All reviews

Rating Breakdown

  • 5
    95% (448 ratings)
  • 4
    1% (6 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (10 ratings)

Reviews with Text

  • 97% (458)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 18, 2022

I used square for my small business, I will be doing local vendor events and needed this service. Customer service was great with helping me set and sync my shopify inventory to my square acct

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your time in writing this awesome review and for your continuous support on our product. I'm glad we were able to meet your expectations. Please don't hesitate to reach out to us if you need any assistance. Enjoy your day ahead! -- Thea

5 / 5 Share

Oct. 17, 2022

The customer support on this app is great. Square Sync does exactly what we need it to do, and super easy setup. Thank you!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2022

The service i received from Angelica was 10/10, it was my first time using this app and she helped me through the setup and get ready for my first time using square

Using app

42 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful feedback Jacob. I am delighted that I was able to help you set up your account. Please don't hesitate to reach out if you need additional assistance. Wish you all the best 😊 Angelica

5 / 5 Share

Oct. 12, 2022

Customer support Thea helps a lot!! Because it's my first time using both Square and SquareSync, it's really confusing for me. And Thea guided me through all the details on product syncing and setup process, really helps understand the app. Now I can start the testing!!

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your time and for this amazing feedback. I'm glad I was able to assist and guide you in setting up your account. Please don't hesitate to reach out to us if you need further assistance, we are here to serve you. Thank you again and enjoy your day ahead!

5 / 5 Share

Oct. 11, 2022

Support is very good and very prompt. All the solutions provided were very objective and very clear.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this wonderful review! It's my pleasure assisting you. You can reach out to us anytime if you ever need our assistance. Thank you again and have a great day ahead! - Thea

5 / 5 Share

Oct. 6, 2022

We needed this app to sync our Shopify inventory to our Square POS. Early days, but sync has happened successfully and now it's time to put it to the test! Set up was simple and Angelica was awesome in setting us up, answering our many questions, and guiding us every step of the way. Looking forward to giving it a proper test out now.

Using app

About 6 hours

Total reviews

7

Average rating

5.0

Developer Reply

Thank you and I appreciate your feedback. I am very happy that I was able to resolved your concern and answer all of your questions about our process. Please don't hesitate to reach us if you need additional help. ☺️ Angelica

4 / 5 Share

Oct. 19, 2022

This app wasn't easy to setup, there was a lot of troubleshooting to get it right. I suggest the UX and language used/translations need to be refined. Besides that, the app works as intended.

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 4, 2022

Unfortunately, Shopify's hardware is either non-existent or non-functioning. I had to switch to square for my POS system, but needed something easy though would sync my products in real time. So far, Square Sync has been a little tricky to start up, but customer service has been helping. Great experience so far. Hopefully, I'll be up and running again soon!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this wonderful feedback and for trusting us. We’re so happy you loved your experience. We would love to see your business up and running again. We’re here if you need any more assistance. 😊😊😊

5 / 5 Share

Sept. 24, 2024

I was having issues syncing my website and Omar was very quick to walk me through it and tell me things about my account I wasn't aware of. HUGE help for someone who isn't tech savy.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2022

I use this app to update inventory between Shopify and Square. I ran into the issue of inventory not aligning properly between the two apps. Reached out to customer service and they were very helpful

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

Angelica was quick to help me out.

Using app

12 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 18, 2022

I had a issue with my inventory not syncing due to my own fault and customer service was quick to help and get my inventory realigned properly.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

I use this app for syncing Square and Shopify and it is fantastic. The service is also great when it comes to resolving any issues. Highly recommend!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Great App and very helpful assistants every time.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2022

Works great for me. Support staff was quick and engaging. Replaced the sync from Etsy with a more accurate, up-to-date one from my store

Using app

26 minutes

Total reviews

9

Average rating

5.0

5 / 5 Share

July 25, 2022

Application is very useful, time saving, help, support department is also great, helping peoples. Good Job. keep it up.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2023

Angelica helped us get situated quickly and back on track. Great service! She kept tabs on us as well as provided videos to show us where we were in the process of our Sync. Thanks Angelica!

Using app

12 months

Total reviews

1

Average rating

5.0

1 / 5 Share

June 5, 2022

DO NOT use this app if you are bringing your inventory from Square into Shopify, you loose ALL your images! I thought this would be perfect since images don't export with Squares CSV file. This would HAVE been awesome if I could have brought images over. Now I have weeks of adding images one x one, ugh!! FRUSTRATED!!

Using app

About 21 hours

Total reviews

1

Average rating

1.0

Developer Reply

Hello, No worries, everything is fixed :) . It seems like all your images had a slightly different format (.jpeg instead of .jpg) that shopify wasn't supporting properly. But no issues, we got everything fixed by converting all your images into correct format and also getting them transferred to your shopify store :) We also tried reaching out to you several times on your email about the update. Though do let us know if you still need any more assistance and we'd be happy to help :) Tony, Square Sync Support Team

5 / 5 Share

May 27, 2022

So far so good! Set up was easy and pretty quick. The few issues/questions I had were quickly resolved via the support chat box. I love it when it's super easy to contact support, and that is definitely the case here! They were super helpful.

Store

Cuffs

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2022

Incredible app, there is nothing else like this out there with the functionality and ease to toggle between these two apps. Many of us as merchants use Shopify for online e-commerce, and find themselves liking the functionality of square for trade shows. This has helped merge the gap for us and allow us to keep an accurate inventory without worrying about discrepancies. Would recommend.

Using app

About 4 hours

Total reviews

14

Average rating

5.0