Starshipit shipping automation
Starshipit shipping automation platform
Rating
4.5
feedback
207
chart
#343
All reviews
Rating Breakdown
Review RSS Feed
Aug. 1, 2024
Tiia has ensured our onboarding experience was seamless and has been very helpful at every step of the way. Starshipit is very quick to respond and have been great with assisting us with all our enquiries. The app has provided everything we needed and we're are happy with all its functions. Shout out again to Tiia! :)
July 25, 2024
Ron is excellent. He assisted me with everything I asked for. I am very happy with how promptly he resolves any problems for me.
July 3, 2024
I would recommend Starshipit for the ease of shipping and the support you receive. Millie has been fantastic and has been very quick to respond to all our enquiries. Starshipit has really helped us streamline our processes.
June 27, 2024
Very easy to use and functions perfectly for multiple locations. Support team were great and quick to respond.
Dec. 18, 2023
Starshipit has saved us sooo much time! It's easy to set up and there's really good support available. Thanks Ron for getting us set up and helping along the way! Highly recommend.
Hi Team Kuwaii, We're so pleased to hear you enjoy using the app and talking to our support team. We'll pass your compliments onto Ron. Thanks for leaving such a glowing review! Best regards, Team Starshipit
Dec. 5, 2023
Easily the best shipping integration software we have used. Super easy to use and customer service back up is first class. Very highly recommended, well done to all at Starshipit
Hi Cashmere Syrups! Thank you so much for your glowing review, we're over the moon. We've passed the feedback onto our support team. Many thanks, Team Starshipit
Nov. 26, 2023
Setting up and using starshipit has been so easy - and i am not confident with technology!! Ron from starshipit has really gone above and beyond to support me and has made the whole process super easy. Highly recommend!
Sept. 17, 2023
Starshipit has saved us so much time, and has significantly reduced delivery errors. Highly recommend!
Appreciate the review team! To hear of the reduced delivery errors is like music to our hears! Thanks again!
Sept. 6, 2023
We have tried and tested sooooo many shipping integrations! What can we say, STARSHIPIT has resolved all of our issues and their support has been fantastic. Highly recommend to anyone that wants to SAVE HOURS AND HOURS OF TIME!!
Thanks for the review! We're sooo happy to hear its saving hours of time for you! Hopefully you'll be able to put that time to good use!
Aug. 1, 2023
So happy I made the switch from Shipstation to Starshipit. It is 100% better in every way. User experience, speed, customer support, set up. It's still early days but so far so good. All 10/10 thank you! I do wish it was a little more synced automatically with Shopify orders in live time with new orders and fulfilment. But it isn't a worry compared to the positives
Thanks so much for your review! We're so glad you've enjoyed working with us and our team! For more synced information with Shopify, you could use our Shopify enhanced integration for real time updates on unfulfilled orders. Reach out to our team on [email protected] for more information.
July 19, 2023
We have started to work with Starshipit only a few weeks ago and it's been an excellent experience so far. The basic features required for our small business are very intuitive and made the Australian Post integration to our store an easy process. The customer service experience has also been outstanding, our dedicated account manager Holly being extremely helpful and supportive from the start. Thanks Team!
Thanks so much for your review and kind words about Holly. We're thrilled you've found it an excellent experience even though you're only a short time in.
June 6, 2023
Moving over to Starshipit has been a very seamless experience. Elyza has been amazing at answering all questions and assisting in creating the smoothest shipping processes for our business.
Thanks for your feedback! Great to hear that the move has been seamless and smooth. We have shared your kind words with Elyza.
March 21, 2023
Moving over to Starshipit has been seamless for our business. Integration with Shopify and our shipping carriers has made getting orders out so much easier. I have found the customer service team to be incredibly helpful, fixing any issues in a timely and easy to explain way.
Thank you so much for posting this feedback, we're happy you are finding the app helpful, we love helping retailers! We're here for you if you ever get stuck :)
March 16, 2023
Starshipit has made our shipping processes so much quicker and easier! We couldn't recommend it enough. We've had no issues with the platform, and the customer service team are quick to respond and super helpful :)
Thanks for taking the time to post feedback! We are glad to hear the team have been helpful and quick to respond :)
Jan. 27, 2023
Amazing app!! Has made order packing so easy. Nikita was so helpful with onboarding and helping us set up the app. She replied so quickly to any questions and made the whole process a breeze!! Absolutely loving it!
Nikita was chuffed to see this lovely feedback, thanks so much for sharing!
Jan. 6, 2023
Such a fantastic app - so easy to navigate and the support team is amazing! My particular support has been incredible from the very beginning - nothing is ever to much! I look forward to learning more about how to maximise the entire app!
Hi There - Thanks so much for you kind words! I've shown the teams and we really appreciate it!
Nov. 28, 2022
I have been loving using Starshipit and so glad I made the decision to sign up. It has saved me so much time with shipping my parcels each day and the service has been outstanding! Thank you.
Thanks so much for your review - We're so glad to hear you've been loving it!
Oct. 28, 2022
Excellent app, we searched and tried other fulfilment apps but found Starshipit to be the best for what we were looking for. Customer support has also been fantastic, in most cases the team were more helpful than our main courier who need a lesson in customer service from the Starshipit team.
Thanks so much for your review - The team were so happy to hear your feedback!