Spreadconnect: Print on Demand
Spreadconnect is Shopify’s 48-hour Print-on-Demand service.
Rating
3.7
feedback
165
chart
#288
All reviews
Rating Breakdown
Review RSS Feed
Dec. 9, 2022
After using it, I'm quite happy with it, I love everything about it. It's user-friendly and comes with lots of features.
Hello and Thank You for your review dpkdukkan! We are happy to hear that after using our app you are happy with it. We are also pleased that you find the app user-friendly and you are enjoying all of our features. SPOD is here if you need any additional help along your SPOD journey. Wishing you much success and welcome to the SPOD Family!
Dec. 9, 2022
Very new to creating my own merch, but the Spod app was really easy to use. Selecting merch and adding my own designs was super simple, and good fun. Highly recommend it.
Thank You Wonderful&Weird for your review and recommendation. We are happy that we are your first choice when it comes to creating merch. Making SPOD easy-to-use, simple and while helping to create your vision is key for us. SPOD is here if you need any additional help while on your SPOD journey. Wishing you much success, welcome to the SPOD Family!
Dec. 9, 2022
Seamless integration with Shopify, love all the product library and features. Super dynamic. Looking forward to scale my online store with Spod!
Thank You BerneRus for your review! We are ecstatic to hear that your integration of the SPOD app was seamless. We are happy that you like our line of assortment and features. We look forward to helping you scale your online store as well. SPOD is here if you need any additional help along your SPOD journey. Wishing you the best of luck and welcome to the SPOD Family!
Dec. 9, 2022
This app is very easy to learn and use. It has a huge library of assets and features to make your products come to life. I highly recommend.
Thank You Cain-Store77 for your review and recommendation. We are happy that you were able to navigate our app easily and learn to use it. Our assortment and features are some of the best parts about SPOD, so we are pleased that we can assist in helping your ideas come to life. SPOD is here if you need any additional help along your SPOD journey. Wishing you much success and welcome to the SPOD Family!
Dec. 9, 2022
I found this app very user-friendly. I love the variety of sustainable products and it comes with lots of features. The fact that you can customize your goods with detail really appealed to me. Looking forward to bringing my ideas to life.
Hello and Thank You for your review inkalaugh! We are happy to hear that your find our app user-friendly, you love our variety of assortment and you like or customizable options. SPOD is here is you need any additional help along your SPOD journey. Wishing you much success and welcome to the SPOD Family!
Dec. 9, 2022
Very easy and fun to use! You can upload your own design or choose from the library of creative assets, it's great.
Thank You for your review Happy Moon! We are happy that you find our app to be fun and easy-to-use. We are also pleased that you enjoy uploading your own designs or choosing from ours. SPOD is here if you need any additional help along your SPOD journey. Wishing you much success and welcome to the SPOD Family!
Dec. 8, 2022
I had a great time using this app. It was simple to use, and I like the selection of sustainable goods! Would advise anyone seeking to start making merchandise for their company!
Thank You for your review dinoop93! We are happy that you are enjoying our app and assortment. We also appreciate your recommendation. SPOD is here if you need any additional help along your SPOD journey. Wishing you the best of luck and welcome to the SPOD Family!
Nov. 26, 2022
This company has super fast production times...but that's really all that's good about them. The print quality is usually just mediocre (if that), and their customer service is basically nonexistent. Also, if you need to edit an order, good luck! You can't do it from the app, you need customer service. So basically you just have to disappoint your customer. To top that off, THEY'VE RAISED THEIR PRICES! I'll definitely be using a different company.
Hello Uniquery Studio, Thank You for your review. We are sorry to hear that you are unhappy with the SPOD App. You have some solid concerns that we would love to address with you, if you have time. Please reach out to our Customer Service Team and let them know what we can help with. We would love to get you back on track and working with SPOD again. Looking forward to hearing from you!
Nov. 8, 2022
In fact, you have understood absolutely nothing! As I told you, the products have not been deleted from my store but they are no longer visible in the application itself. When I go to the SPOD site, I select the connector, I don't have the products when I go to preview, I find the product... AND ESPECIALLY, I HAVE NOT ADDED ANY NEW PRODUCTS! I have several problems with the application, including the fact that I cannot add the VAT number because your software does not know the number. Your application does not work at all. So I repeat, if SPOD is not able to help me with this problem, who else can?
Hello Brikoneo, Thank You for your updated reply. We have sent you an email to schedule a meeting with you. We would like to do some screen sharing activities so you can take us through the issues you are having so we do have a better understanding. As stated before, we are here to help you with whatever issues you are having. If you do not feel comfortable responding to my email, please contact our Customer Service Team, I have provided you with a link. Again, looking forward to get this issue resolved for you! https://www.spod.com/contact-us
Oct. 26, 2022
I found the app and platform user friendly making my experience to by great, I call on others to give a try.
Thank You for your review! We are so happy to hear that you are enjoying the SPOD App and your experience so far. Please reach out to us directly if you ever need help with anything. We also offer several help articles that can be found in the Help Section of the SPOD App to assist on your journey. Again, Thank You for stopping by to share!
