All reviews

Rating Breakdown

  • 5
    79% (191 ratings)
  • 4
    13% (32 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    7% (16 ratings)

Reviews with Text

  • 98% (238)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 11, 2018

Great app for store locator. Chat with Guri from the support team and he helped me solve some customization issues for the header display. Thanks.

Using app

About 2 hours

Total reviews

10

Average rating

4.7

5 / 5 Share

June 13, 2018

Awesome app that works perfectly. Absolutely love it!

Using app

6 months

Total reviews

37

Average rating

5.0

5 / 5 Share

May 24, 2018

We have been very happy with this app so far. We are using it for 2 of our websites. I had two minor issues while setting things up so I contacted support and they were very quick getting back to me and helping me figure out how to resolve the issue. Shout out to Henrique and Alexa for their wonderful customer service!

Using app

8 days

Total reviews

1

Average rating

5.0

1 / 5 Share

May 24, 2018

Not sure where all the good reviews come from? Some major flaws: 1 - doesn't work when searching on postcode in Australia, works on suburb name only 2- no "reset" or "clear" results button. So you can never go back to seeing the entire map/list again?? 3 - no way to sort how items are displayed in the list? Seems to be a random order. Can't find any info in help on this either. 4 - mobile view issue - when viewing on a mobile and a user taps on a location on the map to see the details of the store, the "Map" and "Satellite" buttons overlap the name of the store and half of the address too, making it kind of useless. 5 - support was pretty bad, and after a few requests that were met with out of the textbook, completely unhelpful suggestions, they stopped answering. Wouldn't recommend.

Using app

8 days

Total reviews

1

Average rating

1.0

5 / 5 Share

May 23, 2018

The Bold Store locator is fantastic. It has all the features we were looking for in a store locator. Support has been able to quickly resolve any problems we've experienced in implementing the locator.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 19, 2018

Definitely does what we need it to. Was easy to integrate and is easy to update. Thanks Bold!

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 6, 2018

Great App!!!!! The store locator is very user friendly. No Complaints!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2018

I ended up switching to Bold's Mapply App so I could embed the store locator into another page, but it works flawlessly and their support team was very responsive. Great work!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 28, 2017

There is an issue with no scroll in the detail view on mobile, thus the 3 stars. Does anybody have a fix? UPDATE: Bold customer service did several tweaks to the app and it's working PERFECT now. Thanks so much Bold!

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 6, 2017

the app is great. BOLD guys help you very fast when you have a problem!

Using app

13 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 1, 2017

I have been testing this app today. We have in excess of 500 stores to locate. We uploaded them as a bulk upload and upon testing have found out that... 1. A lot of stores have not been marked in the correct location on the map - some are 50km out! Not even near. 2. Some haven't even been added to the map and there is nothing to warn you of this (you have to manually go through and check each one). 3. When you search for a postcode it searches the pins on the map rather than the postcode you have entered in the back end. Therefore if the pin has been located in the incorrect place it won't show up in the results. 4. When I do go in to edit the map location it deletes the address information so I will now have to go through and add this back in as I didn't realise this was happening when I was working on it today. This app might be suitable if you have less than 50 stores but for more than this it is a pain to set up. The changes I have listed above will take in excess of 40 hours to correct. I have contacted support and they have confirmed this is the case.

Using app

4 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 8, 2017

Alexa fixed everything that I asked for and made great improvements along the way. More than helpful, responsive, and she just handled business. Perfect.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2017

While we haven't launched our new Shopify store with the Store Locator app just yet, I can't express how excited I am about how awesome the features are and how easy it is to use. Uploading our retailers was a breeze! And we've never been able to filter our retailers before, we're sure our customers are going to love it! I can't wait until we launch the new website with Store Locator so we can see where customers are searching for us - this will be EXTREMELY useful in our search for new markets and retailers to carry our line. Thank you for such a great app!!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 19, 2017

Great app and easy to use! Took me minutes to set up. I need to edit the padding so I emailed Bold last night and it was fixed by the time I got into work! Great service!

Store

Pinrose

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 11, 2017

App has worked very well thus far. Quick and responsive customer support chat. Julian was a great help! Thank you team!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2017

Awesome app and responsive support but the map couldn't show drop pins of all stores on page load when your store # exceeds 300.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 4, 2017

WE are actually using several apps from BOLD. Ever since the first the app installation we found out just how professional and helpful the team is. There is never any issues with support or questions you may have and the team is at hand to help you set everything up so you can get the max out of the app. All the apps we are using help in their own little way to make our life a lot easier and boost sales with a reduced workload! Thank you and looking forward to any future apps you might launch :)

Using app

13 days

Total reviews

10

Average rating

3.8

5 / 5 Share

May 15, 2017

Easy to add stores. Like being able to add custom fields.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

Tamer has helped support me on a few different questions I've had regarding functionality of the Store Locator app, and has been a great help every time. He's been super responsive and has always helped resolve my issue - also a really nice guy! Thanks Tamer!

Using app

Over 9 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2017

I gotta say, this thing is slick. Really easy to install, really easy to input stores, really easy to customize colors and text, and it looks great. A+++

Using app

5 days

Total reviews

4

Average rating

4.3