All reviews

Rating Breakdown

  • 5
    96% (584 ratings)
  • 4
    2% (10 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (10 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 26, 2023

I recently had a support experience with this company and I have to say it was nothing short of exceptional. The representative I spoke with was extremely knowledgeable and patient with all of my questions. They went above and beyond to make sure my issue was resolved and even followed up afterward to ensure everything was still running smoothly. I would definitely give their support a 5-star rating. Thank you for providing such great service! Angelica thank you!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2023

Super sweet help and very polite. Asking dumb questions is never fun but they never make you feel that way. Great customer service.

Store

My Store

Using app

11 months

Developer Reply

I’m delighted to receive more positive feedback from you! Your encouragement keeps me motivated to provide the best assistance possible. If there’s anything specific you’d like to talk about or if you need help with anything, feel free to share—I’m here to lend a hand! :blush:

5 / 5 Share

July 20, 2023

It's was a easy set up. The trick is to make sure all the locations match. Mohamed Hussein with SQ Sync was very helpfull and helped keep me on track. So far it's working as intended.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2023

Was very helpful in resolving my issue and helping from start to finish! Thank you sooo much for your help!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2023

Angelica was EXTREMELY helpful and polite and made everything easy and seamless. I would ask her for help on all my sites

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for your wonderful feedback. I am glad that you are all set now! Please let us know if you have any questions or concerns. I wish your business all the best. 😇 - Angelica 😊

5 / 5 Share

July 16, 2023

Fast and simple app that does exactly as it says. Amazing support with fast and friendly results. Highly recommended.

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 15, 2023

Absolutely amazing service. Would highly recommend. My customer support was extremely kind and attentive.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2023

Excellent customer service! Assistance with the set up made it so easy! I would highly recommend this app to new store owners looking to get started.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 13, 2023

Mohamed Hussein was incredibly helpful. He synced my full inventory over to square and I am so thankful, as I had no idea how to do this myself.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2023

I really love the system, I always contact support Joseph he always helped me with all the help I needed he is the best helper always, and I was not able to sync all my product to square I finally sync everything I am so happy with joseph helped. Joseph is extremely kind and patently helped me I really appreciate that. Thank you so much.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful 5 stars. It's highly appreciated. I wish you all the best in your business! :) - Joseph

5 / 5 Share

July 10, 2023

El servicio me pareció genial, hable con Joseph (genial su comunicación), le estoy muy agradecido me ayudo mucho. Yo le doy un 10 ;)

Store

Sometimes CBD

Using app

36 minutes

Developer Reply

Thank you so much Michael for your wonderful 5 stars. It's highly appreciated. I wish you all the best in your business! - Joseph

5 / 5 Share

July 9, 2023

OMG, the customer service her is AMAZING! Angelica from the app chat came on and I thought it was a robot at first.. but no! It was a live person and she helped me so much and gave so much information to help me get situated. She is amazing!

Using app

About 1 month

Total reviews

3

Average rating

4.7

Developer Reply

Hello Anthony, Thank you so much for your wonderful feedback. I am so happy that I was able to make the set-up process easy for you. I wish you all the best. 😇 - Angelica 😊

5 / 5 Share

July 7, 2023

Joseph was great at helping me set up a seamless sync between my Square in store POS and our Shopify website. He was patient and allowed me to work on other things away from the computer while he worked on our product upload and sync (over 5,000 items!) I'm excited to see how the app will work, but so far very happy with the level of customer service we've received. :)

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much Ida for your kind words. It was really a pleasure talking to you. Whenever you need any assistance, please let me know. :) - Joseph

5 / 5 Share

July 3, 2024

khaled and Omar was so helpful! I am very happy. He was fast in his responses. His attitude was great the entire time.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for his glowing 5 stars review and for conversation we had. Wish you all the best in your business! :) - Joseph

5 / 5 Share

July 7, 2023

JOSEPH! You are the man. HELPED ME BIG TIME and made it super easy to use!! Cant wait to continue using this app for my business!!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 7, 2023

i just started using the app and ran into some issues regarding syncing multiple locations. Angelica has been very helpful and patient walking me through the steps to get everything in order. So far have been able to get everything working with the help of their customer service.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for your kind words. It's a pleasure to me that I was able to help you set up your account and answer your questions. I wish you all the best. 😇 - Angelica😊

5 / 5 Share

July 6, 2023

The customer support was amazing and very kindness, and the sync works very well, just make sure with the taxes.

Using app

Over 1 year

Total reviews

6

Average rating

4.8

Developer Reply

Hello Alejandro, Thank you so much for your review and for being patient with the process. I am very happy that I was able to resolve your concern. I wish you all the best.😊 - Angelica 😊

5 / 5 Share

July 5, 2023

Joseph was amazing. One of the best customer service experiences I have had . Fast replies and very attentive

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi! I want to thank you for this wonderful feedback about the application and about the service I have provided. We hope you enjoy our application! :) - Joseph

5 / 5 Share

July 4, 2023

Customer Service was helpful with the many questions that I had. Service was friendly and prompt responses.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback and for your glowing 5 stars review. Whenever you need any help, you can email me anytime of the day. :) - Joseph

5 / 5 Share

July 3, 2023

Joseph has been a great help with the process of transferring our inventory from Square to Shopify!!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you Ana for your appreciated feedback. It was a pleasure helping you. We are always here whenever you need any kind of assistance. :) - Joseph