Square Integration ‑ DPL

Nov. 20, 2024

Kusum was lovely and very helpful. I was having trouble and was offered a meet call as soon as possible to talk me through the app and answer any questions I had.

Nov. 14, 2024

Support is Ok. But the app is not working normally. Sync orders and inventory levels - are Ok. But if you need to sync products - you will have all possible and impossible errors. Just a last case - you can sync a product just after renaming this product in Shopify.

Nov. 12, 2024

Customer service was kind and patient through the turtorial. I will start using this app and see how it goes.

Nov. 5, 2024

Installed app, got a booking to configure via google call. Was very helpful in checking settings and talking about possible use cases. Great service, App does what it says on the box.

Nov. 1, 2024

Great and fast support. Customer service is very attentive

Nov. 8, 2024

The customer service team is helpful, but their developers are not available during the day for my store when I normally need them, which is EST. The inventory doesn't update itself when you update skus, the developer team has to do it manually, which is proving to be problematic so far. I'm giving it a chance and will update the review after we see how it goes.

Oct. 16, 2024

We've used Square for years but needed a robust online shop option. This is a great option that allows us to use the existing POS products we've invested in (which are brilliant in Australia) without a new investment in the Shopify technology that doesn't operate well here yet. We've had some technical issues but Surya and the team fixed them quickly and even provided a small discount as we are a charity which we greatly appreciate. It looks like a great integration, very clear and will allow us to optimise across two platforms. Reasonable price to avoid costly equipment upgrades and more training on new POS system.

Oct. 14, 2024

I really enjoy this app! I had to talk to customer service, and they were able to help me in no time!

Oct. 7, 2024

Nice and easy to use. I needed some guidance, and the support team was around to assist to resolve within 5 mins! Highly recommend

Oct. 2, 2024

Thank you for your help, I needed to get a good start.

Sept. 19, 2024

The demo was good, but we still need more functionality to complete the integration.

Sept. 11, 2024

I needed help quickly and Pratik jumped on a google meet call with me and helped me! Great service! Thank you!

Sept. 4, 2024

Has issues with connecting my products and Patrick really helped me figure out everything and even give me tips on how to use app. Very helpful and professional

Aug. 28, 2024

Phew, thank you for making a more affordable square sync app, I've just switched over from a really overpriced app and will use for a long time as long as it works okay.

Aug. 20, 2024

First time using the app and needed help and Ronex has been super helpful and walked me through everything.

Aug. 7, 2024

It is very helpful and efficient Ronex is one of the best customer service employees I have encountered he was very helpful and I learned a lot of new things while he helped me. Very funny too!

Aug. 6, 2024

Un super service client et une équipe à l'écoute. L'application est facile à utiliser et fait exactement ce qu'elle est censée faire. La synchronisation entre notre système PDV square et Shopify est fluide jusqu'à présent. Je le recommande.

Aug. 4, 2024

So helpful. Quick and easy support. Would highly recommend.

July 30, 2024

fast support

Aug. 9, 2024

I'm still completing the initial setup but so far it seems easy to use and the customer support has been very quick, responsive and helpful.