All reviews

Rating Breakdown

  • 5
    83% (362 ratings)
  • 4
    11% (48 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (3 ratings)
  • 1
    4% (18 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 19, 2024

Very friendly Support team, thank you.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2024

Great support

Using app

Over 3 years

Total reviews

3

Average rating

4.0

4 / 5 Share

June 5, 2024

Using app

About 2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

June 1, 2024

Nitesh is very helpful! They truly guide me on how to do it perfectly. Their response is fast! We are absolutely satisfied :) Thanks Nitesh!

Using app

Over 7 years

Total reviews

17

Average rating

4.9

5 / 5 Share

May 31, 2024

Great app and support! Highly recommend

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2024

great support, easy set up!

Store

Haand

Using app

About 1 month

Total reviews

4

Average rating

5.0

4 / 5 Share

April 18, 2024

It was a challenge to set up alone bt I reached out and used the onboarding service with help for my rep Eldin Pribisic and was able to get back on track in minutes. As for the app, I would love a few more design elements to help with the look and feel but it has all the functions we required to get up and running

Store

CurlMix

Using app

8 months

Total reviews

3

Average rating

3.3

5 / 5 Share

March 20, 2024

I reached out to Shop Circle with theme integration issues & within hours Eldin helped me get my map working on mobile & advised on some color customizations as well. I would definitely recommend as it is tough finding responsive and collaborative partners! Thanks guys.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2024

This is by far the best looking map I have found and I've looked at a LOT. Also, it was important to me to be able to do a spreadsheet upload to easily update the retailers that carry our product. This map app checks all the boxes.

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

Haris is helpful

Store

RADIUS

Using app

Almost 9 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

Fixed my issue within 5 minutes through chat.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

Hulk Apps / Store Locator Map is the best app on Shopify to have your retailers listed on your store. The support team helped me make it look cosmetically to my preferences as well. Highly recommend!

Using app

About 1 month

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 10, 2024

I've had nothing but issues with this app. I've used it on different stores and it's just one issue after another. First I wasn't able to get an export of my store list and I had to contact support multiple times over a week before they just ended up emailing me the list. The problem wasn't fixed for another month or so after that so anytime I needed an export of my store list I would have to contact support. On the second store I couldn't even get it set up because the app broke when trying to validate my API key. The support team then proceeded to tell me I had a problem with my API key, the same key that I am using on the first store which works perfectly fine. I am tired of the constant back and forth with support and will be looking for other options.

Using app

About 2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 13, 2023

Smiljan was a wonderful help. She was so patient with me and assisted above and beyond.

Using app

3 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Oct. 8, 2023

Puts pins for our store locations in completely wrong places on the map of New York City, sometimes in the middle of a park lol, and even in the wrong borough. I've wasted countless hours of my own time and patiently waited weeks on their support, pretending they would fix the issue. After all these weeks, the app does not perform its most basic function of putting accurate locations on a map. A refund promised for last month was not issued. I wish I hadn't wasted my time & money trying to salvage this app and cancelled sooner. My new store locator app was easy to set up, works properly, costs less, and comes with great support.

Using app

Almost 3 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 21, 2023

Excellent store locator app! It's easy to install and setup. Perhaps more importantly, the support team is quick to respond and helped me dial in a cosmetic issue right away.

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 28, 2023

Just added this app to our store and it works great and had some minor formatting issues on the page, which the customer support person, Jeff from Shop Circle, helped with. He was patient and very helpful!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

April 6, 2023

Great functionality and customer service is prompt and extremely helpful. I recommend giving this app a try.

Using app

About 6 years

Total reviews

1

Average rating

5.0

4 / 5 Share

March 23, 2023

Support was a little slow after reaching out a few times but when they did reply their support was very helpful. App works great but just takes a bit to get it going.

Using app

Almost 4 years

Total reviews

2

Average rating

4.5

1 / 5 Share

March 14, 2023

App is extremely complicated and difficult to use. We just wanted something to display a map on our homepage so people could see our location. This app makes a whole new page on your website and really does not make sense for single location retail stores. But If you have 20+ stores maybe this is something that could work for you

Using app

21 minutes

Total reviews

2

Average rating

1.0

Developer Reply

Thanks for sharing your feedback. We tried reaching out but have not heard back from you. While we understand that our app may not be exactly what you personally were looking for, this doesn't feel like a good reason to submit a 1-star review. You're correct, this app works well for merchants with many stores. There are many free options for single-store merchants. Please consider removing this review.