide any assistance, instead of at least giving me a notion of some solution to this problem, KAYLA CLOSED the chat and did not even let me get on the chat again! SPOD IS A PATHETIC EXPERIENCE, You all out there should consider getting some local manufacturer on board rather than using these shit platforms where you only make money for these platforms and not for your own business TO HELL WITH KAYLA AND TO HELL WITH SPOD!

Using app

7 months

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your review Misch Mosh. We appreciate your feedback, and apologize for the confusion. Most of our products are offered at a lower price than many of our competitors. For example, our sweaters range from $18 to $30 base price, however we do also offer sweater sets and lounge wear sets for $55, it all depends on the brand chosen. We do our best to provide a variety of cost effective products along with premium products, to give our merchants options. If you would like further assistance, please reach out to us via [email protected].

1 / 5 Share

Nov. 13, 2023

Called 20 times, wished to get a call back, wrote several emails. Just all that to get my sample order done. Its been a week now and its still " waiting for production". They say "my account needs to be verified" although my email is verified, my credit card informations + my address is verified, even the products are listed in my shop!!!! What else do you guys need? Ive customers waiting, its almost Christmas time and the black week is coming. Do you guys really wish to destroy businesses with your very very bad communication? Everyone who reads this and have the same problem, i wish you the very best and please dont spend your time and money here on SPOD.

Using app

18 days

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your feedback Laws Customs. We are sorry to hear you were having issues with getting into contact with us. Our customer support line (+1-724-832-6290) is open Monday to Friday from 8am to 6pm EST, and we do our best to reply to emails within 24 hours. It is required to complete account verification prior to fulfilling orders, as this protects the platform from potentially fraudulent activity. We understand how waiting can be frustrating, however the account verification should be completed when you open your account, prior to placing orders - to help avoid keeping any orders on hold while the verification process is completed. If you need further assistance please contact us via [email protected].

1 / 5 Share

Oct. 21, 2023

bad, aucune commande passer au bout de 5 jours de commande... Obliger de rembourser les clients bande de menteur

Using app

2 days

Total reviews

1

Average rating

1.0

1 / 5 Share

June 3, 2023

Hugely disappointing! Awful print times, '48 hours?' as advertised, hah! More like 48 days if you're lucky. Terrible customer service. Just a shocking app, don't waste your time folks.

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your feedback. For security purposes all accounts must be verified before orders can be produced. Once your account has been verified orders would move into production and continue as normal within the 24-48 hour production time.

1 / 5 Share

May 19, 2023

Sad to say am very disappointed in their lack of communication & production. Three orders placed, for 3 weeks says awaiting production & sent multiple emails with no response and called with very rude worker comments. I have not received the orders for my customers & they still have not refunded me for these orders either. They claim to be in Las Vegas with the printing capability to provide custom printed products when clearly, they don't have the means to keep up with demand. These orders I had to refund the orders personally through my personal back up funds. If they don't refund these orders filing complaints with the Police and BBB as this is fraud and a felony charge as the orders were that much. UP date: I called customer service again today, they claim orders they have but didn't charge me. This is a lie, have receipts downloaded, bank statement where they charged my debit card for the 3 orders. They steal your money! I have contacted BBB and the Police department in Nevada and sent all my proof of them stealing my money. The sad part is, they are sample orders and claim more verification documents is needed to protect themselves from fraud. What about your customers small business owners, who put their trust in your service maybe we should ask for verification from each employee and your overall business to protect us from thieves that you are. Money is too hard to come by for everyone! I hope Shopify and all other platforms ban your services so no one else falls victim to your stealing and lies. You refund my money, then maybe I change my review but will never use your service again. Printify is a lot better and honest people, avoid SPOD.

Using app

25 days

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your feedback. For security purposes all accounts must be verified before orders can be produced. Additionally, as SPOD does not facilitate the payment from your customers, we are unable to refund customers on your behalf. When a customer places an order through your integration, then the customer is submitting their payment to you through your integration directly. You would receive your payment for the order from the integration you are using. Once the order is submitted to us, then we would collect payment from you for the order with the entered Payment Details in your SPOD app. However we would not produce orders until your account has completed verification. Orders that are unable to be produced would not be charged to your account.

1 / 5 Share

April 12, 2023

Such an easy app to integrate with great pricing and options, but AWFUL print quality. I had to refund and refill more than 50% of the orders I sent to customers. Things were constantly misprinted, had holes, etc. I ordered samples for each product I put on my site and after I washed them a handful of times they completely faded or begin to peel. I had to stop working with them all together.

Using app

Over 1 year

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your feedback and we are sorry to hear about the print issues you experienced. For Digital Direct Print method products get pretreated before printing to help the ink stick to the product material, it could be possible that the pretreatment was not effective on some products. Please email us at [email protected]. We would love to look into this further to help improve our process in the future. We hope to hear from you soon.

5 / 5 Share

March 11, 2023

Application super efficace pour importer des t-shirts, même personnalisés. Bonne interface, nombreux paramètres. Les prix en question étaient intéressant.

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Merci pour votre avis! Nous apprécions vos commentaires. Nous espérons continuer à répondre à vos attentes.

5 / 5 Share

March 1, 2023

I recently installed the SPOD - Print-on-Demand app on my Shopify store: SLAPMOB! I must say I'm impressed with its features and performance. It's an easy setup process and has a lot of FREE features to let me be a little creative. I was able to create and customize a range of products to suit my target audience's needs. The best part is that SPOD offers a 48-hour print-on-demand dropshipping service, which means I can focus on marketing my store and making sales while they handle the printing and shipping. SPOD's dedication to sustainability is also a MASSIVE WIN for me, gives me peace of mind knowing that I'm working with a company that cares about the environment. Customers love the quality of the work too; which is good. Overall, I highly recommend the SPOD - Print-on-Demand app for anyone looking to make more money with a print-on-demand business on their Shopify store.

Store

Slapmob

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We are happy to hear you are enjoying the SPOD App.

2 / 5 Share

Feb. 27, 2023

What a bummer - I loved the app; it's super easy to use and integrate for my shop. BUT their printing quality on EVERY order was awful. They were quick to reply to my emails and refund my money, but that wasn't what I was looking for. If I'm going to use a company for printing, I expect good quality printing, not an immediate refund for constant mistakes. Pretty disapointed.

Using app

6 months

Total reviews

1

Average rating

2.0

Developer Reply

I'm really sorry that the print results do not match the screen view of your design. With the Digital Direct printing method, the printing colors are sprayed directly onto the article of clothing, which causes the design to look somewhat washed-out. For that reason, intense colors are unfortunately not to be expected. Digital Direct is therefore optimal when going for a "vintage look". If you prefer brighter colors, we can recommend Flex printing for a more vivid print that stands out.

5 / 5 Share

Feb. 21, 2023

I 1000% recommend it. The interface is fantastic. The products and shipping are at a fair price and the integration is seamless. I went through about 20 POD apps and nothing was on par with this one. -A coupon for samples would be nice tho ;)_

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review Roaming Dog Coffee Company! We are happy to hear you are enjoying the app. With SPOD we do offer discounted prices through the Sample Order Process, with some items being up to 20% off! We really appreciate your feedback and suggestions, as we are always open to feedback for future improvements.

5 / 5 Share

Feb. 15, 2023

SPOD is just so simple to use and was up and running instantly. The product range is is impressive, as are the possible settings.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

The app is super easy to use, very intuitive and was able to design my merchandise in a few minutes! Also love the variety of options available.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are happy to hear that the app has been easy for you to use! We appreciate the feedback on the product variety and we are always open to more suggestions.