All reviews

Rating Breakdown

  • 5
    96% (584 ratings)
  • 4
    2% (10 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (10 ratings)
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5 / 5 Share

Oct. 4, 2023

Great App...makes moving on from Square SO EASY! My new shopify store was setup within minutes with the exact same categories, products, inventory counts, and even PRODUCT PHOTOs!!!! Customer service was very helpful.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

very helpful and understanding, thank you so much

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

I'd rate SQ Inventory Sync 4 out of 5 stars. My experience with the Normie has been generally positive. Along with the SQ Inventory Sync The app's user interface is intuitive and easy to navigate, which has made the onboarding process smooth for our team. The real-time syncing feature has been particularly beneficial, as it eliminates the risk of overselling products and allows us to fulfill orders promptly. However, there have been a few instances of minor glitches when syncing large batches of data, which can be a bit frustrating. Additionally, while the app offers good documentation, I would appreciate more detailed troubleshooting guides to address any issues that may arise. Overall, SQ Inventory Sync has helped streamline our inventory management processes, saving us time and reducing errors. With some minor improvements, it could easily earn a 5-star rating.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

Amazing and quick service from Normie, she was able to sync all my products after i was struggling to do it myself.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2023

I got help from Joseph and he was kind and patient. He walked me through the whole process! The customer is awesome and I want to only use Shopify for my POS and my online store.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2023

Super easy to install and use. Customer support was also great and extremly helpful. They are quick to resolve any issues or assistance you may need.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2023

Easy to use, super simple setup.

Store

My Store

Using app

3 months

5 / 5 Share

Sept. 29, 2023

Amazing! Fast, and super efficient/kind. Had answers right away!

Using app

About 8 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 28, 2023

This app really helps you with your store having two different systems to chase your products. Also when I was having a struggle with something Customer Service Agent Normie helped me with a very simple task but swiftly. Thank you!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2023

I love this app. It's a miracle that when I create an item in shopify it is automatically created in square. Saves us a huge amount of time. Another miracle: changing the price of items in shopify (i.e. marking up or down) automatically changes the price in square. Another great feature is the list of unsynced items: After the first sync there were a number of items that didn't sync and when I looked at them I saw all the errors I'd made over time and I had NO IDEA that they were even there. BEST thing: instant chat with very knowledgeable and friendly tech support.

Using app

13 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 27, 2023

Excellent app, it does what it says and customer service is very helpful!

Using app

27 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2023

I needed to sync my products to square and it was super easy, and customer service was wonderful. 5 Stars!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

Very helpful customer service!

Store

Aquani

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5-star rating! Feel free to share more or ask for help anytime. We're eager to continue serving you!

5 / 5 Share

Sept. 25, 2023

Excellent Customer service!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

We're grateful for your 5-star review! Let us know if you have more to share or if you need support. We're excited to keep impressing you!

5 / 5 Share

Sept. 23, 2023

Excellent service :)

Using app

About 24 hours

Total reviews

3

Average rating

4.7

Developer Reply

Your 5-star review is truly appreciated! Don't hesitate to reach out for more feedback or assistance. We're excited to continue serving you with excellence!

5 / 5 Share

Sept. 23, 2023

Normie was lovely and really helpful. I struggled to set up my store, but she did it in 5 minutes and was very patient throughout. My experience so far has been great and I hope it continues that way!

Store

Osimane

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the fantastic 5-star review! We're here whenever you'd like to share more or need help. Looking forward to exceeding your expectations again!

5 / 5 Share

June 21, 2024

Well, shopify POS needs to have an internet connection in order to work properly. So, I needed a way to handle offline payments with square terminal (we are ren faire vendors) but syncing inventory with square in real time when I could get a connection is essential. I downloaded and setup SQ inventory Sync and was able to start pulling my products over to square automatically. Angelica helped me along the way and was instantly available in the app, which was amazing. I did have little hangup in that "product syncing" and "inventory syncing" are two different features. A quick chat with Angelica and I am now getting my new products to sync over to square as well as just the inventory for previously synced products. The support has been wonderful and really helped me out of a situation of not being able to take card payments offline possibly saving us hundreds of dollars this week alone. -------update after about a year. I had a few issues with the syncing. After several attempts as solving issues, Khaled worked through the process and for the first time all products are syncing. This shows both a knowledge of the systems involved and the commitment to resolution. Now testing to see if issue is resolved for the long term. Thank you.

Using app

9 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Sept. 21, 2023

The agent was very helpful and attentive.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

I am very impressed with SQ Inventory Sync's exceptional customer service and their seamless migration service. When I needed assistance, their support team went above and beyond to ensure that my transition was smooth and hassle-free. Their dedication to customer satisfaction is truly remarkable. Thanks to SQ Inventory Sync, I was able to seamlessly migrate my data and streamline my inventory management process. I highly recommend their services to anyone in need of reliable and efficient solutions. They have certainly exceeded my expectations.

Using app

11 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2024

Thank you for the customer service.

Using app

About 1 year

Total reviews

1

Average rating

1.0