Rating

4.5

feedback

223

Reviews

chart

#409

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    7%
  • Less than a year
    56%
  • More than a year
    36%

Reviews Summary

The reviews for the Starshipit Shopify App are overwhelmingly positive, with users praising the app's ease of use, time-saving features, and excellent customer support. Millie, Tiia, Ron, and other team members are highlighted for their exceptional onboarding experiences and support throughout the setup process. Users appreciate the efficiency of the app in streamlining shipping processes, saving time, and improving overall fulfillment operations. The ability to connect with multiple carriers, set up auto rules, and customize according to specific business needs are mentioned as significant advantages of Starshipit. However, there are a few negative reviews mentioning issues such as delays in resolving problems, unresponsive customer support, and occasional technical glitches like bugs and errors.

Highlights

Positive customer support and onboarding experience
Ease of use and time-saving features
Efficiency in streamlining shipping processes
Issues with delays in problem resolution and technical glitches
Ability to connect with multiple carriers and customize according to business needs

Rating Breakdown

  • 5
    86% (192 ratings)
  • 4
    6% (13 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (6 ratings)
  • 1
    5% (12 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 4, 2025

Really happy with Adam’s help on this integration he was so caring

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

I had the pleasure of working with Millie to set up Starshipit for my e-commerce business, Fetch & Bark, and I couldn’t be happier with the experience! Millie was incredibly helpful, bubbly, and approachable throughout the entire process. She answered all my inquiries promptly and made everything feel so easy. Her positive attitude and clear communication made the setup stress-free, and she went above and beyond to ensure everything was running smoothly. I’m so grateful for her support and would highly recommend her to anyone needing assistance. Thanks, Millie—you’re amazing!

Using app

4 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 20, 2025

Fabulous app, we do not have many online orders, however whenever we do it's a breeze! We have run into a couple of hiccups here and there, but the support from the StarShipit Team, specifically Millie, has been fabulous in resolving all the issues.

Using app

8 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 20, 2025

I have found the app to be very useful and easy to use. It saves a significant amount of time in processing orders for our business. Millie provided an excellent onboarding experience, making it simple to set up and start using the system. I would definitely recommend Sharshipit to others.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2025

The transition to Starshipit (from another shipping program) has been well worth the effort. As is the case with any logistics changes there were a few hurdles to overcome but the onboarding team (Millie in particular) were extremely helpful, and communicated well throughout the entire process. If anyone has the opportunity to work with the Starshipit team I would highly recommend it.

Using app

About 2 months

Total reviews

1

Average rating

5.0

All reviews

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