All reviews

Rating Breakdown

  • 5
    96% (584 ratings)
  • 4
    2% (10 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (10 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 28, 2023

Thea was great in helping me figure out how to use this app more efficiently. She even noticed things that I was doing double the work on when adding new products. She helped me choose the best sync feature to help me manage my inventory better.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you so much for your wonderful review. I'm glad that our app was able to meet your expectations. It was an honor assisting you. Please don't hesitate to reach out anytime. - Thea 😊

5 / 5 Share

May 26, 2023

A life saver!! Customer service is quick & very helpful. This app Saves me hours everyday, trying manually align inventory. The app was also able to transfer all my product pictures (thousands) which if you know, this is a hard task when switching platforms. Very affordable pricing considering the time its saving me!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Alicia! Thank you so much for your kind words. 😊 I'm glad we were able help your business running smoothly and efficiently. Your wonderful 5-star really keep us motivated to continuously enhance our product. Please don't hesitate to reach out to us anytime. - Thea 😊

5 / 5 Share

May 24, 2023

Joseph was super helpful with transferring my store from Square to Shopify. I would highly recommend this app it was super easy to use and quick of getting all of the products transferred.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this wonderful review. It's really highly appreciated. I also want to thank you for your time. Please whenever you need assistance, we are always here to help you. - Joseph

5 / 5 Share

May 22, 2023

I have been working with Thea to sync my products, my inventory, and contact names to Square. She is absolutely fabulous to work with. Thea is very professional, courteous, pleasant and knowledgeable about how to expedite this process for me. I felt very confident with her on the way she has communicated with me along the way to get the project done for me. I was quite uncertain how this would carry over & it is very important to me to accomplish this. SHe recommended I relax while the process is completing - this was the BEST ever becasue I am always so nervous to do anything like this with my website. I want it done w/o flaws - totally made me feel extremely confident ! I highly HIGHLY recommend Thea as an exceptional rep! She is the best !

Using app

7 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for the glowing 5-star review! I am very grateful for your kind words and are pleased to know that our product/service has exceeded your expectations. It's a pleasure assisting you. Please don't hesitate to reach out to me/us anytime, Denise. Thank you so much for choosing us! -- Thea 😊 Update reply

5 / 5 Share

May 21, 2023

The customer service was amazing. She helped me sync all my inventory and answered a few questions. Very Grateful! Thanks so much

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you so much for your wonderful feedback and I'm glad I was able to answer all of your questions. It's my pleasure assisting you. -- Thea 😊

5 / 5 Share

Aug. 14, 2023

Normie was so incredibly helpful :-) I needed some guidance and Normie went above and beyond in assisting me, and taking care to be polite and professional. I am so grateful for Normie's patients in walking me through the process and being so kind. I love using square because the staff are so great to deal with.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the glowing review!🤗 We are grateful for your kind words and are pleased to know that our app has met your expectations. Thank you for choosing us! :) - Joseph

5 / 5 Share

May 12, 2023

We use it to sync our Square and Shopify inventories and it works well. Customer service is prompt, friendly, and helpful - Joseph helped us right away when we had an issue with syncing.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review.​ It was great chatting with you, if you ever need us we are always just a click away! 😀 - Joseph

5 / 5 Share

May 9, 2023

Gentleman was very helpful and timely with fixing issues. Would highly recommend for moving investory from one processor to another.

Store

My Store

Using app

1 day

Developer Reply

Thank you so much for your lovely review! We are beyond glad that you found us! - Joseph

5 / 5 Share

May 6, 2023

Joseph care about customers. He's passionate and patience is his middle name. He's helped me more than one time and he's

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave this lovely review 🙌 It was great chatting with you & glad we were able to solve the issue quickly & efficiently 💪🤩 - Joseph

5 / 5 Share

May 3, 2023

Customer service was exceptional- some of the best I've seen. Joseph and Normie but were super helpful & responsive. They hooked me up with a zoom call a few hours after making the account. Highly recommended. The software works awesome as well & is easy to use.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're so glad you like our app and hope you'll continue to enjoy it! 💞

3 / 5 Share

May 3, 2023

Thea and Joseph are both super attentive and very helpful. Unfortunately this application does not sync unit costs or vendors and therefore it is not helpful for my business as we need this information to be part of the syncing process. If the developers change the system to allow syncing of costs and vendors I would 100% sign back up.

