All reviews

Rating Breakdown

  • 5
    96% (584 ratings)
  • 4
    2% (10 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (10 ratings)
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5 / 5 Share

Oct. 17, 2022

The customer support on this app is great. Square Sync does exactly what we need it to do, and super easy setup. Thank you!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2022

Angelica has been extremely responsive and helpful. The application itself is confusing to me and is not very user friendly in my opinion, but Angelica has been patient in assisting me with getting my account set up for over 3 hours now. Great help!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2022

The service i received from Angelica was 10/10, it was my first time using this app and she helped me through the setup and get ready for my first time using square

Using app

42 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful feedback Jacob. I am delighted that I was able to help you set up your account. Please don't hesitate to reach out if you need additional assistance. Wish you all the best 😊 Angelica

5 / 5 Share

Oct. 12, 2022

Customer support Thea helps a lot!! Because it's my first time using both Square and SquareSync, it's really confusing for me. And Thea guided me through all the details on product syncing and setup process, really helps understand the app. Now I can start the testing!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your time and for this amazing feedback. I'm glad I was able to assist and guide you in setting up your account. Please don't hesitate to reach out to us if you need further assistance, we are here to serve you. Thank you again and enjoy your day ahead!

5 / 5 Share

Oct. 11, 2022

Support is very good and very prompt. All the solutions provided were very objective and very clear.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this wonderful review! It's my pleasure assisting you. You can reach out to us anytime if you ever need our assistance. Thank you again and have a great day ahead! - Thea

5 / 5 Share

Oct. 6, 2022

We needed this app to sync our Shopify inventory to our Square POS. Early days, but sync has happened successfully and now it's time to put it to the test! Set up was simple and Angelica was awesome in setting us up, answering our many questions, and guiding us every step of the way. Looking forward to giving it a proper test out now.

Using app

1 day

Total reviews

7

Average rating

5.0

Developer Reply

Thank you and I appreciate your feedback. I am very happy that I was able to resolved your concern and answer all of your questions about our process. Please don't hesitate to reach us if you need additional help. ☺️ Angelica

4 / 5 Share

Oct. 19, 2022

This app wasn't easy to setup, there was a lot of troubleshooting to get it right. I suggest the UX and language used/translations need to be refined. Besides that, the app works as intended.

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 4, 2022

Unfortunately, Shopify's hardware is either non-existent or non-functioning. I had to switch to square for my POS system, but needed something easy though would sync my products in real time. So far, Square Sync has been a little tricky to start up, but customer service has been helping. Great experience so far. Hopefully, I'll be up and running again soon!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this wonderful feedback and for trusting us. We’re so happy you loved your experience. We would love to see your business up and running again. We’re here if you need any more assistance. 😊😊😊

5 / 5 Share

Oct. 4, 2022

I used the square syncing and the agent who helped me she did everything i needed fast and perfective saved me a lot of time i greatly appreaciate her service

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the feedback on your experience with our customer support team. We sincerely appreciate your insight because it helps us build a better customer experience. I completely understand how rewarding it can feel when your problem is solved within minutes and I'm glad to hear that our support team was able to accomplish that for you. If you have any more questions, please feel welcome to reach back out as we would be more than happy to assist. 😊

5 / 5 Share

Sept. 24, 2024

I was having issues syncing my website and Omar was very quick to walk me through it and tell me things about my account I wasn't aware of. HUGE help for someone who isn't tech savy.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2022

I use this app to update inventory between Shopify and Square. I ran into the issue of inventory not aligning properly between the two apps. Reached out to customer service and they were very helpful

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

Angelica was quick to help me out.

Using app

12 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 22, 2022

Thea was amazing. She assisted via Zoom & chat. She helped me sync shopify and Square. Fantastic customer service!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

Omar is amazing customer service personal, very knowledgeable. this my secound time dealing with her and she was very helpful.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2022

I had a issue with my inventory not syncing due to my own fault and customer service was quick to help and get my inventory realigned properly.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

I used the app with help on syncing my products to square app from my Shopify app so far the customer service was great they were quick to respond and help

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

I use this app for syncing Square and Shopify and it is fantastic. The service is also great when it comes to resolving any issues. Highly recommend!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Great App and very helpful assistants every time.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

Just setting up the app but so far it's been very easy. Great customer service by Thea, she has answered all my questions.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

Square Sync has made inventory much easier for our business, as well as customer service being always incredibly quick to respond.

Using app

About 2 months

Total reviews

1

Average rating

5.0