All reviews

Rating Breakdown

  • 5
    95% (448 ratings)
  • 4
    1% (6 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (10 ratings)

Reviews with Text

  • 97% (458)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 15, 2023

Joseph helped us get thing resolved quickly and efficiently. Communication was great! Thank you!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi! Thank you so much for this wonderful feedback and for letting us provide you with a great Customer Service. Please don't hesitate to reach out to us anytime. :) - Joseph

5 / 5 Share

April 11, 2023

I would like to thank Angelica for all of her help, shes been patience with all my questions and fulfilled all our needs and requirements. hope to be working with her in the future again. Would highly recommend! 5 stars from me

Using app

About 3 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hi, Thank you for your great review. I am very glad thay I was able to walk you through and help you with the process. Please reach out if you need any assistance. -Angelica😊

5 / 5 Share

April 5, 2023

I cannot say enough good words about this app and the support that I received while learning to use it. Any time I had a question, Thea Kristel Sanchez was right there to assist me. She basically "held my hand" as I synced my Square and Shopify accounts. I love this app and will not hesitate to recommend it to my friends!! I took advantage of the 7 Day Free Trial and am very satisfied with everything I have experienced to date. Thanks, Thea for your wonderful support!!

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the glowing 5-star review! We are grateful for your kind words and are pleased to know that our product/service has exceeded your expectations. It has always been my pleasure answering all of your queries. Please don't hesitate to email me anytime, Sally. Thank you so much for choosing us! -- Thea 😊

5 / 5 Share

April 3, 2023

Awesome. Best experience with tech help yet and entering inventory. I actually walked away and did other tasks needing attention while he watched that everything got properly uploaded to my store. When something is done when you get back, in business, without your own delegation or micro management...it feels amazing. Thank you for the help!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much Kendra for this positive feedback. I'm always here if you need any assistance, so don't hesitate to reach out if you need help. :) - Joseph

4 / 5 Share

April 3, 2023

Great customer service! Very helpful in answer questions to get products aligned. The only issue is the vendor doesn't sync correctly. It uses our Store name instead of the vendor name when creating new product in Shopify

Using app

33 minutes

Total reviews

1

Average rating

4.0

5 / 5 Share

April 3, 2023

Great service and answered questions immediately! App does exactly as intended. My products showed app on my square register immediately.

Using app

39 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much Sean for this feedback. Don't hesitate to get back for any other inquiry. We are always here to help you. :) - Joseph

5 / 5 Share

March 30, 2023

Thea was amazing! Answered my question right away and got the job done fast! love this app and has helped my business so much

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello! I appreciate your amazing feedback and I'm glad I was able to answer all of your questions. It has been a pleasure working with you. Please don't hesitate to reach out to us if you need further assistance. Have a great weekend ahead! - Thea 😊

5 / 5 Share

March 28, 2023

Angelica was wonderful thank you for your efficient help! She was so responsive and able to get my products synched in minutes, this app is exactly what we needed for an upcoming expo.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi Jessica, Thank you so much for your wonderful feedback. Goodluck on your Expo day. I wish you and your business all the best! Please don't hesitate to message us if you need any help. 😊 - Angelica

5 / 5 Share

March 25, 2023

Christian was very helpful and extremely late hours in the night. don't know what i would do withought him!! thankyouuu. 5 star service!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Julianna! It was my pleasure assisting you. Best of luck in your store opening! Thank you so much! :) - Christian

5 / 5 Share

March 21, 2023

Thank you Angelica for making this a very easy process and smooth transition to someone who isn't very tech savvy. Your knowledge and patience is very much appreciated.

Using app

43 minutes

Total reviews

9

Average rating

5.0

Developer Reply

Hello! Thank you both so much for your time today and it was my pleasure assisting you! Please don't hesitate to email or chat me if you need further assistance. Have a great day ahead! :)) -Angelica

5 / 5 Share

March 18, 2023

excellent customer service, friendly, helpful and defiantly took charge to help the scenerio out well.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking time in writing this wonderful feedback. It has been a pleasure assisting you. Don't hesitate to reach out to us anytime! Enjoy your day ahead!

5 / 5 Share

March 15, 2023

Charisse was were able to get all of my products integrated between my POS system and my Shopify... without losing all my data! It was effortless on my part as Charisse did all the transferring!! Which was a huge weight lifted off of me! She listened to all my concerns and was super helpful! Thank you!

Using app

About 22 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Leslie, Thank you so much for taking time to leave a review. I really appreciate your effort and I am very much happy that I was able to help you out. You have been so patient and kind during the process until the end. Looking forward to hearing from you soon and you take care! 🤍 - Charisse

5 / 5 Share

Feb. 9, 2023

Angelica was the most helpful and clear, support staff I have ever had to deal with. I really do appreciate her help and patience.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Daniel! Thank you so much for your positive feedback. I appreciate your kind words and I am very glad that I was able to solve your concerns. Please reach out if you need any assistance. - Angelica😊

5 / 5 Share

Feb. 8, 2023

Super fast and efficient! I was served by a person from the start of the installation and not a robot. Thank you!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello Eric! Thank you so much for you wonderful feedback. I'm glad that I was able to help you out with your concern. Please feel free to reach out if you have further questions. - Angelica😊

5 / 5 Share

Feb. 2, 2023

Amazing service from customer support! Responsive and helpful. App works well and easy learning curve. Anyone Migrating or syncing between Square and Shopify, this app is a must!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Kevin! Thank you so much for your time and for this awesome feedback! Please don't hesitate to reach out to us anytime. Have a great weekend ahead.

5 / 5 Share

Feb. 1, 2023

fantastic easy to use app and outstanding customer service. Thea was my rep and she made everything so easy to understand. AAA+++

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you so much for this wonderful feedback! It surely made my day. I'm glad I was able to meet your expectations. Please don't hesitate to reach out to us anytime. Have a great weekend ahead! - Thea :)

5 / 5 Share

Feb. 1, 2023

I'm giving it 4 stars right now because I haven't actually used it but the set up was made a lot easier with great customer service in real time. Thank you!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello Shari, thank you so much for using our app and taking the time leaving us a review. I am happy that I was able to help you out and make it easy for you. If you have any other concerns, feel free to send us a message and we will definitely help you with it. Have a great day ahead! ☺️☺️ - Charisse

5 / 5 Share

Jan. 31, 2023

Thea was very helpful with setting up our sync!!!! I am hopeful this will allow shopify and square to work together.

Using app

34 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you so much for this wonderful feedback! It surely made my day. I'm happy that I was able to assist you and please don't hesitate to reach out to us anytime. Have a great weekend ahead! - Thea :)

5 / 5 Share

April 25, 2023

I had an excellent experience with Thea. She immediately grasped the issues I was facing and promptly recommended a fix AND, she then proceeded to put the fix in place as she explained why I was facing the issue with my item sync. Epic!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Cheryl, Thank you so much for your great feedback. I am very grateful that you had a great experience with us. Please feel free to message or contact us if you have any questions. - Angelica 😊

5 / 5 Share

March 5, 2024

Customer service was very helpful!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello! Thank you so much for this wonderful feedback and for letting us provide you with a great Customer Service. Please don't hesitate to reach out to us anytime. Have a great weekend ahead!