Starshipit shipping automation

Shipping and fulfilment automation to save time & reduce costs

Rating

3.7

Feedback

197

Reviews

Chart

#411

Shopify

All reviews

Rating breakdown

5 81% (159 ratings) 4 5% (9 ratings) 3 1% (1 ratings) 2 3% (5 ratings) 1 12% (23 ratings)

Reviews with text

100% (197)

Review RSS feed

1 / 5 Share

Aug. 25, 2022

!!WARNING!! NEW ZEALAND BUSINESSES BEWARE. COUNTLESS SUPPORT CASES, PHONE CALLS AND WELL OVER A HUNDRED SUPPORT EMAILS. DO NOT INSTALL THIS APP!!

Store Using app Total reviews Average rating

Natures Therapeutics About 2 years 2 3.0

Developer Reply

Hi there, Really sorry to hear about your experience. I know the team have reached out and a working on a solution for you. Thanks, GL.

1 / 5 Share

Oct. 20, 2021

1. does NOT manage partial fulfilments, despite stating otherwise. 2. passes incorrect values to DHL express, resulting in incorrect duty/taxes 3. support is terrible, does not take concerns seriously. advises "we are looking into it"... over a month later "still looking into it" 4. do not use. use a competitor.

Store Using app Total reviews Average rating

ALEMAIS 3 months 3 3.7

1 / 5 Share

March 3, 2020

Support team is not responding & not being helpful when there's technical mistakes on their end. They will just leave you to resolve with Aus Post. Service has not been good recently & is deteriorating when you stay with them for long enough.

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