Using app

1 day

Total reviews

2

Average rating

4.0

Developer Reply

Hello Ty. Thank you for your feedback. We would really love to get this integration once it's available, but, as per Squareup's page, for now, it doesn't provide access to vendor / unit cost. - https://developer.squareup.com/forums/t/cost-of-goods-sold/246. Please feel free to email us if you have further clarifications or concerns. We'll be more than happy to assist you.

5 / 5 Share

April 28, 2023

Thea did great she made it easy and effortless! thank you. The software integrates very very well. I am super impressed.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the glowing review! I am grateful for your kind words and are pleased to know that our product/service has exceeded your expectations. Thank you so much for choosing us! -- Thea 😊

5 / 5 Share

April 25, 2023

My agent, Thea, was fantastic at answering all my questions and helping with everything. They assisted me on the backend and also educated me of how to be successful in the future with what I was trying to do. Assistance was quick, kind and informative. They were truly fantastic!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful 5-star review! I am very grateful for your kind words and are pleased to know that our product/service has exceeded your expectations. It has always been my pleasure answering all of your queries. Please don't hesitate to reach out to me/us anytime. Thank you so much for choosing us! -- Thea 😊

5 / 5 Share

April 21, 2023

Saves us hours of work every week. No need to update inventory in shopify or square. You can choose to have Shopify or Square be the source for inventory. It also lets you sync customer data. Lifesaver of an app if you want to use the best point of sale platform and the best ecommerce platform together.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks again for being a loyal customer and writing this awesome review. We are always available if you need any help, don’t hesitate to contact us 😊 - Joseph

5 / 5 Share

April 18, 2023

great customer service! quick to address concerns and very polite and attentive. would recommend to everyone! great for first time users, made the setting up process very smooth.

Store

BRIAVIA

Using app

7 days

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for the glowing 5-star review! We are grateful for your kind words and are pleased to know that our product/service has exceeded your expectations. Thank you so much for choosing us! -- Thea 😊

5 / 5 Share

April 15, 2023

I was trying to solve a sync issue and Joseph came to the rescue. Was patient and explain to me all the details. Having a customer service like this is game changing. Joseph was AWESOME!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you so much for your wonderful feedback! It was a pleasure assisting you. Please don't hesitate to reach out to us anytime. -Joseph

5 / 5 Share

April 15, 2023

Joseph helped us get thing resolved quickly and efficiently. Communication was great! Thank you!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi! Thank you so much for this wonderful feedback and for letting us provide you with a great Customer Service. Please don't hesitate to reach out to us anytime. :) - Joseph

5 / 5 Share

April 13, 2023

I was having a little trouble with syncing my products to the app but Angelica with customer service helped me and responded so quickly. She went above and beyond.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review, it was a real pleasure assisting you! Please don't hesitate to reach out if you need any assistance. :) - Angelica

5 / 5 Share

April 11, 2023

I would like to thank Angelica for all of her help, shes been patience with all my questions and fulfilled all our needs and requirements. hope to be working with her in the future again. Would highly recommend! 5 stars from me

Using app

3 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi, Thank you for your great review. I am very glad thay I was able to walk you through and help you with the process. Please reach out if you need any assistance. -Angelica😊

5 / 5 Share

April 10, 2023

Amazing customer service! They helped me through every question and concern I had. Also made sure I was well taken care of

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your wonderful feedback. I am very happy that I was able to help you. Please reach out to us if you need any assistance. -Angelica 😊