All reviews

Rating Breakdown

  • 5
    96% (614 ratings)
  • 4
    2% (10 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (10 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 9, 2022

I had an issue with a product syncing and Angelica in customer service was very helpful in getting the issue resolved. The app seems very user-friendly so far

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

I am glad that I was able to resolved your concern Heather. I wish you all the best and please don't hesitate to reach out to us if you need an assistance in the future. 😊 - Angelica

5 / 5 Share

Nov. 8, 2022

we used to have an app that didn't update and the stock was always incorrect. Plus the online assistance was always in the wrong time zone. This service and program is amazing

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

I really appreciate your feedback Sarah. It is very fulfilling that you find our app and service great. We're one chat away if you need any help.😊 - Angelica

5 / 5 Share

Oct. 31, 2022

As far as I can tell at this point - the app does exactly what it claims to do. The support staff is extremely courteous and helped me with a few questions I had right out of the gate and even checked back with me later on to ensure I was experiencing success. Thank you Thea!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for using our product and for this awesome feedback!! Please don't hesitate to reach out to us if you need further assistance, we'll be more than happy to help. Enjoy your day ahead!

5 / 5 Share

Oct. 31, 2022

I will use the app to track inventory across Shopify and Square POS. Thea was super helpful and patient!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for using our product and for this awesome feedback!! Please don't hesitate to reach out to us if you need further assistance, we'll be more than happy to help. Enjoy your day ahead!

5 / 5 Share

Oct. 31, 2022

Thea was super helpfull to get my account setup. It worked as described. Will definitely recommend this app.

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for using our product and for this awesome feedback!! Please don't hesitate to reach out to us if you need further assistance, we'll be more than happy to help. Enjoy your day ahead!

5 / 5 Share

Oct. 28, 2022

Angelica from the support chat was so helpful and quick replying. She answered all my concerns and made it a smooth connection between shopify and square sync.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2022

The service was amazing. Thea synced my store for me; all I did was ask! If your looking for a good app, check out Sync.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for using our product and for this awesome feedback!! Please don't hesitate to reach out to us if you need further assistance, we'll be more than happy to help. Enjoy your day ahead!

5 / 5 Share

Oct. 26, 2022

Seriously the best service I have ever received! They were available on chat to help me whenever I needed (all hours of day and night!) to guide me through the process. I used this service well over 10x and they successfully answered my questions each time. A+

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi Katie, thank you so much for your wonderful feedback. We aim to provide excellent service by solving your issues and answering your questions as quickly and accurately. Please message us if you need further assistance moving forward. 😊 - Angelica

5 / 5 Share

Oct. 25, 2022

Thea has been so helpful, I am so thankful for the amenities included in my plan for product syncing and SKU alignment.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

I totally appreciate your time today, Charlotte and it's my pleasure assisting you. Thank you for your continuous support and just let me know if you need further assistance! Enjoy your day ahead! -- Thea

5 / 5 Share

Oct. 22, 2022

So far this app has been a game changer, making conversion from my online store to my POS in my bricks and mortar stores so much easier. Would highly recommend, I also needed some help with stock being synced and had a response within seconds and was helped right away, big thank you to Angelica.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

I'm glad that I was able to help you out and completely resolve your concern. I am greatful with your feedback. Please don't hesitate to reach out if you need an assistance.😊 -Angelica

5 / 5 Share

Oct. 18, 2022

I used square for my small business, I will be doing local vendor events and needed this service. Customer service was great with helping me set and sync my shopify inventory to my square acct

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your time in writing this awesome review and for your continuous support on our product. I'm glad we were able to meet your expectations. Please don't hesitate to reach out to us if you need any assistance. Enjoy your day ahead! -- Thea

5 / 5 Share

Oct. 17, 2022

The customer support on this app is great. Square Sync does exactly what we need it to do, and super easy setup. Thank you!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2022

Angelica has been extremely responsive and helpful. The application itself is confusing to me and is not very user friendly in my opinion, but Angelica has been patient in assisting me with getting my account set up for over 3 hours now. Great help!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2022

The service i received from Angelica was 10/10, it was my first time using this app and she helped me through the setup and get ready for my first time using square

Using app

42 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful feedback Jacob. I am delighted that I was able to help you set up your account. Please don't hesitate to reach out if you need additional assistance. Wish you all the best 😊 Angelica

5 / 5 Share

Oct. 12, 2022

Customer support Thea helps a lot!! Because it's my first time using both Square and SquareSync, it's really confusing for me. And Thea guided me through all the details on product syncing and setup process, really helps understand the app. Now I can start the testing!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your time and for this amazing feedback. I'm glad I was able to assist and guide you in setting up your account. Please don't hesitate to reach out to us if you need further assistance, we are here to serve you. Thank you again and enjoy your day ahead!

5 / 5 Share

Oct. 11, 2022

Support is very good and very prompt. All the solutions provided were very objective and very clear.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this wonderful review! It's my pleasure assisting you. You can reach out to us anytime if you ever need our assistance. Thank you again and have a great day ahead! - Thea

5 / 5 Share

Oct. 6, 2022

We needed this app to sync our Shopify inventory to our Square POS. Early days, but sync has happened successfully and now it's time to put it to the test! Set up was simple and Angelica was awesome in setting us up, answering our many questions, and guiding us every step of the way. Looking forward to giving it a proper test out now.

Using app

1 day

Total reviews

7

Average rating

5.0

Developer Reply

Thank you and I appreciate your feedback. I am very happy that I was able to resolved your concern and answer all of your questions about our process. Please don't hesitate to reach us if you need additional help. ☺️ Angelica

4 / 5 Share

Oct. 19, 2022

This app wasn't easy to setup, there was a lot of troubleshooting to get it right. I suggest the UX and language used/translations need to be refined. Besides that, the app works as intended.

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 4, 2022

Unfortunately, Shopify's hardware is either non-existent or non-functioning. I had to switch to square for my POS system, but needed something easy though would sync my products in real time. So far, Square Sync has been a little tricky to start up, but customer service has been helping. Great experience so far. Hopefully, I'll be up and running again soon!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this wonderful feedback and for trusting us. We’re so happy you loved your experience. We would love to see your business up and running again. We’re here if you need any more assistance. 😊😊😊

5 / 5 Share

Oct. 4, 2022

I used the square syncing and the agent who helped me she did everything i needed fast and perfective saved me a lot of time i greatly appreaciate her service

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the feedback on your experience with our customer support team. We sincerely appreciate your insight because it helps us build a better customer experience. I completely understand how rewarding it can feel when your problem is solved within minutes and I'm glad to hear that our support team was able to accomplish that for you. If you have any more questions, please feel welcome to reach back out as we would be more than happy to assist. 😊