SC Store Locator & Google Maps

When I say that this is the BEST customer support EVER, I mean it! They were SOOOOO helpful and very knowledgeable. I had a million questions but they answered each one in a timely fashion. I definitely recommend their products 1000%!

The app just did not work. It was pretty. But didn't work. When a customer would visit the page, the map wouldn't load. If they hit refresh it was fine, but none of our customers knew to do that. I tried getting support from Bold, but it was quite possibly the worst experience I've had with a support team. Every day I'd get one email from them, asking to clarify what browser I was using when encountering the error. So I'd answer that the error was on all browsers. The next day Alexa would write back and ask me which version of the browser. So I told her it was every browser we could find, and the newest versions of each. The next day it was another email from her asking what operating system I was using. It was terrible, almost as if she was dragging it out so that we'd use the entirety of the trial period and we'd be charged. I've since found a free store locator app that, although it doesn't look quite as pretty, actually works. Did I mention it was free???

Bold's Store Locator works great for us! We had a couple of questions and Alexa was able to help us out immediately. A great experience, thank you!

Great app for store locator. Chat with Guri from the support team and he helped me solve some customization issues for the header display. Thanks.

We have been very happy with this app so far. We are using it for 2 of our websites. I had two minor issues while setting things up so I contacted support and they were very quick getting back to me and helping me figure out how to resolve the issue. Shout out to Henrique and Alexa for their wonderful customer service!

Not sure where all the good reviews come from? Some major flaws: 1 - doesn't work when searching on postcode in Australia, works on suburb name only 2- no "reset" or "clear" results button. So you can never go back to seeing the entire map/list again?? 3 - no way to sort how items are displayed in the list? Seems to be a random order. Can't find any info in help on this either. 4 - mobile view issue - when viewing on a mobile and a user taps on a location on the map to see the details of the store, the "Map" and "Satellite" buttons overlap the name of the store and half of the address too, making it kind of useless. 5 - support was pretty bad, and after a few requests that were met with out of the textbook, completely unhelpful suggestions, they stopped answering. Wouldn't recommend.

The Bold Store locator is fantastic. It has all the features we were looking for in a store locator. Support has been able to quickly resolve any problems we've experienced in implementing the locator.

Definitely does what we need it to. Was easy to integrate and is easy to update. Thanks Bold!

Great App!!!!! The store locator is very user friendly. No Complaints!

I ended up switching to Bold's Mapply App so I could embed the store locator into another page, but it works flawlessly and their support team was very responsive. Great work!

There is an issue with no scroll in the detail view on mobile, thus the 3 stars. Does anybody have a fix? UPDATE: Bold customer service did several tweaks to the app and it's working PERFECT now. Thanks so much Bold!

the app is great. BOLD guys help you very fast when you have a problem!

Alexa fixed everything that I asked for and made great improvements along the way. More than helpful, responsive, and she just handled business. Perfect.

While we haven't launched our new Shopify store with the Store Locator app just yet, I can't express how excited I am about how awesome the features are and how easy it is to use. Uploading our retailers was a breeze! And we've never been able to filter our retailers before, we're sure our customers are going to love it! I can't wait until we launch the new website with Store Locator so we can see where customers are searching for us - this will be EXTREMELY useful in our search for new markets and retailers to carry our line. Thank you for such a great app!!

Great app and easy to use! Took me minutes to set up. I need to edit the padding so I emailed Bold last night and it was fixed by the time I got into work! Great service!

App has worked very well thus far. Quick and responsive customer support chat. Julian was a great help! Thank you team!

Awesome app and responsive support but the map couldn't show drop pins of all stores on page load when your store # exceeds 300.

WE are actually using several apps from BOLD. Ever since the first the app installation we found out just how professional and helpful the team is. There is never any issues with support or questions you may have and the team is at hand to help you set everything up so you can get the max out of the app. All the apps we are using help in their own little way to make our life a lot easier and boost sales with a reduced workload! Thank you and looking forward to any future apps you might launch :)

Easy to add stores. Like being able to add custom fields.

Tamer has helped support me on a few different questions I've had regarding functionality of the Store Locator app, and has been a great help every time. He's been super responsive and has always helped resolve my issue - also a really nice guy! Thanks Tamer!