All reviews

Rating Breakdown

  • 5
    82% (160 ratings)
  • 4
    5% (10 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (6 ratings)
  • 1
    10% (19 ratings)

Reviews with Text

  • 100% (195)
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5 / 5 Share

Oct. 13, 2022

Fantastic app with a great team of people behind it! Elyza has been helping us from day one, from navigating the app and answering any questions I may have very swiftly. It's been a pleasure using the app and I highly recommend it to all!

Store

IMBER

Using app

4 months

Total reviews

7

Average rating

5.0

Developer Reply

Thanks you so much for your review. So glad you're a big fan of the team helping you out!

5 / 5 Share

Oct. 11, 2022

Our small business decided to upgrade to starship it approximately 6 months ago - and we are loving it so far! It has simplified so much of what we do in our warehouse when it comes to our online store. And Elyza, our starshipit contact has been amazing! She could not have been more helpful through the process of setting us up, and still today is ready to answer any questions we fire at her. Amazing company to deal with in terms of communication and support! We appreciate you Elyza!

Store

OTTWAY

Using app

5 months

Total reviews

6

Average rating

5.0

Developer Reply

Thanks so much for your review! Elyza will be thrilled to see what you've said here!

5 / 5 Share

July 19, 2022

Great app for customisation and building rules around shipping couriers and cost. Fully developed customer service and online FAQ section

Using app

Over 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thanks so much for your review. We're so glad you enjoy using our platform and our online tools!

5 / 5 Share

June 22, 2022

I've used all of the major shipping integration apps over the last 8 years and Starshipit is the best of the lot. You honestly cannot put a price on having local, responsive customer service (there's nothing like needing to ship a few hundred orders and having radio silence from your shipping partner based overseas!).

Store

Kippins

Using app

10 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for this fantastic review. Our team loved seeing the positive feedback and were so happy we could help you get those orders out the door right away!

5 / 5 Share

April 11, 2022

Incredible customer service! I was having trouble getting a few things set up and within 5 minutes was able to hop on a zoom call with Elyza who ran me through everything! She was so kind, accomodating and helpful! One of the best customer service experiences i've ever had! Don't make you speak to robots or wait on hold for hours! So happy with Starshipit and Elyza in particular!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your feedback! We're so glad Elyza was able to help you out so well! Our team take such pride in our service to customers and this really goes to show what a difference it can make!

5 / 5 Share

Dec. 19, 2021

Starshipit helps us to achieve higher efficiency in your warehouse, very good in system integrations and fantastic customer supports. Ashlee is our account manager and she is very supportive and help us a lot during intinal set up and integrations etc. and daily support is very responsible too.

Store

SRW

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2021

Couldn't be easier to use Starshipit and Shopify together! When I signed up, the customer support team gave me a call to help me set up my account, meaning I couldn't screw anything up. Highly recommend!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 9, 2021

This app has helped us save so much time with our shipping label creation! Would highly recommend this to any business looking to focus on more value adding tasks.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 19, 2021

Just wish I'd of used years ago. Life's so easy now. Makes consumer experience so much more professional. No more satchels!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2021

We were already using another app, but we started exporting and Starshipit has the best international courier integration. We were supported the entire way, were able to actually speak to the technical department every time we had an issue and I can't speak highly enough about how good an experience it was. Do yourself a favour ! use this app!

Using app

2 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Aug. 4, 2021

Scott at Starshipit got straight onto our wants and needs and assisted me setting our account up in no time. We're amazed at the simplicity of the app into our Shopify account. I literally had an order come in the other day, selected the order and printed the shipping label, packaged the item and placed the package in my pick up box. All in all I would say this took 5 mins and most of that time was packaging the sold item. Great plug in and excellent customer service.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

July 30, 2021

We've been with Starshipit for 3 years now and although the cost may seem a bit 'premium', you'll make that back in time saved over some more 'clunky' apps. We're happy with their service and their support staff are very responsive when you need help.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 8, 2021

Great shipping resource, very time efficient and the team has been so helpful with all questions. Alexa & Ashlee have been a great help!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 5, 2021

Having switched to Shopify I am excited to now be using Starshipit to help automate our orders. It has eased our workload tremendously. I didn't find it easy to set up but the support received was brilliant and before I knew it we were off and running. Highly recommend.

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 5, 2021

I'm pretty hopeless when it comes to technical things but starshipit does all the thinking for you. I'm super impressed. Customer support is also very good

Using app

About 1 year

Total reviews

15

Average rating

5.0

5 / 5 Share

June 20, 2021

We have recently changed to a Shopify website, using Starshipit to connect with our couriers. We have had few initial, inevitable hitches as we set up but found the staff to be super helpful and supportive. It is easy to use and navigate and is saving us so much time because of the automation. Thank you Starshipit. - Whittle Waxes team

Using app

3 months

Total reviews

2

Average rating

4.5

5 / 5 Share

June 17, 2021

We've recently moved over to Shopify for our webstore, Fishbowl Inventory for our ERP Program and then chose Starshippit to deal with our couriers. Having this as a package has cut our processing time in half and our customers are getting better tracking information.

Store

Protrek

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2021

I use this app to integrate with the Royal Mail and couriers. It is extremely adaptable and saves not only hours or admin time but also massively reducing human error issues. Support has been very helpful and it's provided excellent value for money.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

May 11, 2021

An app that has saved me so much time and adds transparency freight cost. Fantastic customer service and tech support. Highly recommend!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 4, 2021

We use this app every day. It totally changed our logistics in an incredibly positive way. Save hours of work each week by integrating your shipping and tracking with Starshipit. The app is easy to set up and integrate with your store and the support is always timely and incredibly helpful. Look no further - your label solution is here.

Using app

About 1 year

Total reviews

1

Average rating

5.0