SC Store Locator Map
Store locator map with geolocation and real-time directions.
Rating
4.7
feedback
446
chart
#963
All reviews
Rating Breakdown
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Aug. 29, 2018
The app just did not work. It was pretty. But didn't work. When a customer would visit the page, the map wouldn't load. If they hit refresh it was fine, but none of our customers knew to do that. I tried getting support from Bold, but it was quite possibly the worst experience I've had with a support team. Every day I'd get one email from them, asking to clarify what browser I was using when encountering the error. So I'd answer that the error was on all browsers. The next day Alexa would write back and ask me which version of the browser. So I told her it was every browser we could find, and the newest versions of each. The next day it was another email from her asking what operating system I was using. It was terrible, almost as if she was dragging it out so that we'd use the entirety of the trial period and we'd be charged. I've since found a free store locator app that, although it doesn't look quite as pretty, actually works. Did I mention it was free???
July 24, 2018
Bold's Store Locator works great for us! We had a couple of questions and Alexa was able to help us out immediately. A great experience, thank you!
July 11, 2018
Great app for store locator. Chat with Guri from the support team and he helped me solve some customization issues for the header display. Thanks.
July 3, 2018
Love this beautiful APP. We had it up, took it down and reactivated 3 months later. BOLD's awesome people helped us get everything running as it was initially. GREAT customer service - thank you Pratibha for your additional support, you were helpful and fun!
June 7, 2018
The app works very well. It is a simple to use solution. Guri was a great help with a small layout issue I had. Spent the time to try out different options to get me the results I was looking for.
May 24, 2018
We have been very happy with this app so far. We are using it for 2 of our websites. I had two minor issues while setting things up so I contacted support and they were very quick getting back to me and helping me figure out how to resolve the issue. Shout out to Henrique and Alexa for their wonderful customer service!
May 24, 2018
Not sure where all the good reviews come from? Some major flaws: 1 - doesn't work when searching on postcode in Australia, works on suburb name only 2- no "reset" or "clear" results button. So you can never go back to seeing the entire map/list again?? 3 - no way to sort how items are displayed in the list? Seems to be a random order. Can't find any info in help on this either. 4 - mobile view issue - when viewing on a mobile and a user taps on a location on the map to see the details of the store, the "Map" and "Satellite" buttons overlap the name of the store and half of the address too, making it kind of useless. 5 - support was pretty bad, and after a few requests that were met with out of the textbook, completely unhelpful suggestions, they stopped answering. Wouldn't recommend.
May 23, 2018
The Bold Store locator is fantastic. It has all the features we were looking for in a store locator. Support has been able to quickly resolve any problems we've experienced in implementing the locator.
May 10, 2018
Henrique was quick to answer my emails and fix my problem. Will be using this app to track all my stores
April 19, 2018
Definitely does what we need it to. Was easy to integrate and is easy to update. Thanks Bold!
March 15, 2018
Absolutely LOVE this app! It is super easy to use, and it has allowed us to show the locations that carry our products. Would recommend to everyone!
Jan. 31, 2018
I ended up switching to Bold's Mapply App so I could embed the store locator into another page, but it works flawlessly and their support team was very responsive. Great work!
Dec. 28, 2017
There is an issue with no scroll in the detail view on mobile, thus the 3 stars. Does anybody have a fix? UPDATE: Bold customer service did several tweaks to the app and it's working PERFECT now. Thanks so much Bold!
Dec. 18, 2017
Great app - Bold apps are always superior in every way! -Derek CEO ZuesJuice http://www.zeusjuiceonline.com
Dec. 1, 2017
I have been testing this app today. We have in excess of 500 stores to locate. We uploaded them as a bulk upload and upon testing have found out that... 1. A lot of stores have not been marked in the correct location on the map - some are 50km out! Not even near. 2. Some haven't even been added to the map and there is nothing to warn you of this (you have to manually go through and check each one). 3. When you search for a postcode it searches the pins on the map rather than the postcode you have entered in the back end. Therefore if the pin has been located in the incorrect place it won't show up in the results. 4. When I do go in to edit the map location it deletes the address information so I will now have to go through and add this back in as I didn't realise this was happening when I was working on it today. This app might be suitable if you have less than 50 stores but for more than this it is a pain to set up. The changes I have listed above will take in excess of 40 hours to correct. I have contacted support and they have confirmed this is the case.