All reviews

Rating Breakdown

  • 5
    86% (179 ratings)
  • 4
    5% (11 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (6 ratings)
  • 1
    5% (11 ratings)
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5 / 5 Share

Sept. 9, 2020

We love Star Ship It! Anthony was so helpful with our onboarding. We had 2 online meetings with him as well as numerous support tickets and he was always so quick to help. Every time I have had an inquiry after onboarding the whole support team has been very quick to respond and are always so helpful. The app has saved us so much money and time in postage as well.

Store

KOBOMO

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 31, 2020

Super simple to use on a day-to-day basis. We have rules set up to automatically use 3 couriers and multiple services, the support to set it up was first class and being based in NZ and the UK made it pretty much 24 hour cover. No hesitation in recommending this app.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 20, 2020

Starshipit has been absolutely brilliant for us. We had used a few shipping/fulfilment management services before, but Starshipit is by far the most feature-rich of the lot and is priced very well for the level of functionality you get. The support is brilliant (thanks Anthony) and getting everything set up was super easy and intuitive.

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 17, 2020

This app has made our shipping/label process SO much easier. At the moment we are only using with one shipping company but I know the app can do so much more than what we use it for. I will eventually get around to getting the most out of it. The customer service is so quick and reliable. Worth it! Especially if you are individually putting in addresses/measurements/weights like I was - you don't have to do any of that with this app.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the review! If you'd like to find out more about how to get the most out of Starshipit, we run weekly webinars (two times to choose from) that you're welcome to join - register here >> https://us02web.zoom.us/webinar/register/WN_qoe85b0MTCSW7np0nOuJXA. And if you ever need a hand with anything, just drop us a line at [email protected]. Thanks!

5 / 5 Share

July 14, 2020

Seems to work well between our Shopify website and Eparcel. There were a few little hiccups at the beginning but they soon helped us tweak it to work the best way for us. Works well to give accurate shipping costs on our website which are taken directly from our Aus Post account, which is what we wanted. Good app!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi PetNetwork, thanks so much for the review. It's great to hear that our team was able to help you make Starshipit work for your needs, and that the app integrates with the other platforms you use seamlessly. If you ever have any questions in the future, please don't hesitate to contact us on [email protected]. Thanks!

5 / 5 Share

June 24, 2020

Amazing app and great great support team. They help you and I am talking about real help. Thank you Neeraja. Without this app life would be hard! It allows us to print labels, real time shipping quotes and it integrates very well with Shopify and Windows. It has many more functions that I don't use yet so the more I look into the app, the more good functionalities I find (such as printing the label for the return!)

Using app

10 months

Total reviews

10

Average rating

5.0

Developer Reply

Hi there - thanks so much for the review! We've passed your feedback onto Neeraja - thank you! We're glad the app is giving you the results you're after. If you ever need support in the future (especially as you look into more functionalities), please don't hesitate to contact us on [email protected]. Thanks!

5 / 5 Share

June 23, 2020

I have used Starshipit for a couple of months now and not only does it make the freight process much smoother but it also saves a lot of time with seamless integration of my online orders. Love it and would highly recommend them if you're sending out packages.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there - thanks so much for the review! We're glad you're getting the most out of Starshipit's benefits. Let us know if you need any assistance in the future at [email protected].

5 / 5 Share

June 18, 2020

After going through a few shipping apps and not finding one that ticked all the boxes we came across star shippit. It is a cut above the rest we love it for pricing, accessibility, customisation and the interface is easy to use and looks good too!

Using app

Over 1 year

Total reviews

4

Average rating

3.8

Developer Reply

Hi there - thanks so much for the awesome review. We're glad you're getting a lot out of Starshipit. If you ever need any support, please don't hesitate to reach out at [email protected]. Thanks!

5 / 5 Share

June 12, 2020

Great integration + Customer service which is the most important. Don't look elsewhere, this is it. Stop searching for alternatives, i'm telling you just message them. You will understand straight away what i'm talking about.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the awesome review - we're glad you're getting a lot out of our software. If you ever have any problems or questions, please don't hesitate to get in touch. Thanks!

5 / 5 Share

June 12, 2020

Took a while to find these guys but glad I did. Literally removed a stack of manual labour. We only work with AU POST and as far as I can tell these guys nail it in terms of integration. Also a very intuitive front end and program that allows customisation and control. Highly recommended for people who'd like a seemless way to automate orders into AU POST.

