All reviews

Rating Breakdown

  • 5
    86% (179 ratings)
  • 4
    5% (11 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (6 ratings)
  • 1
    5% (11 ratings)
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5 / 5 Share

March 15, 2017

Great app and very responsive team behind it - constantly working to improve their product and add new features too

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2017

Fantastic App. Works great & fantastic support.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2017

Easiest system to install and use! A few clicks of a button and we were good to go!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2017

Great app love it! It saves us hours per day. The support has been extra helpful to get us all up and running in on time!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2017

We highly recommend the Shipit team who offer an amazing product and continue to raise the bar. Our staff particularly value the ability to access chat support while serving if there are minor issues to resolve, and if more technical issues occur you will speak with real people who can offer you real support. Things aren't always smooth sailing in business and it is a huge asset to have good people on your team that can talk through things at your level and stand with you when things are tricky. Star Shipit has been a great solution for us and will make complex shipping logistics feel simple.

Using app

Over 3 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 6, 2017

Great app highly recommended, the StarShipIT support team are always helpful. This app has helped us organise our shipping workflow saving us a lot of valuable time. Not sure why it took us so long to implement Starshipit!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2017

Could not recommend this app enough! It saves countless hours with e-parcel and integrates perfectly with a bit of help from the very supportive team!

Using app

About 7 years

Total reviews

7

Average rating

3.7

5 / 5 Share

Feb. 5, 2017

excellent customer service lovely staff

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2016

StarShipIT has added so much efficiency to our business I don't know how we operated without it for so long. The on boarding support and integration was next level and follow up support when need was fast and efficient. Adding StarShipIT to our business has cut down our man hours shipping process by half. Would highly recommend!!!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2016

This product has saved us time and money and has increased accuracy of all of our domestic shipping.

Store

Fermoy

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2016

Works well for us :) Support has been great to fix up any issues that we ran across (unmanifested items) - usually get back to us within 24-48 hours!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 29, 2016

Great app, Keeps a simple process/workflow simple. The app works brilliantly doing everything you want it to do with a logical workflow, but the best thing is the customer service. A standout in this regard. Currently we use Aus Post eParcel, and it integrates perfectly. We are about to add DHL International and they have been excellent. No negative aspects (hence this review!).

Using app

About 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 2, 2016

We've been using ShipIT for nearly 2 years now and it would have been impossible for our business to have grown the way it has without it. We integrate with AusPost, DHL eCommerce and DHL Express and on a busy day can pick, pack and dispatch 1000 orders without a problem. Imagine doing that by hand! ShipIT works seamlessly with Shopify and the issues we've had are too few to mention and have always been resolved quickly by the support team. Highly recommended.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 18, 2016

Fantastic service from a great team. They totally automated our warehouse process using their very easy to use Ship It app. They've saved us not only time but more importantly improved our customer services to our web customers.

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2016

Best APP ever!! Works so smooth customer service is A++++ these guys have made it so easy to work with my orders and DHL

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2016

This is by the far the most used application. Has made shipping so much easier. Thanks guys.

Store

Otaa

Using app

8 months

Total reviews

15

Average rating

5.0

5 / 5 Share

March 17, 2016

Great app and service!! Would certainly recommend. Does everything I need; 1. automoratially makes courier labels from order information in Shopify 2. automatically updates customers with their tracking numbers 3. service is amazing Well don't on an awesome app - saves us so much time and consequently money - and well who doesn't love that!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 27, 2014

At blueseventy we like speed and accuracy! We like to swim faster in the water and to provide a great service to our customers. We recently updated the web based platform (nz) and in doing so had loads of options for different apps to assist with our mission.... StarShipIt has proved itself in a very short period of time. Customers are sent the link to the shipment so they are informed and notified - cutting down dramatically on time consuming calls to the office and lowering the frustration level of the fine athletes who want to be out there training. We are able to integrate the freight , track directly , have as many updates as we want and pounce on a customs delay quickly. And of course have the reporting for audit etc. The set up team are professional and very helpful in every step of the process; it was completed in a short period of time and all parties were informed across the board. Great service to our customer is the ideal and StarShipIt have made this possible.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2014

Awesome app - highly recommend. Great support. StarshipIT really takes the hassle out of manually doing consignment notes + courier labels etc. Also sends customer emails automatically with shipping information so they can follow progress.

Using app

--

Total reviews

2

Average rating

5.0