All reviews

Rating Breakdown

  • 5
    85% (155 ratings)
  • 4
    6% (11 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (5 ratings)
  • 1
    6% (11 ratings)
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5 / 5 Share

June 3, 2021

StarShipIt is awesome! So easy to use and its integration with Shopify makes it super easy to process orders. Saves us loads time during our shipping process! 5 stars

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2021

the best app on the platform, excellent service and also easy use app It totally changed our logistics in an incredibly positive way. Save hours of work each week by integrating your shipping and tracking with Starshipit

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2021

I use this app to integrate with the Royal Mail and couriers. It is extremely adaptable and saves not only hours or admin time but also massively reducing human error issues. Support has been very helpful and it's provided excellent value for money.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 11, 2021

An app that has saved me so much time and adds transparency freight cost. Fantastic customer service and tech support. Highly recommend!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 4, 2021

We use this app every day. It totally changed our logistics in an incredibly positive way. Save hours of work each week by integrating your shipping and tracking with Starshipit. The app is easy to set up and integrate with your store and the support is always timely and incredibly helpful. Look no further - your label solution is here.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2021

This app is easy to use and the staff is responsive and helpful. So far we are happy with it. It will be perfect if the pricing can be more friendly.

Using app

About 1 month

Total reviews

3

Average rating

4.7

5 / 5 Share

April 7, 2021

Great company to deal with. Scott has been amazing helping us get Starshipit integrated with our Cin7 and Shopify platforms. Starshipit is saving us a huge amount of time with shipping data entry. Highly recommended!

Store

Layer'd

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2021

We chose StarShipIt over other shipping apps for the service and support. Scott in particular was always easy to reach on the phone, follow up queries the same day and even do some of the setup for us. As we run two online stores with 5 different dispatch locations, StarShipIt was the all-in-one solution for our business and we highly recommend

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 15, 2021

The customer service is amazing! They help you resolve all your problems. Very patient and very professional! Super good App! :)

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 28, 2021

This app has totally changed how I fulfil my orders. It took me a while to get the hang of things and get things set up correctly, but once that part is done it is incredibly easy to use. We have hundreds of orders each week, and the app automatically provides tracking numbers to customers & corrects addresses which saves me so many hours. I also always receive brilliant support when looking for answers to my many questions! The only improvement I would suggest is when selecting orders to print, you have to click exactly inside the box next to the order number. If you slightly miss it, it will clear any other orders than you previously selected & you have to start again. If there was a way around this I think it would make the app slightly easier to use.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2021

We have been using the app for about 5 months now and cannot fault it. The initial setup (with the help of the starship it staff ) can be as detailed or simple as you choose. Once set up (depending on your settings), it literally is, one click to print and manifest and just wait for the courier. I have tried other cheaper alternatives but they didn't have the same flexibility. From our perspective, pricing is competitive, if not cheaper, for the service offered. One final mention..the support team are fantastic.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 8, 2020

Thrilled to have found an app that saves me so much time, the integration of Etsy and shopify - plus all the shipping providers I use is fantastic. Amazing customer support and easy to install and learn.

Store

PetHaus

Using app

8 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Nov. 5, 2020

StarShipIt has helped us save so time on shipping orders. What used to take up to an hour only takes a few minutes now. They are super helpful with onboarding and training and they are happy to help with integrating any shipping provider you currently use. The interface is easy to use and there are many options for customizing it to make things even easier for your store. Definitely consider using StarshipIt if you are looking to upgrade the way you process and ship orders.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2020

Starshipit really helped us streamline both our Domestic and International Shipping processes and procedures in-house. Not only did Integrating Starshipit allow us to continue providing seamless customer experience but, importantly, the service helped us create more time in-house for us to focus on those things we do best. Really looking forward to their future integrations with other Shipping providers.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2020

We've really enjoyed using Starshipit. Before we were manually entering customer's shipping details into our courier's system. Now Starshipit automatically integrates our Shopify platform with our couriers, saving us heaps of time. We've also enjoyed the little added features, such as correcting incorrect addresses, a personalised tracking page and sending rules.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2020

I am having a great experience with Startshipit! Simply amazing and impressed by Anthony who's been helping me set up the system. Without his help, I wouldn't have the same experience. Thank you so much, Superstar! :)

Using app

Over 2 years

Total reviews

4

Average rating

4.5

5 / 5 Share

Sept. 9, 2020

We love Star Ship It! Anthony was so helpful with our onboarding. We had 2 online meetings with him as well as numerous support tickets and he was always so quick to help. Every time I have had an inquiry after onboarding the whole support team has been very quick to respond and are always so helpful. The app has saved us so much money and time in postage as well.

Store

KOBOMO

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 31, 2020

Super simple to use on a day-to-day basis. We have rules set up to automatically use 3 couriers and multiple services, the support to set it up was first class and being based in NZ and the UK made it pretty much 24 hour cover. No hesitation in recommending this app.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 20, 2020

Starshipit has been absolutely brilliant for us. We had used a few shipping/fulfilment management services before, but Starshipit is by far the most feature-rich of the lot and is priced very well for the level of functionality you get. The support is brilliant (thanks Anthony) and getting everything set up was super easy and intuitive.

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 17, 2020

This app has made our shipping/label process SO much easier. At the moment we are only using with one shipping company but I know the app can do so much more than what we use it for. I will eventually get around to getting the most out of it. The customer service is so quick and reliable. Worth it! Especially if you are individually putting in addresses/measurements/weights like I was - you don't have to do any of that with this app.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the review! If you'd like to find out more about how to get the most out of Starshipit, we run weekly webinars (two times to choose from) that you're welcome to join - register here >> https://us02web.zoom.us/webinar/register/WN_qoe85b0MTCSW7np0nOuJXA. And if you ever need a hand with anything, just drop us a line at [email protected]. Thanks!