Starshipit shipping automation
Shipping and fulfilment automation to save time & reduce costs
Rating
4.0
feedback
202
chart
#999
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
13%
-
Less than a year
72%
-
More than a year
12%
Reviews Summary
Starshipit has received a mix of positive and negative reviews from users. Positive aspects highlighted include excellent customer service, easy integration and setup, efficient shipping processes, and helpful onboarding specialists like Millie and Ron. Users appreciate the platform's user-friendly interface, time-saving features, and the ability to streamline fulfillment operations. However, some users have raised concerns about pricing increases over time, issues with support responsiveness, and difficulties in setting up the app, especially for multi-location stores. The app's functionality and reliability have been praised by many, but there are occasional technical issues and bugs that users have encountered.
Highlights
Review RSS Feed
All reviews
May 12, 2026
Couldnt get the app set up, not much support to help and after a month we were charged for the professional plan when we I had selected the starter plan. we will be removing this clunky service.
April 29, 2026
Uninstalled app in trial, never used it and was still charged for it. Tried to contact their support and the ticket continuously fails to send.
April 13, 2026
Starshipit overall is a pretty great app, enabling us to utilise Direct Freight with our Shopify site is a huge win. Also the Starshipit AI is one of the best AI's we've experienced, it really understands the majority of queries and prompts and is a great help when you need it. It's certainly a better interface and integration than all other logistics apps we've utilised. With that being said, there is still items that should be improved. 1 is the product catalogue, there has been MANY times I've found odd data and formatting in a spreadsheet export. Not a huge gripe, but something they should improve upon ASAP in all areas.
Using app
About 2 months
Total reviews
1
Average rating
4.0
April 8, 2026
Whilst the app works well, when we first got onto this app pricing was very reasonable and since then (2 years approx) prices have gone up twice and not exactly little jumps. Be wary if you chose this app you will get charged more in the near future.
March 25, 2026
Incredible customer service and an extremely easy to learn, easy to use platform. Between the shipping portal and the warehouse management system I don't think it could have gone smoother!
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