SC Store Locator & Google Maps

July 30, 2021

The app works great with the exception that it is impossible to delete stores or tags without the help of a support agent. However, Hamza was super helpful in helping me out with this. I just wish the buttons worked properly on the app so that I could do this myself.

July 28, 2021

Super prompt and helpful customer service when we had questions about how to navigate bulk uploads to our store locator.

June 10, 2021

Overall the APP is good. I do feel the ability to customize the CSS is a bit lacking, and not intuitive. The APP page is outside the Theme, the URL is anyway. So none of the Theme's controls will work on it. We do not have "locations" but we use this APP as a tool for our customers to locate other businesses that DO have a physical location and that are relevant to our products.

June 1, 2021

A little complicate to set the api up, but the app is very easy to use and the team, very helpful !

Dec. 1, 2023

Seems to work well. I did have a formatting issue, which Nicholas rectified for us in a couple of business days. Edit: 2nd review, some time later: This app continues to work well for us. Again, a couple of tweaks we needed to make and their support staff were responsive. Still want an in-app way to make the store phone numbers clickable!

May 24, 2021

Not only did I all of my locations disappear using this app, I had to prove I was being charged for the "PRO PLAN" service that was not working! Still waiting for locations to be restored and my refund. Week later: Just tried calling the support line and there are no humans to speak with. Still waiting for a reply.

March 30, 2021

I had a very positive experience. Nikhil was super helpful and very efficient! I would definitely recommend using this app.

Jan. 22, 2021

App works pretty well. Would be cool if they offered consolidated billing or special plans for multiple stores. Nicholas helped me out to optimize appearance on mobile, he was great! Worked quickly and communicated very well.

Dec. 17, 2020

Easy to install, and once I figured out the API Key portal on Google Cloud and turned everything on, it worked like a charm. Michelle was excellent on support to help the page look great on desk and mobile.

Nov. 4, 2020

Google's API is a little confusing to get set-up, but we got that worked out the Store Locator was a breeze. We needed a little more customization to the CSS, the customer support team, namely Hamza, was super helpful and very responsive.

Oct. 29, 2020

Unfortunately, anything related to APIs is not in their area of expertise. You would think since this app is a locator app, they would have more knowledge resolving API issue, but they were not able to help resolve any issues. I managed to resolve my own issue. Creating a store and indexing addresses is another problem. It will not "Find Store" based on the addresses you provide. I have had to put in the longitudes and latitudes for EVERY store we have to pin point exact location. Secondly, you may get error messages saying your "google api key could not be validated," by the app after putting in your API key. SAVE it afterwards and as long as you have a Google Platform billing account attached to your API keys, you should be fine. The map should display in store afterwards. Still using app until we find a better one that doesn't cause so many issues with the maps. I mean the app is called STORE LOCATOR so why their development team doesn't have much knowledge on Javascript/APIs is beyond me and I don't know.. I'll give this app a rating of C-. It's pretty customizable but don't waste your time contacting customer service.

Aug. 4, 2020

Had issues that the app did not support any translations app, which resulted in the store locator not displaying on select countries. Reached out to the customer service but the support was definately not what you would expect. Not recommended

Sept. 30, 2020

Jericho is a rock star! He helped me get our store locator in order for a big retail roll-out and it went off without a hitch.

May 12, 2020

I just installed the app and was having an issue with linking to location page to my navigation. Went to chat support and was connected to Naman and couldn't be happier with the results. Quick and easy!! Great customer service!!

May 11, 2020

This app does not do what it says. I cannot add my logo to the pins. Customization is extremely limited. It makes me enter my API key every time I enter the app. No good.

April 28, 2020

Have had the app for 1 day, reason for the 4. Customer service is 5 stars, Naman is Awesome, thanks

March 5, 2020

I installed this app and it does not allow you to design it. It also was not locating any stores near the zip code that I was searching for near over 25 locations I added.

Feb. 28, 2020

We had a tiny issue and the CS rep Camila was quick and very friendly to get us back up and running.

Jan. 28, 2020

This app has been very helpful. Although it doesn't have all the features we need, Priyanka was extremely helpful in getting us some good workarounds and was quick to respond to any questions we had. I would recommend this app for anyone who needs a good store locator to start their online store off with.

Nov. 25, 2019

First want to say : Good Support team, very quick turn around and helpful! Second: the app is fairly easy to install follow the directions while I have very limited background of IT.