Starshipit shipping automation
Starshipit shipping automation platform
Rating
4.5
feedback
191
chart
#398
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
1%
-
Less than a month
9%
-
Less than a year
67%
-
More than a year
42%
Reviews Summary
The reviews for the Starshipit Shopify App are mostly positive, with users praising the app for its ease of use, time-saving features, and excellent customer support. Many users highlighted the seamless onboarding process and the helpfulness of specific team members like Millie, Tiia, Ron, and Adam. The app was commended for streamlining shipping processes, saving time in fulfillment, and providing automation features. However, there were some negative reviews mentioning issues with order syncing, customer support responsiveness, and technical bugs. Overall, the app seems to be highly recommended for businesses looking to simplify their shipping operations and improve efficiency.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 12, 2025
Millie has been amazing and so patient with onboarding our new business. Starshipit is so easy to understand because of her and it's been fantastic while we've just started out. It's an easy integration and simple once explained. She adapted around us for meetings and was so obliging. Thank you so much!
April 3, 2025
This app is very intuitive and easy to use. It has saved us hours of time on dispatch for our e-commerce business already, and I can see as we grow it will add even further value to streamline our back-end processes. I was blown away by the professional support received from the first point of contact through to the onboarding. Thanks Sahan and Millie!
March 22, 2025
Would never sync all of our orders. Tried everything in support even using their debug tool to manually sync and it would keep skipping orders. You can't trust this program to manage your shipping if it loses orders.
Hi there, we’re sorry to hear about your experience. This isn’t reflective of the reliability thousands of businesses get from Starshipit every day. We’re syncing millions of orders through direct integrations with platforms like Shopify. Order syncing issues are rare, and our support team is always here to help resolve them fast. It looks like you have only recently started using the platform and raised a ticket with our support team over the weekend. Our team will be able to assist you and a member of the team has already reached out to you to help resolve the issue. Kind regards, Team Starshipit
March 11, 2025
Starshipit and their team (especially Millie!) have made transitioning to the platform so seamless, it has honestly been the easiest integration for our e-comm business. Starshipit is saving us so much time manifesting and dispatching orders- we love it! Would recommend to any e-comm business looking to streamline their operations.
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