All reviews

Rating Breakdown

  • 5
    96% (440 ratings)
  • 4
    2% (7 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (9 ratings)

Reviews with Text

  • 98% (450)
Review RSS Feed Review RSS Feed

3 / 5 Share

May 3, 2023

Thea and Joseph are both super attentive and very helpful. Unfortunately this application does not sync unit costs or vendors and therefore it is not helpful for my business as we need this information to be part of the syncing process. If the developers change the system to allow syncing of costs and vendors I would 100% sign back up.

Using app

1 day

Total reviews

2

Average rating

4.0

Developer Reply

Hello Ty. Thank you for your feedback. We would really love to get this integration once it's available, but, as per Squareup's page, for now, it doesn't provide access to vendor / unit cost. - https://developer.squareup.com/forums/t/cost-of-goods-sold/246. Please feel free to email us if you have further clarifications or concerns. We'll be more than happy to assist you.

5 / 5 Share

April 25, 2023

My agent, Thea, was fantastic at answering all my questions and helping with everything. They assisted me on the backend and also educated me of how to be successful in the future with what I was trying to do. Assistance was quick, kind and informative. They were truly fantastic!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful 5-star review! I am very grateful for your kind words and are pleased to know that our product/service has exceeded your expectations. It has always been my pleasure answering all of your queries. Please don't hesitate to reach out to me/us anytime. Thank you so much for choosing us! -- Thea 😊

5 / 5 Share

April 21, 2023

Saves us hours of work every week. No need to update inventory in shopify or square. You can choose to have Shopify or Square be the source for inventory. It also lets you sync customer data. Lifesaver of an app if you want to use the best point of sale platform and the best ecommerce platform together.

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks again for being a loyal customer and writing this awesome review. We are always available if you need any help, don’t hesitate to contact us 😊 - Joseph

5 / 5 Share

April 18, 2023

great customer service! quick to address concerns and very polite and attentive. would recommend to everyone! great for first time users, made the setting up process very smooth.

Store

BRIAVIA

Using app

About 13 hours

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for the glowing 5-star review! We are grateful for your kind words and are pleased to know that our product/service has exceeded your expectations. Thank you so much for choosing us! -- Thea 😊

5 / 5 Share

April 15, 2023

I was trying to solve a sync issue and Joseph came to the rescue. Was patient and explain to me all the details. Having a customer service like this is game changing. Joseph was AWESOME!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you so much for your wonderful feedback! It was a pleasure assisting you. Please don't hesitate to reach out to us anytime. -Joseph

5 / 5 Share

April 15, 2023

Joseph helped us get thing resolved quickly and efficiently. Communication was great! Thank you!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi! Thank you so much for this wonderful feedback and for letting us provide you with a great Customer Service. Please don't hesitate to reach out to us anytime. :) - Joseph

5 / 5 Share

April 11, 2023

I would like to thank Angelica for all of her help, shes been patience with all my questions and fulfilled all our needs and requirements. hope to be working with her in the future again. Would highly recommend! 5 stars from me

Using app

About 3 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hi, Thank you for your great review. I am very glad thay I was able to walk you through and help you with the process. Please reach out if you need any assistance. -Angelica😊

5 / 5 Share

April 5, 2023

I cannot say enough good words about this app and the support that I received while learning to use it. Any time I had a question, Thea Kristel Sanchez was right there to assist me. She basically "held my hand" as I synced my Square and Shopify accounts. I love this app and will not hesitate to recommend it to my friends!! I took advantage of the 7 Day Free Trial and am very satisfied with everything I have experienced to date. Thanks, Thea for your wonderful support!!

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the glowing 5-star review! We are grateful for your kind words and are pleased to know that our product/service has exceeded your expectations. It has always been my pleasure answering all of your queries. Please don't hesitate to email me anytime, Sally. Thank you so much for choosing us! -- Thea 😊

5 / 5 Share

April 3, 2023

Awesome. Best experience with tech help yet and entering inventory. I actually walked away and did other tasks needing attention while he watched that everything got properly uploaded to my store. When something is done when you get back, in business, without your own delegation or micro management...it feels amazing. Thank you for the help!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much Kendra for this positive feedback. I'm always here if you need any assistance, so don't hesitate to reach out if you need help. :) - Joseph

4 / 5 Share

April 3, 2023

Great customer service! Very helpful in answer questions to get products aligned. The only issue is the vendor doesn't sync correctly. It uses our Store name instead of the vendor name when creating new product in Shopify

Using app

33 minutes

Total reviews

1

Average rating

4.0

5 / 5 Share

April 3, 2023

Great service and answered questions immediately! App does exactly as intended. My products showed app on my square register immediately.

