All reviews

Rating Breakdown

  • 5
    96% (438 ratings)
  • 4
    2% (7 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (9 ratings)

Reviews with Text

  • 98% (448)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 2, 2023

Amazing service from customer support! Responsive and helpful. App works well and easy learning curve. Anyone Migrating or syncing between Square and Shopify, this app is a must!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Kevin! Thank you so much for your time and for this awesome feedback! Please don't hesitate to reach out to us anytime. Have a great weekend ahead.

5 / 5 Share

Feb. 1, 2023

fantastic easy to use app and outstanding customer service. Thea was my rep and she made everything so easy to understand. AAA+++

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you so much for this wonderful feedback! It surely made my day. I'm glad I was able to meet your expectations. Please don't hesitate to reach out to us anytime. Have a great weekend ahead! - Thea :)

5 / 5 Share

Feb. 1, 2023

I'm giving it 4 stars right now because I haven't actually used it but the set up was made a lot easier with great customer service in real time. Thank you!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello Shari, thank you so much for using our app and taking the time leaving us a review. I am happy that I was able to help you out and make it easy for you. If you have any other concerns, feel free to send us a message and we will definitely help you with it. Have a great day ahead! ☺️☺️ - Charisse

5 / 5 Share

Jan. 31, 2023

Thea was very helpful with setting up our sync!!!! I am hopeful this will allow shopify and square to work together.

Using app

34 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you so much for this wonderful feedback! It surely made my day. I'm happy that I was able to assist you and please don't hesitate to reach out to us anytime. Have a great weekend ahead! - Thea :)

5 / 5 Share

April 25, 2023

I had an excellent experience with Thea. She immediately grasped the issues I was facing and promptly recommended a fix AND, she then proceeded to put the fix in place as she explained why I was facing the issue with my item sync. Epic!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Cheryl, Thank you so much for your great feedback. I am very grateful that you had a great experience with us. Please feel free to message or contact us if you have any questions. - Angelica 😊

5 / 5 Share

March 5, 2024

Customer service was very helpful!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello! Thank you so much for this wonderful feedback and for letting us provide you with a great Customer Service. Please don't hesitate to reach out to us anytime. Have a great weekend ahead!

5 / 5 Share

Jan. 26, 2023

I've just added it - Thea helped me out when my products didn't sync, but it's all fixed and has appeared on my Square Terminal, which is exactly what I needed, thank you!

Store

edenki

Using app

About 17 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for giving me the opportunity to help you and I'm glad that we were able to fix the issue that you had. Please don't hesitate to reach out to us anytime. Have a great weekend ahead!

5 / 5 Share

Jan. 24, 2023

Square Sync is a great app that I've found to be extremely useful. It allows me to easily manage my inventory and sales across multiple platforms. The customer service is also top-notch. Any time I've had a question or concern, the support team has been quick to respond and helpful in finding a solution. Overall, I highly recommend this app to anyone looking for a streamlined way to manage their sales and inventory.

Store

My Store

Using app

29 days

Developer Reply

Hello Matt! Thank you so much for your wonderful feedback about our app and for sharing your experience with our Customer Support. It's a pleasure assisting you! I hope you can recommend us to your family and friends. Have a great day ahead.

5 / 5 Share

Oct. 5, 2023

Normie is very helpful. Patiently answered all my questions. Very nice service. Hope I can have a fun time with Square & Square Sync.

Using app

8 months

Total reviews

6

Average rating

5.0

Developer Reply

Hello Amy! 😊 Thank you so much for taking the time to leave us a review! Glad to hear you are enjoying the app! Just let us know if you need anything , we are just a chat away if you need more help! Angelica

5 / 5 Share

Jan. 20, 2023

awesome thank you so much for your help it was truly appreciated. awesome thank you so much for your help it was truly appreciated.

Using app

About 17 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're really grateful and appreciate you taking the time to share your rating with us.

5 / 5 Share

Jan. 14, 2023

Thank you for making this process stress free and fast! My inventory is now synced and ready to work across the bricks and mortar and online store!

Using app

About 17 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello Emily! Thank you so much for your wonderful feedback. I am very happy that I was able to make it easy and quick for you. I wish you all the best! Please don't hesitate to message us if you need any assistance in the future. 😊 - Angelica

5 / 5 Share

Jan. 24, 2023

Square Sync made it much easier for me to import my Square inventory into Shopify. Their customer service representatives were very helpful when I had questions. Thea was incredibly patient and went above and beyond to help me work through some snags. I highly recommend Square Sync.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5 star! You really made our day 😊

5 / 5 Share

Jan. 4, 2023

Great so far and service help is great! I had a zoom call and the lady Angelica was amazing helping me and fixing the problems I’m having and working out how to sort the program and app out with my shopify website!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Samantha, thank you so much for your wonderful feedback. I am glad that I was able to resolve your concern. Please don't hesitate to reach out if you need any assistance. Angelica 😊

5 / 5 Share

Dec. 9, 2022

Thea was quick with an easy solution for my problem, pleasant, and courteous. She is an asset to the company!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much Sarah! I'm glad that I was able to assist you with your concern. Please don't hesitate to reach out to us anytime. We'll be more than happy to assist you. Happy holidays!

5 / 5 Share

June 3, 2024

QuickSync was quick to setup and has worked perfectly so far. It allows us to keep our inventory accurate for goods sold online and in person with our Square POS. I really like that it automatically finds products with matching SKU's and that they are updated instantly when a purchase is made!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your wonderful review of our product Max. We are glad that we are able to help you run your business smoothly. Don't hesitate to reach out to us anytime if you need further assistance. We'll be more than happy to assist you. Happy Holidays to you!

5 / 5 Share

Dec. 4, 2022

Very professional and kind ! good customer service. will Definitely reccommend to other businesses and firends.

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking time in writing this wonderful feedback. It has been a pleasure assisting you. Don't hesitate to reach out to us anytime! Enjoy your day ahead!

5 / 5 Share

Dec. 2, 2022

Very impressive how quick their support team is with fixing issues. compatiable with square app on phone!!!

Using app

35 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 28, 2022

Best customer service ever so far. I was setting up the app and an agent was helping me straight away. so far, all is good!

Using app

31 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2022

very good. great help! Very understanding and good communication. It was a very tough task but Angelica worked it out. Super impressed

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 27, 2023

Excellent Customer Service for Shopify-Square Sync App. The customer service for this Shopify app that syncs products from Square was phenomenal. The representative was patient and friendly, guiding me through each step of the synchronization process in a detailed yet understandable manner. Their dedication to my satisfaction was evident, making the overall experience outstanding. I recommend this app not only for its functionality but also for the superior customer service. Thank you for your exceptional support

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for using our product and for this awesome feedback!! Please don't hesitate to reach out to us if you need further assistance, we'll be more than happy to help. Enjoy your day ahead!