Using app

21 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for the review - we're glad that Starshipit works for your needs. If you ever need help with something, please drop us a line at [email protected] - we're here to help!

5 / 5 Share

June 11, 2020

Starshipit were great with helping us get on their platform, really great support that responds quickly! The platform itself is really neat, it has the same features as a lot of their competitors at a fraction of the price. They have already saved us hours and we estimate savings in excess of $15,000 in the next 12 months. Highly recommend if you are looking to streamline your shipping/distribution process.

Using app

25 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Eat Your Water - thanks so much for the rave review. That's a phenomenal amount of money to save! If you ever need any further support, please don't hesitate to get in touch with our team at [email protected]. Thanks!

5 / 5 Share

June 11, 2020

Amazing app! Takes a little bit of time to set up, but once you have taken the time to do this, it saves so much time! Seamless interface and very easy to use. Scott has also been incredibly helpful and answered all my questions immediately!

Using app

8 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for the awesome review - we've passed your comments onto Scott too. We're really happy that our app is saving you so much time. If you ever have any more questions or problems, please don't hesitate to get in touch again - [email protected]. Thanks!

5 / 5 Share

June 9, 2020

Very impressed with this app and the service provided. By a substantial margin the fastest (least mouse clicks needed) way to book in the courier, fulfill item and print labels. Very thankful to have found this product.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! It's awesome to hear that our software is helping you to get orders out your doors faster and more efficiently. Let us know if you have any questions or problems in the future - [email protected]. Thanks!

5 / 5 Share

June 9, 2020

Amazing! I don't think I could go back. The amount of time and effort I have saved, this a lone has decreased the bottom line even with a very affordable membership. This app is a must have! Support has been great.

Using app

Over 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Hi Total Man Shop - thanks for the feedback! Let us know if you need any more help - [email protected]. Thanks!

5 / 5 Share

June 9, 2020

Have found StarShipIT very straightforward to use. The integration with Shopify has streamlined our process which has helped us manage a significant uplift in orders.

Using app

About 2 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi there - glad to hear that you're enjoying the Starshipit app so far. Thanks for the feedback! Please let us know if you have any questions or problems on [email protected] - we'd love to help out. Thanks!

5 / 5 Share

May 27, 2020

Super helpful app, been using for a while and it does give a lot support. I will definite give a 5 star recommendation.

Store

Xvape

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review Xvape! We're glad we've been able to help your fulfilment. Let us know if you ever have any problems or questions at [email protected]. Thanks!

5 / 5 Share

May 10, 2020

Urban Plant Growers uses StarShipIT as the hub for all of our outwards logistics. It was really easy to set up and the team was incredibly helpful with any questions that I had! The rules that you can add in make it easy to choose courier and select the ones with the best rates for each type of package - saving us time and money. Would highly recommend.

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi Urban Plant Growers - thanks for the glowing feedback, we appreciate it. We're glad to hear that the app is making your fulfilment processes faster and easier - and that it's saving you money in the process! If you ever have any problems or questions, please don't hesitate to let us know at [email protected]. Thanks!

5 / 5 Share

April 10, 2020

This app is amazing! It does what it's suppose to, and makes fulfilment very easy. Also comes with exceptional customer support! Highly recommend.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there - thanks so much for the feedback. We're really glad our product is helping to improve your fulfilment processes. If you do have any problems or questions in the future, please don't hesitate to drop our support team an email at [email protected]. Thanks!

5 / 5 Share

March 3, 2020

I searched high and low in looking for a solution for setting up shipping in our store. I wanted the process to be easy and use my standard shipping accounts such as Sendle, Toll, DHL and Australia Post. The support I received from the Starshipit team was nothing short of outstanding, and I was not expecting that. It's easy to use and worth the monthly subscription.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the awesome feedback - we're glad you're getting a lot of value out of our app. I've passed your comments onto our support team. If you ever have any questions, please don't hesitate to contact them again at [email protected]. Have a great day!

5 / 5 Share

March 2, 2020

Biggest time saver ever. Has saved me hours of work daily. My only regret is not implementing this app sooner. The customer service and set up help you receive is also 5 star. Couldn't be happier. Thank you to Anthony for all your help during the set up phase.

Using app

About 3 years

Total reviews

5

Average rating

4.6

Developer Reply

Hi there - thanks so much for the positive feedback. We're really glad you're getting a lot of value out of our app and saving lots of time every day. I've passed your feedback onto Anthony and the rest of our support team. All the best!