Starshipit shipping automation
Shipping and fulfilment automation to save time & reduce costs
Rating
4.2
feedback
202
chart
#7,488
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
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Less than a day
1%
-
Less than a month
13%
-
Less than a year
72%
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More than a year
12%
Reviews Summary
The reviews for the Starshipit Shopify App are mostly positive, highlighting the exceptional customer service, ease of use, and helpful onboarding experience. Users appreciate the platform for its smooth integration, time-saving features, and ability to streamline shipping processes. Millie, in particular, receives praise for her patience, efficiency, and support during the onboarding process. The app is commended for its user-friendly interface, quick response from the support team, and the ability to handle complex shipping requirements effectively. However, there are a few negative reviews mentioning issues with setup, pricing discrepancies, lack of support, and technical challenges, especially for multi-location operations.
Highlights
Review RSS Feed
All reviews
April 13, 2026
Starshipit overall is a pretty great app, enabling us to utilise Direct Freight with our Shopify site is a huge win. Also the Starshipit AI is one of the best AI's we've experienced, it really understands the majority of queries and prompts and is a great help when you need it. It's certainly a better interface and integration than all other logistics apps we've utilised. With that being said, there is still items that should be improved. 1 is the product catalogue, there has been MANY times I've found odd data and formatting in a spreadsheet export. Not a huge gripe, but something they should improve upon ASAP in all areas.
April 8, 2026
Whilst the app works well, when we first got onto this app pricing was very reasonable and since then (2 years approx) prices have gone up twice and not exactly little jumps. Be wary if you chose this app you will get charged more in the near future.
March 25, 2026
Incredible customer service and an extremely easy to learn, easy to use platform. Between the shipping portal and the warehouse management system I don't think it could have gone smoother!
March 24, 2026
Integration experience was wonderful. Very smooth and delivered all that was promised.
March 1, 2026
Have found the experience setting up Starshipit relatively easy, and the warehouse team find easy to use. The customer service has been super helpful when we have questions and following up with calls etc.
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