All reviews

Rating Breakdown

  • 5
    82% (166 ratings)
  • 4
    5% (10 ratings)
  • 3
    0% (1 ratings)
  • 2
    3% (7 ratings)
  • 1
    8% (17 ratings)

Reviews with Text

  • 100% (201)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 9, 2024

Enjoying all the features and we are only just getting started with the platform. Will form a big part of our expansion plans into new markets.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 8, 2024

The team at Starshipit have been extremely helpful from day one! No question of mine was left answered and the follow up to any (small) issues I did have was amazing. Millie was my account manager and regularly checked in to make sure everything was going smoothly for me. She jumped on calls and took me through demos, and made a big effort to support me. Thanks team!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

We've had a great experience using the Starshipit app! The features are solid, but what really stands out is their customer support. The team is incredibly helpful and responsive. Whenever we've had a question or issue, they’ve been quick to assist and always provided clear solutions. Their support makes managing shipments so much smoother. Highly recommend for anyone looking for reliable shipping software with top-notch customer service!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the kind feedback! We're glad the features are working well for you, and it's great to hear our support team has been helpful. We appreciate the recommendation!

5 / 5 Share

Sept. 2, 2024

Starshipit has managed to address our many needs when shipping wine, making the experience for us and our customers top-notch. The Starshipit team provided great support throughout the whole process. We highly recommend this app to anyone looking to automate their shipping process!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for sharing your experience! We're glad to hear Starshipit has been helpful for your wine shipments, and that our team was able to support you. Your recommendation means a lot!

5 / 5 Share

Aug. 29, 2024

10/10 experience onboarding with Starshipit. Millie has been incredible at setting me up and I am saving hours that I used to have to manually upload labels into Aus Post. It's been a game changer. Big recommend from me!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2024

I am extremely grateful for the support I received from Millie Whatauira during my onboarding process. Her swift responses and insightful advice have been invaluable, she's helped me to remain calm in my most stressful moments haha. The app itself has been a game-changer, streamlining everything and making the process far smoother than I could have imagined. I highly recommend both starshipit and Millie’s support to anyone starting a new brand. Thank you, Millie!

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2024

Starshipit is absolutely brilliant. It has streamlined our entire shipping process and allowed us to have all of our couriers in one location, clearly showing who is the cheapest/fastest option. The integration side of things was also so easy! We had so many questions and Geoff always had the answer or found out what was needed. Even with the time difference he went out of his way to get back to our many, many emails. Everything is running smoothly and the whole process was so, so simple with Geoff helping us out.

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi team Father Sons, thanks for your kind feedback! Geoff's always striving to provide the best possible support and will be delighted. We look forward to continue working with you!

5 / 5 Share

Aug. 21, 2024

Starshipit has made things super easy and automated - It's a no brainer when it comes to implementing ways in my business to help simplify shipping. My Onboarding Consultant was Millie and she is an absolute legend. Always bubbly, fast responding and knows what she is doing. If you get Millie you have definitely hit gold.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2024

Tiia has ensured our onboarding experience was seamless and has been very helpful at every step of the way. Starshipit is very quick to respond and have been great with assisting us with all our enquiries. The app has provided everything we needed and we're are happy with all its functions. Shout out again to Tiia! :)

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2024

Ron is excellent. He assisted me with everything I asked for. I am very happy with how promptly he resolves any problems for me.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2024

Been using starshipit for 4 years. Seamless no issues at all with Shopify.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 3, 2024

I would recommend Starshipit for the ease of shipping and the support you receive. Millie has been fantastic and has been very quick to respond to all our enquiries. Starshipit has really helped us streamline our processes.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2024

Very easy to use and functions perfectly for multiple locations. Support team were great and quick to respond.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

Starshipit has saved us sooo much time! It's easy to set up and there's really good support available. Thanks Ron for getting us set up and helping along the way! Highly recommend.

Store

Kuwaii

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Team Kuwaii, We're so pleased to hear you enjoy using the app and talking to our support team. We'll pass your compliments onto Ron. Thanks for leaving such a glowing review! Best regards, Team Starshipit

5 / 5 Share

Dec. 5, 2023

Easily the best shipping integration software we have used. Super easy to use and customer service back up is first class. Very highly recommended, well done to all at Starshipit

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Cashmere Syrups! Thank you so much for your glowing review, we're over the moon. We've passed the feedback onto our support team. Many thanks, Team Starshipit

5 / 5 Share

Nov. 26, 2023

Setting up and using starshipit has been so easy - and i am not confident with technology!! Ron from starshipit has really gone above and beyond to support me and has made the whole process super easy. Highly recommend!

Store

Vala

Using app

3 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 8, 2023

The customer service is fantastic, and the app really does do it all

Store

Elshka

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 17, 2023

Starshipit has saved us so much time, and has significantly reduced delivery errors. Highly recommend!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Appreciate the review team! To hear of the reduced delivery errors is like music to our hears! Thanks again!

5 / 5 Share

Sept. 6, 2023

We have tried and tested sooooo many shipping integrations! What can we say, STARSHIPIT has resolved all of our issues and their support has been fantastic. Highly recommend to anyone that wants to SAVE HOURS AND HOURS OF TIME!!

Using app

9 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for the review! We're sooo happy to hear its saving hours of time for you! Hopefully you'll be able to put that time to good use!

5 / 5 Share

Aug. 1, 2023

So happy I made the switch from Shipstation to Starshipit. It is 100% better in every way. User experience, speed, customer support, set up. It's still early days but so far so good. All 10/10 thank you! I do wish it was a little more synced automatically with Shopify orders in live time with new orders and fulfilment. But it isn't a worry compared to the positives

Using app

28 days

Total reviews

9

Average rating

4.9

Developer Reply

Thanks so much for your review! We're so glad you've enjoyed working with us and our team! For more synced information with Shopify, you could use our Shopify enhanced integration for real time updates on unfulfilled orders. Reach out to our team on [email protected] for more information.