All reviews

Rating Breakdown

  • 5
    84% (378 ratings)
  • 4
    11% (49 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (3 ratings)
  • 1
    4% (18 ratings)
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5 / 5 Share

Nov. 19, 2018

Th eStore Locator app is exactly what our customers need to find local stores that carry our products. Support is excellent. Thank you, Alexa!

Using app

Over 4 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 31, 2018

I was having issues with my store locator app and I called customer service in which Scott Saedal assisted me. I hope I spelled that right. He was very customer service friendly and helped me through the process to get everything straightened out. Thanks to our neighbors in Canada we really appreciate you guys.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2018

This app is amazing and is so worth it and their customer service is beyond exceptional... Thank You sooooo much Nir for the help you are the best !!! xoxo

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 16, 2018

We really like this app, it's a great add-on to our site. Our customers can now find the stores that carry our products more easily!

Using app

12 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Sept. 24, 2018

This app helps my company show where stores that sell our products are located all over the world! Also got superb help from Rose when I was experiencing problems - thanks!

Store

Nuu-Muu

Using app

Almost 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 10, 2018

When I say that this is the BEST customer support EVER, I mean it! They were SOOOOO helpful and very knowledgeable. I had a million questions but they answered each one in a timely fashion. I definitely recommend their products 1000%!

Using app

About 2 years

Total reviews

3

Average rating

3.0

1 / 5 Share

Aug. 29, 2018

The app just did not work. It was pretty. But didn't work. When a customer would visit the page, the map wouldn't load. If they hit refresh it was fine, but none of our customers knew to do that. I tried getting support from Bold, but it was quite possibly the worst experience I've had with a support team. Every day I'd get one email from them, asking to clarify what browser I was using when encountering the error. So I'd answer that the error was on all browsers. The next day Alexa would write back and ask me which version of the browser. So I told her it was every browser we could find, and the newest versions of each. The next day it was another email from her asking what operating system I was using. It was terrible, almost as if she was dragging it out so that we'd use the entirety of the trial period and we'd be charged. I've since found a free store locator app that, although it doesn't look quite as pretty, actually works. Did I mention it was free???

Using app

15 days

Total reviews

2

Average rating

1.0

5 / 5 Share

July 24, 2018

Bold's Store Locator works great for us! We had a couple of questions and Alexa was able to help us out immediately. A great experience, thank you!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2018

Great app for store locator. Chat with Guri from the support team and he helped me solve some customization issues for the header display. Thanks.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 3, 2018

Love this beautiful APP. We had it up, took it down and reactivated 3 months later. BOLD's awesome people helped us get everything running as it was initially. GREAT customer service - thank you Pratibha for your additional support, you were helpful and fun!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2018

Awesome app that works perfectly. Absolutely love it!

Using app

Over 1 year

Total reviews

37

Average rating

5.0

5 / 5 Share

June 13, 2018

Very user friendly! No issues!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2018

The app works very well. It is a simple to use solution. Guri was a great help with a small layout issue I had. Spent the time to try out different options to get me the results I was looking for.

Store

Igous

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2018

We have been very happy with this app so far. We are using it for 2 of our websites. I had two minor issues while setting things up so I contacted support and they were very quick getting back to me and helping me figure out how to resolve the issue. Shout out to Henrique and Alexa for their wonderful customer service!

Using app

6 months

Total reviews

1

Average rating

5.0

1 / 5 Share

May 24, 2018

Not sure where all the good reviews come from? Some major flaws: 1 - doesn't work when searching on postcode in Australia, works on suburb name only 2- no "reset" or "clear" results button. So you can never go back to seeing the entire map/list again?? 3 - no way to sort how items are displayed in the list? Seems to be a random order. Can't find any info in help on this either. 4 - mobile view issue - when viewing on a mobile and a user taps on a location on the map to see the details of the store, the "Map" and "Satellite" buttons overlap the name of the store and half of the address too, making it kind of useless. 5 - support was pretty bad, and after a few requests that were met with out of the textbook, completely unhelpful suggestions, they stopped answering. Wouldn't recommend.

Using app

About 4 years

Total reviews

1

Average rating

1.0

5 / 5 Share

May 23, 2018

The Bold Store locator is fantastic. It has all the features we were looking for in a store locator. Support has been able to quickly resolve any problems we've experienced in implementing the locator.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 10, 2018

Henrique was quick to answer my emails and fix my problem. Will be using this app to track all my stores

Store

Lumagro

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

April 19, 2018

Definitely does what we need it to. Was easy to integrate and is easy to update. Thanks Bold!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 6, 2018

Great App!!!!! The store locator is very user friendly. No Complaints!

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2018

Absolutely LOVE this app! It is super easy to use, and it has allowed us to show the locations that carry our products. Would recommend to everyone!

Using app

Over 1 year

Total reviews

4

Average rating

5.0