Sept. 6, 2022
Interface is easy to use and seamless BUT orders dont transfer to fulfillment many of the times, there are many glitches, and when this happens, it cancels orders and/or leaves them in queue and add more processing time.I spoke with customer service twice about technical issues and was never even contacted back with a resolution. Keeping this app will be a destruction to my business to continue, I deleted it today.
Hello Hijabi Pop, I'm sorry to hear about your experience with us. The issue you were having is a very simple fix as I'm sure there were some settings that needed to be adjusted. Typically Customer Service responds between 24-48 Hours of an inquiry so I sincerely apologize for them not getting back to you. However, we would love to get this situation rectified and taken care of to get you back up and running with SPOD if you would like. I will leave Customer's Service Contact page but please feel free to leave me contact information as well so we can reach out to you. This is not the experience that we want to cultivate for any of our partners so I'm hoping that you will give us another chance. I look forward to hearing from you and hope you have a wonderful day. Thank You!!! https://www.spod.com/contact-us
Aug. 26, 2022
App stopped syncing orders from Shopify. Even manually requesting fulfillment does not work anymore. Support asked what browser I was using!! Basically saying it's my fault their app is not working. Then never responded again.
Hello Old School Labs™, Thank you for taking the time to review our app, we're very sorry that you are unhappy with our services. By asking which browser you are using, customer service was not trying to shift any blame towards you, they are just going through the list of possible solutions, starting with the simplest - so that they do not make you wait until they get an answer from the development team, which will at first always be the quesion of which browser was used. Please also bear in mind that the emails queuing up are all given a 24 hour response time, but that this response time is also extended over the weekend since the customer service is not working on weekends and public holidays. We will monitor your case and can only ask you to be patient with our customer service and the development team, and we hope that, if you decide to stay with is, we can prove ourselves as a trustworthy partner for you and your business. Thank you!
July 14, 2022
This company will rip you off. We tried it, set up the store & ordered samples for the t-shirts we needed. A week passes and I check the tracking number which shows delivered. No package got delivered. I contact them and they say I need to contact the shipping courier. Huge headache, but I did, and they said they will perform an investigation after I reported a lost package. They did and according to them, the package got delivered as it was supposed to per their data. IT NEVER DID. I contacted SPOD again for a refund or to reship the products and they say that I'm lying and the case is closed. They literally stole money from us. Now switched to Printful and they delivered the sample T-shirts within a couple days. That's the company we'll go with. Save your money on Spod.
Hello LLAMAGEDDON | Board Game & NFT, We're very sorry to hear you're so disappointed in our services, however, we could not find any communication or orders with your user name and the attached email address. We reckon, you used a different email address and would therefore ask you to send the communication with our customer service to info@spod.com to be reviewed by the Business Unit itself to improve services. Thank you.
June 14, 2022
App gave a 400 error repeatedly and needed to be uninstalled/reinstalled before I could use it. After creating an account I was able to place an order for a sample product, but I received an email from SPOD a few days later requesting a government photo ID claiming my account could be fraudulent. Customer service failed to reply to my email questioning the need for a photo ID in order to have a sample shirt printed. Also has by far the most expensive apparel shipping costs of the companies we've considered so far ($6.35 for one t-shirt).
Hello Fulcrum Dawn, Thank you for taking the time to review our app, although we're very sorry to hear you've not been happy with our services. Customer Service will always try and get back to you within 24 hours, however, they are not in the office on weekends and public holidays (they are based in Germany). Concerning the request of an identification document, you might find our privacy policy helpful: https://faq.spod.com/hc/en-us/articles/360020572720-Privacy-Policy- Under 'Odering from SPOD' you can read up on the matter.
June 12, 2022
Ich nutze SPOD um mein Sortiment zu erweitern, allerdings finde ich es suboptimal, dass der Kunde die Bestellung bekommt, ohne einen Hinweis auf meinen Shop. Ich kann weder Logo auf dem Lieferschein ändern, noch den Absender auf dem Paket bestimmen: überall steht Spreadshirt drauf. Daher fürs Branding eher schlecht. Technisch läuft sonst alles sauber & rund.
Hallo FOOTBALL-KING 🏈, vielen Dank, dass Du Dir die Zeit genommen hast, unsere App zu bewerten. Dass Pakete mit Spreadshirt-Branding verschickt werden, sollte eigentlich nicht mehr passieren, seit wir white label packaging eingeführt haben - dafür möchten wir uns entschuldigen! Wenn nicht schon passiert, melde solche Fälle immer gerne dem Kundendienst, damit wir entsprechend einen Fall mit der Produktion eröffnen können. Eine Personalisierung der Verpackung ist definitiv ein Projekt, welches wir angehen werden, besonders da es sich viele Merchants wünschen. Sobald wir den Service anbieten können, werden wir selbstverständlich alle Merchants informieren.
May 23, 2022
Wir verwenden SPOD seit 1 Jahr und sind sehr zufrieden. Die T-Shirts haben gute Qualität und werden schnell an den Kunden ausgeliefert.
Hallo Kulinarische Schnitzeljagd, vielen Dank für die tolle Bewertung! Wir freuen uns sehr, dass wir euch schon seit einem Jahr mit unserer App überzeugen können. Sollten euch in dieser Zeit Dinge aufgefallen sein, die wir für euch noch verbessern können, lasst es uns gerne wissen: https://www.spod.com/contact-us. :)