SC Store Locator Map
Store locator map with geolocation and real-time directions.
Rating
4.7
feedback
452
chart
#955
All reviews
Rating Breakdown
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Oct. 7, 2019
Functionality of this app is good! Everything is simple to set up and the FAQ section is very helpful and very intuitive. The only thing this app is missing is different layouts, the style looks a little outdated in my opinion. A full width map with a store finder overlay as an option or other customization options would make this app 5/5.
Hi there! Thank so much for the review and the feedback about the app's style; we'll definitely be sure to pass that along to our developers so they can look into this. Sorry that we weren't able to get things customized in a way that met your store's needs! Hopefully we can get this changed in the future.
Sept. 30, 2019
Nir was super helpful when I was having issues with one of our shopify stores. Explained everything and troubleshot with me.
It's great to hear that Nir was able to sort out the issues you were having with your Shopify stores! Thanks so much for leaving us this review; we're really glad to hear that he was able to get everything properly working for you. :-)
Sept. 27, 2019
The bulk upload did not work for me but I was able to get a response and the outcome I wanted with the help of Rony in Customer Service within 24 hrs.
Hi there! We're so sorry to hear that the bulk upload didn't work properly for you, but it's great to see that Rony was able to sort it out for you so you could get those same results. Please let us know if you need anything else; we'd be more than happy to help again! Your products look amazing, by the way, and I love your recipes page. :-)
Sept. 26, 2019
We've been using the locator app for about a year and is easy to navigate. On a couple of occasions we needed support we were taken care of quickly and fixed the challenges with no disruption. Thanks Rahul!
Thanks so much for the review! We love hearing that you've been using our app for the past year, and are enjoying it. Sorry to hear about the issues you've run into, but we're so glad to hear that our team of experts has been able to get everything sorted for you. Your line of hair products look so amazing!
Sept. 6, 2019
First poor experience with a Bold app, but unfortunately their Store Locator is barely usable at the moment until their engineers fix an issue with the newly updated stores showing up as a Non-geolocating store instead of showing the location. So Merchant (you and I) has to manually go in and set each location (their support team's own words). Which I can't realistically do for over 500 stores. According to them, they are working on this bug and will update as soon as they can. For the time being I uninstalled and went with another app.
Aug. 15, 2019
Not happy with the app. The first time we tried to update our Dealer list, I re-imported our list of dealers and they didn't sync up with their geo-locator which caused them all to not display on the map when an address was searched. I had to manually enter in over 100 addresses to get it working again. About a month later I tried doing another update and the same thing happened. I was told their developers were working on the issue and waited over a week for our addresses to show-up on our dealer locator again . After a week and still no results we decided to switch apps. We couldn't wait any longer and it almost caused us to lose multiple dealers.
Hello there. We're so sorry you have been experiencing this issue - our developers have been working to craft a solution for this as some of our other merchants were also experiencing the same issue, however we don't have any sort of timeframe on when it can be expected which is certainly frustrating for not only you guys, but also us, as we want our apps to work exactly how they should for all of our merchants. We completely understand that you need to do what's best for your business and switch to a different app. We're so sorry we couldn't get the issue resolved for you in a timely manner, which is what we always strive for. We hope to be able to update you in the near future with the fix, and would be happy to compensate you for the loss of proper functionality. Please let us know if there's anything more we can do for you in the meantime - our specialist Rony has reached out to you, and would be more than happy to discuss everything in detail over the phone. All the best with your business, and take care.
May 17, 2019
It's a nice app - doing a great job. Very easy to implement and makes a clean proffesional impression on the customer.
Hi there! Thank you for the review. We're here in case you have any questions or if you need any guidance. Happy to hear our Store Locator App is able to help with incoming traffic through your online store!
April 29, 2019
Love the app! Jonnathan in support was very helpful in making it work seamlessly! Now our customers can find all our locations very easily.
Hi again! Glad to hear that Jonnathan was able to assist. If there is anything else we can help out with please feel free to reach out to us again! Thanks for taking the time to leave us a review!
April 24, 2019
This app works perfectly with our website. We tried out several store locator apps before settling on this one because of the easy set-up and smooth functionality. We're using the premium version for 3 stores, and have no problems with it at all. We really appreciate the fast customer service too. Many thanks to MC for matching the app to our theme.
