All reviews

Rating Breakdown

  • 5
    82% (160 ratings)
  • 4
    5% (10 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (6 ratings)
  • 1
    10% (19 ratings)

Reviews with Text

  • 100% (195)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 19, 2025

Excellent customer service. App works very well, no complaints

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 25, 2025

The team during my onboarding were excellent and if I had any small issues along the way, they were more than happy to jump on a call and help fix it immediately! Couldn't recommend more!

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2025

The Starshipit app works well, and the support team is quick to respond. I recently encountered some issues with plan changes, but they were quickly resolved. Thank you very much!

Using app

Over 4 years

Total reviews

10

Average rating

5.0

5 / 5 Share

May 19, 2025

We offer quite a variety of different sized products and use several delivery partners which can make shipping complex. The starshipit app helped us to streamline this process and accurately attribute the correct rate to our orders which has been a game changer. Big thanks to the Starshipit team (especially Millie) for helping us get everything set up!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2025

Millie has been amazing and so patient with onboarding our new business. Starshipit is so easy to understand because of her and it's been fantastic while we've just started out. It's an easy integration and simple once explained. She adapted around us for meetings and was so obliging. Thank you so much!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2025

Happy so far

Using app

23 days

Total reviews

10

Average rating

4.6

5 / 5 Share

April 3, 2025

This app is very intuitive and easy to use. It has saved us hours of time on dispatch for our e-commerce business already, and I can see as we grow it will add even further value to streamline our back-end processes. I was blown away by the professional support received from the first point of contact through to the onboarding. Thanks Sahan and Millie!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

March 11, 2025

Starshipit and their team (especially Millie!) have made transitioning to the platform so seamless, it has honestly been the easiest integration for our e-comm business. Starshipit is saving us so much time manifesting and dispatching orders- we love it! Would recommend to any e-comm business looking to streamline their operations.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2025

Really happy with Adam’s help on this integration he was so caring

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

I had the pleasure of working with Millie to set up Starshipit for my e-commerce business, Fetch & Bark, and I couldn’t be happier with the experience! Millie was incredibly helpful, bubbly, and approachable throughout the entire process. She answered all my inquiries promptly and made everything feel so easy. Her positive attitude and clear communication made the setup stress-free, and she went above and beyond to ensure everything was running smoothly. I’m so grateful for her support and would highly recommend her to anyone needing assistance. Thanks, Millie—you’re amazing!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2025

I have found the app to be very useful and easy to use. It saves a significant amount of time in processing orders for our business. Millie provided an excellent onboarding experience, making it simple to set up and start using the system. I would definitely recommend Sharshipit to others.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2025

The transition to Starshipit (from another shipping program) has been well worth the effort. As is the case with any logistics changes there were a few hurdles to overcome but the onboarding team (Millie in particular) were extremely helpful, and communicated well throughout the entire process. If anyone has the opportunity to work with the Starshipit team I would highly recommend it.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

This app saved our business 100's of hours during Black Friday 2024. I wish we discovered this app sooner than we did. We are now working with the pick & pack app which will further save time for not only our team, but ensuring our customers receive their order quicker.

Store

Lawnhub

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi team Lawnhub, thanks for your glowing review! We really appreciate your kind words and are happy to hear Black Friday went well for you and the team. We look forward to continue working with you and support the team through all of your peak sales periods. Many thanks, Team Starshipit

5 / 5 Share

Jan. 14, 2025

Great service and easy to use program. Tiia was a pleasure to deal with thank you

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

Extremely easy to use, great support team and all round amazing platform. Big thank you to Tiia, for all her help in getting set up :)

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2025

Ron is very helpful!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

Millie was absolutely fantastic in my on-boarding weeks and has been lovely to work with her. The program has been a god send and has made our shipping process so much more efficient. We had a few little niggles but easy fixes and the support has been great - happy indeed!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

Very pleased with Starshipit, so easy to use and the support are amazing! Always so happy to help. The automations are great and save so much time. Highly recommend

Using app

About 2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 4, 2024

Star Ship It has been an excellent integration tool to avoid double handling and save time in fulfilling orders from our Shopify website. Millie was an excellent and very efficient onboarding helper, always checking in on us.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

Adam our onboarding expert was the best part of integrating with Starshipit, he made is so easy to join, to set up and was so quick to respond back to queries and concerns. The app is great and allows us to easily collate all our orders without inputting all the customer's details into a courier site. It has helped us save so much time!

Store

buj

Using app

2 months

Total reviews

1

Average rating

5.0