Using app

39 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much Sean for this feedback. Don't hesitate to get back for any other inquiry. We are always here to help you. :) - Joseph

5 / 5 Share

March 30, 2023

Today I installed Square to my Shopify. Upon installing i ran into a hickup but Thea was amazing! ! She went right in an handled it. I just didn't have the sku in place to show my products. So far so good. Can't wait to use it this weekend at my pop up shop.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hello!! Thank you so much for this amazing feedback expecially coming from an influencer like you. This is a great opportunity for us. Please don't hesitate to email me or send a chat if you need assistance. Enjoy the rest of your weekend and goodluck on your pop-up event this weekend! - Thea 😊

5 / 5 Share

March 30, 2023

Thea was amazing! Answered my question right away and got the job done fast! love this app and has helped my business so much

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello! I appreciate your amazing feedback and I'm glad I was able to answer all of your questions. It has been a pleasure working with you. Please don't hesitate to reach out to us if you need further assistance. Have a great weekend ahead! - Thea 😊

5 / 5 Share

June 2, 2023

Great service from customer assistant. Product import was quick. Set up and ready to go w/ Shopify and Square!

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you so much for your wonderful feedback. I am very glad that I was able to help you out today. Please don't hesitate to message us if you need any help. - Angelica 😊

5 / 5 Share

March 28, 2023

Angelica was wonderful thank you for your efficient help! She was so responsive and able to get my products synched in minutes, this app is exactly what we needed for an upcoming expo.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi Jessica, Thank you so much for your wonderful feedback. Goodluck on your Expo day. I wish you and your business all the best! Please don't hesitate to message us if you need any help. 😊 - Angelica

5 / 5 Share

March 25, 2023

Christian was very helpful and extremely late hours in the night. don't know what i would do withought him!! thankyouuu. 5 star service!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Julianna! It was my pleasure assisting you. Best of luck in your store opening! Thank you so much! :) - Christian

5 / 5 Share

March 21, 2023

Thank you Angelica for making this a very easy process and smooth transition to someone who isn't very tech savvy. Your knowledge and patience is very much appreciated.

Using app

43 minutes

Total reviews

9

Average rating

5.0

Developer Reply

Hello! Thank you both so much for your time today and it was my pleasure assisting you! Please don't hesitate to email or chat me if you need further assistance. Have a great day ahead! :)) -Angelica

5 / 5 Share

March 18, 2023

excellent customer service, friendly, helpful and defiantly took charge to help the scenerio out well.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking time in writing this wonderful feedback. It has been a pleasure assisting you. Don't hesitate to reach out to us anytime! Enjoy your day ahead!

5 / 5 Share

March 15, 2023

Charisse was were able to get all of my products integrated between my POS system and my Shopify... without losing all my data! It was effortless on my part as Charisse did all the transferring!! Which was a huge weight lifted off of me! She listened to all my concerns and was super helpful! Thank you!

Using app

About 22 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Leslie, Thank you so much for taking time to leave a review. I really appreciate your effort and I am very much happy that I was able to help you out. You have been so patient and kind during the process until the end. Looking forward to hearing from you soon and you take care! 🤍 - Charisse

5 / 5 Share

March 3, 2023

I was very pleased and happy with the service. "Charisse" not only helped me with the issues I was having. She stay there until the issues was fixed. And the products that were not able to be synced, she gave me the list of those items and what to do to correct it. I would give 6 stars if there was another one. VERY VERY HAPPY WITH THE SERVICE AND THE AGENT THAT ASSISTED ME!!!

Using app

8 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Hello Yvonne, I appreciate your time and effort leaving a review. I am delighted that you are satisfied with our service and that I was able to make it easy for you. If you need anything else, feel free to send us a message and we would be happy to help you out. Have a great day and stay safe! ☺️🤍 - Charisse