Starshipit shipping automation
Starshipit shipping automation platform
Rating
4.1
feedback
185
chart
#603
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
6%
-
Less than a year
51%
-
More than a year
42%
Reviews Summary
Starshipit has received a mix of positive and negative reviews from users. Positive aspects include ease of use, good customer support, time-saving features, and seamless integration with Shopify and other platforms. Users appreciate the support team for being quick to respond and helpful in resolving issues. However, negative feedback revolves around issues with order fulfillment, delays in updating default couriers, manual work required due to system errors, unresponsive customer support, and unauthorized charges. Some users also mentioned difficulties in using the app on mobile devices and encountering errors in the system.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 25, 2024
Ron is excellent. He assisted me with everything I asked for. I am very happy with how promptly he resolves any problems for me.
July 3, 2024
I would recommend Starshipit for the ease of shipping and the support you receive. Millie has been fantastic and has been very quick to respond to all our enquiries. Starshipit has really helped us streamline our processes.
June 27, 2024
Very easy to use and functions perfectly for multiple locations. Support team were great and quick to respond.
June 20, 2024
Not really happy with Starshipit due to a few issues: - It's not fulfilling all of the Shopify orders, so we have to manually fulfill them. - When I change the default courier, it takes at least a day to update. - We can only bulk print with one default courier, but we use two, so it's very time-consuming.
Hi Team Tinkle, we're sorry to hear you're experiencing issues with your setup. A power feature of Starshipit is to import Shopify orders and create automation rules, removing the need to manually assign couriers. We can see you're working with our support team to get this setup correctly, and to fix your bulk printing issue too. Thanks, Team Starshipit
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