Starshipit shipping automation
Shipping and fulfilment automation to save time & reduce costs
Rating
4.2
feedback
202
chart
#7,488
All reviews
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April 13, 2026
Starshipit overall is a pretty great app, enabling us to utilise Direct Freight with our Shopify site is a huge win. Also the Starshipit AI is one of the best AI's we've experienced, it really understands the majority of queries and prompts and is a great help when you need it. It's certainly a better interface and integration than all other logistics apps we've utilised. With that being said, there is still items that should be improved. 1 is the product catalogue, there has been MANY times I've found odd data and formatting in a spreadsheet export. Not a huge gripe, but something they should improve upon ASAP in all areas.
Jan. 20, 2025
Fabulous app, we do not have many online orders, however whenever we do it's a breeze! We have run into a couple of hiccups here and there, but the support from the StarShipit Team, specifically Millie, has been fabulous in resolving all the issues.
Nov. 25, 2024
Good but could be great. + support is excellent + onboarding + easy to use - app is buggy on Mac. I need to use online portal. - direct print does not work for mac - expensive for small business - unable to book pickup for teamGE Please fix the Apple app.
May 30, 2024
We have been using starshipit for a few months now and it has been a major improvement to our last platform. Support has been fantastic everytime I have had an issue. There are just some simple functions that could be a bit better like the tagging function but overall our team has been very satisfied.
Hi Team Maple & Wattle, thanks for your review, we're so glad to hear you enjoyed getting setup with the support team! We'll keep working on improving the tagging. Many thanks, Team Starshipit
Feb. 7, 2024
We've used Starshipit for a few months and it seems to be pretty good once you get used to it. It has integrated our Auspost, Etsy and Xero orders well. We also found there were several outages in peak trading months which stopped us from packing orders but it seemed to get resolved quickly each time. It's quite a bit more expensive than other similar platforms so I tested this software last due to this reason.
March 14, 2023
This app has been very useful so far in regards to a shipping platform. I’ve had minimal issues and when they arise, the customer service team is quite prompt in getting back to me with a resolution. I would recommend starshipit
Thanks so much for leaving this feedback, we really appreciate it! Happy to hear you're up and running smoothly, reach out to us if you ever need any help :)
June 9, 2019
We had closed our account after a slight internal miscommunication, after contacting the helpdesk we were able to restore our account very quickly and get back into business. Seth was very good and we are more than happy with the service we received
June 13, 2017
We only use StarShipIT for the rates, as we use other couriers which are not available with StarShipIT, so can't comment on the app itself. Otherwise, the shipping rates work 97% of the time, however, we are still seeing some inconsistencies with rates not returning. Support have been helpful in trying to resolve the issue, and we are currently working together on a fix.
April 7, 2016
Great app. Made our shipping more organised and easier to do. There's room for improvement in terms of UI and speed. Do experience some glitches here and there also, but totally recommend it!
April 6, 2016
Good system, has saved us a lot of time in order processing. Thank you, George