Hello! Thank you for the kind words. We're proud of our Store Locator app, and so happy to hear it's working well for your 3 stores! We'll be sure to pass along the kudos to our Store Locator guru, MC. :-)
April 24, 2019
Very happy with the app. Works perfectly with all the functions I need, and no glitches at all. Shoutout to the wonderful customer service too - especially MC, who helped tweak the app to match it with the rest of the website very quickly.
Hello there! Thanks so much for the kind review, and best of luck with Store Locator! Let us know if there is anything more we can help with in the future. :-)
March 18, 2019
We just added the app last week. The set up process was straight forward and took only around 15 minutes. One highlight to mention is the amazing customer service. Bold Commerce made the app to exactly fit the theme of our store. My special thanks to Rick for all the fine-tuning! In case you want to see the app on our store, check out this link - https://campfiretreats.com/apps/store-locator/
March 12, 2019
We use this very successfully for 20+ stores. Response to questions have been same day. I would choose it again.
Thanks for your kind review; the app looks great on your store! I love your stone patio photos by the way - they sure inspire creativity.
March 7, 2019
App has been great for our site. Had one slight hiccup with the way it displayed when we switched themes, but Ankur was able to fix the problem over chat in less than 5 minutes.
Thanks a lot for your review, we're glad the app is working well on your store! It looks great on your site. By the way, loving how vibrant the colours on your boards are.
Feb. 11, 2019
Love this store locator, easy to load bulk locations, presentation and customisation is really cool.
Feb. 3, 2019
The app constantly fails to work via my store. I cannot update it as it continuously has issues. The support is good but at the end of the day, the app appears to have some issues. Very unhappy with it
Jan. 20, 2019
I installed this app one week ago. After installation I wanted to trial the app so I didn't make it live yet. However, my customers could not complete any purchases after I installed this app. Every time a customer went to click "checkout" it would go to a blank page that said "Bad request". So I uninstalled the application, which caused even more issues. Bold has embedded their code everywhere in the back end of my shopify theme code, which has caused my site to malfunction and caused my business a large amount of loss of sales. I immediately contacted Shopify, my theme code developer and Bold to assist. Bold did not assist to fix the code problem, I have not received a single call back from Bold, I have not received any updates from Bold. I have tried to email them to get an update and ask them to fix it but I'm stuck with a website that has their code written on the front end of the customer view site. I am not a coder, I have no coding experience which is why I pay for shopify, pay for the theme and pay for a Bold subscription to use their support and I'm currently feeling pretty helpless as Bold is not fixing the problem. I installed Bold because of the reviews it has. However, my theme developer has told me Bold is notorious for doing this, I wish I had never installed Bold. It disturbs me that I only installed Bold for a trial and it has caused me and is still currently causing me loss of sales due to customers not being able to complete their purchases and due to Bold's code appearing on my websites shop front causing customers to click away as the site looks terrible as things are not running as they are meant. I am really disappointed and frustrated. I don't know what more to do. This is my livelihood and for an application that I haven't even made live to have that ability over my site is disturbing, especially that Bold has not taken the right measures in a timely manner to even fix their mistakes on my site. Shopify and my theme code developer have been responsive and helpful, but Bold have not at all looked at this as priority to help me fix. I'm really not happy with Bold's products and I do not recommend them. I have requested compensation from Bold for my loss of sales which I have not received any response to.
Jan. 16, 2019
Stoked with the Bold Store Locator App. When setting the default locations Brendan was a great help. Thanks
Jan. 9, 2019
I'm really stoked to have this application on my Shopify page. It was simple to install for someone not super technical, instructions were easy to follow, and the response time of the team when I had questions was great. When I first installed the application, there were mis-alignments due to issues with the theme. I reached out to Julian, and he was fantastic. Julian, MC, and Rick were able to fix the visual design and have it look better within the theme we are using, and now it's perfect. Big props to the Bold team. Thanks for being there!
Dec. 14, 2018
So far the app does everything that I need it to do for my Shopify website and the customer service is helpful. I was having issues and the team helped me figure out what was wrong with instructions and pictures.
Nov. 23, 2018
Ron was great at helping me solve my issues with initial installation and helped make the store locator app page match my site even better! Their customer service response was super quick and very effective!