All reviews

Rating Breakdown

  • 5
    96% (584 ratings)
  • 4
    2% (10 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (10 ratings)
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5 / 5 Share

Aug. 6, 2022

Works great for me. Support staff was quick and engaging. Replaced the sync from Etsy with a more accurate, up-to-date one from my store

Using app

30 minutes

Total reviews

9

Average rating

5.0

5 / 5 Share

July 25, 2022

Application is very useful, time saving, help, support department is also great, helping peoples. Good Job. keep it up.

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

July 20, 2022

I was overwhlemed with my products not syncing to the pos system in store. Thea for the Sqaure Sync team walked me through and was able to help me with the issues I was having. Still learning the ins and outs of the app but, the quick help from the support team has given be some confidence moving forward. Thank you!

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

May 13, 2023

Angelica helped us get situated quickly and back on track. Great service! She kept tabs on us as well as provided videos to show us where we were in the process of our Sync. Thanks Angelica!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2022

Nicole was a lot of help! she explain everything really well and has even taking more work to help me instead having me manually do something on my end!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2022

The support team is absolutely amazing!!! They went above and beyond to assist me when they really didn't need to. I was blown away with the help I received. It's nice knowing you have people who will sincerely help when needed on this app. Thanks again!

Using app

About 2 years

Total reviews

2

Average rating

5.0

1 / 5 Share

June 5, 2022

DO NOT use this app if you are bringing your inventory from Square into Shopify, you loose ALL your images! I thought this would be perfect since images don't export with Squares CSV file. This would HAVE been awesome if I could have brought images over. Now I have weeks of adding images one x one, ugh!! FRUSTRATED!!

Using app

5 days

Total reviews

1

Average rating

1.0

Developer Reply

Hello, No worries, everything is fixed :) . It seems like all your images had a slightly different format (.jpeg instead of .jpg) that shopify wasn't supporting properly. But no issues, we got everything fixed by converting all your images into correct format and also getting them transferred to your shopify store :) We also tried reaching out to you several times on your email about the update. Though do let us know if you still need any more assistance and we'd be happy to help :) Tony, Square Sync Support Team

5 / 5 Share

May 27, 2022

So far so good! Set up was easy and pretty quick. The few issues/questions I had were quickly resolved via the support chat box. I love it when it's super easy to contact support, and that is definitely the case here! They were super helpful.

Store

Cuffs

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2022

Incredible app, there is nothing else like this out there with the functionality and ease to toggle between these two apps. Many of us as merchants use Shopify for online e-commerce, and find themselves liking the functionality of square for trade shows. This has helped merge the gap for us and allow us to keep an accurate inventory without worrying about discrepancies. Would recommend.

Using app

3 days

Total reviews

11

Average rating

5.0

3 / 5 Share

May 9, 2022

Be aware, this app will not populate Square with your products from Shopify unless you upgrade to the $29 plan.

Using app

3 days

Total reviews

1

Average rating

3.0

5 / 5 Share

May 6, 2022

This has been a huge help to me. It's super efficient and the customer service is top notch! Comparable apps give you less for more money with lackluster customer service if any. We love it

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2022

This app is really amazing and has completely saved me and my company since we have Square and Shopify. Great Service! Super responsive and helpful!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2022

Great app integrates your shopify inventory and square sales so you don't have to worry about it. Easy to set up and good value for money!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 24, 2022

We used this app because our shopify POS wasn't working for us. It ended up being a cheaper monthly fee than the POS subscription, and worked exactly as we needed. The only thing we missed was being able to use gift cards across both platforms, adding a way to sync balances would be a total game changer!

Using app

16 days

Total reviews

3

Average rating

5.0

4 / 5 Share

Feb. 6, 2022

We use Square Sync to sync our Shopify online store wth our POS system Square retail. It sync's both inventory quantities and product details when we create a new product in Shopify and sell them either online or in store. Square Sync does a great job and we have been using it for 3 months now with only a few minor teething problems. The support from Square Sync has been great. The only thing we would like to see is the Unit Cost price sync.

Using app

3 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 3, 2022

This App is great, it has made syncing our 3500+ online catalogue to our showroom super easy and ensured when we sold something in store it adjusts the stock out. Not having to enter products manually in to square again is a game changer! We had some minor barcoding issues to sort out and Tony and the team found a solution and made the custom adjustments for us. Love Square Sync!

Using app

23 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 28, 2022

I’ve been using this app for a couple weeks. It’s a time saver, it really works in real time. It’s also an easy and fast process when getting started.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2021

This App has been a lifesaver! It is such a relief that I don’t have to remember to sit down and go through every transaction and compare and amend my products between Shopify and the Square App.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

Inventory management is key to managing a fast growing business. This App, although not perfect, has assisted us to keep track of our stock levels. We did encounter a significant functionality issue recently and this is where customer service can test the relationship. If you have dealings with Joseph, you can be confident that he will go above and beyond to actually solve the problem. Courteous, diligent and professional - he’s the man for when it turns south!

Using app

Over 2 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 9, 2023

Great app and great support especially from thea! I recommend it for inventory synchronization and much more. Once set up, everything went smoothly.

Using app

About 3 years

Total reviews

1

Average rating

5.0