All reviews

Rating Breakdown

  • 5
    83% (372 ratings)
  • 4
    11% (49 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (3 ratings)
  • 1
    4% (18 ratings)
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5 / 5 Share

May 17, 2019

It's a nice app - doing a great job. Very easy to implement and makes a clean proffesional impression on the customer.

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for the review. We're here in case you have any questions or if you need any guidance. Happy to hear our Store Locator App is able to help with incoming traffic through your online store!

5 / 5 Share

April 29, 2019

Love the app! Jonnathan in support was very helpful in making it work seamlessly! Now our customers can find all our locations very easily.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi again! Glad to hear that Jonnathan was able to assist. If there is anything else we can help out with please feel free to reach out to us again! Thanks for taking the time to leave us a review!

5 / 5 Share

April 24, 2019

This app works perfectly with our website. We tried out several store locator apps before settling on this one because of the easy set-up and smooth functionality. We're using the premium version for 3 stores, and have no problems with it at all. We really appreciate the fast customer service too. Many thanks to MC for matching the app to our theme.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello! Thank you for the kind words. We're proud of our Store Locator app, and so happy to hear it's working well for your 3 stores! We'll be sure to pass along the kudos to our Store Locator guru, MC. :-)

5 / 5 Share

April 24, 2019

Very happy with the app. Works perfectly with all the functions I need, and no glitches at all. Shoutout to the wonderful customer service too - especially MC, who helped tweak the app to match it with the rest of the website very quickly.

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello there! Thanks so much for the kind review, and best of luck with Store Locator! Let us know if there is anything more we can help with in the future. :-)

5 / 5 Share

March 18, 2019

We just added the app last week. The set up process was straight forward and took only around 15 minutes. One highlight to mention is the amazing customer service. Bold Commerce made the app to exactly fit the theme of our store. My special thanks to Rick for all the fine-tuning! In case you want to see the app on our store, check out this link - https://campfiretreats.com/apps/store-locator/

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 12, 2019

We use this very successfully for 20+ stores. Response to questions have been same day. I would choose it again.

Using app

About 6 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your kind review; the app looks great on your store! I love your stone patio photos by the way - they sure inspire creativity.

5 / 5 Share

March 7, 2019

App has been great for our site. Had one slight hiccup with the way it displayed when we switched themes, but Ankur was able to fix the problem over chat in less than 5 minutes.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for your review, we're glad the app is working well on your store! It looks great on your site. By the way, loving how vibrant the colours on your boards are.

5 / 5 Share

Feb. 11, 2019

Love this store locator, easy to load bulk locations, presentation and customisation is really cool.

Using app

9 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 3, 2019

The app constantly fails to work via my store. I cannot update it as it continuously has issues. The support is good but at the end of the day, the app appears to have some issues. Very unhappy with it

Store

retub

Using app

Over 4 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Jan. 20, 2019

I installed this app one week ago. After installation I wanted to trial the app so I didn't make it live yet. However, my customers could not complete any purchases after I installed this app. Every time a customer went to click "checkout" it would go to a blank page that said "Bad request". So I uninstalled the application, which caused even more issues. Bold has embedded their code everywhere in the back end of my shopify theme code, which has caused my site to malfunction and caused my business a large amount of loss of sales. I immediately contacted Shopify, my theme code developer and Bold to assist. Bold did not assist to fix the code problem, I have not received a single call back from Bold, I have not received any updates from Bold. I have tried to email them to get an update and ask them to fix it but I'm stuck with a website that has their code written on the front end of the customer view site. I am not a coder, I have no coding experience which is why I pay for shopify, pay for the theme and pay for a Bold subscription to use their support and I'm currently feeling pretty helpless as Bold is not fixing the problem. I installed Bold because of the reviews it has. However, my theme developer has told me Bold is notorious for doing this, I wish I had never installed Bold. It disturbs me that I only installed Bold for a trial and it has caused me and is still currently causing me loss of sales due to customers not being able to complete their purchases and due to Bold's code appearing on my websites shop front causing customers to click away as the site looks terrible as things are not running as they are meant. I am really disappointed and frustrated. I don't know what more to do. This is my livelihood and for an application that I haven't even made live to have that ability over my site is disturbing, especially that Bold has not taken the right measures in a timely manner to even fix their mistakes on my site. Shopify and my theme code developer have been responsive and helpful, but Bold have not at all looked at this as priority to help me fix. I'm really not happy with Bold's products and I do not recommend them. I have requested compensation from Bold for my loss of sales which I have not received any response to.

Using app

3 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Jan. 16, 2019

Stoked with the Bold Store Locator App. When setting the default locations Brendan was a great help. Thanks

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2019

I'm really stoked to have this application on my Shopify page. It was simple to install for someone not super technical, instructions were easy to follow, and the response time of the team when I had questions was great. When I first installed the application, there were mis-alignments due to issues with the theme. I reached out to Julian, and he was fantastic. Julian, MC, and Rick were able to fix the visual design and have it look better within the theme we are using, and now it's perfect. Big props to the Bold team. Thanks for being there!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 14, 2018

So far the app does everything that I need it to do for my Shopify website and the customer service is helpful. I was having issues and the team helped me figure out what was wrong with instructions and pictures.

Using app

2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 23, 2018

Ron was great at helping me solve my issues with initial installation and helped make the store locator app page match my site even better! Their customer service response was super quick and very effective!

Using app

2 days

Total reviews

7

Average rating

4.9

5 / 5 Share

Nov. 19, 2018

Th eStore Locator app is exactly what our customers need to find local stores that carry our products. Support is excellent. Thank you, Alexa!

Using app

Over 4 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 31, 2018

I was having issues with my store locator app and I called customer service in which Scott Saedal assisted me. I hope I spelled that right. He was very customer service friendly and helped me through the process to get everything straightened out. Thanks to our neighbors in Canada we really appreciate you guys.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2018

This app is amazing and is so worth it and their customer service is beyond exceptional... Thank You sooooo much Nir for the help you are the best !!! xoxo

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 16, 2018

We really like this app, it's a great add-on to our site. Our customers can now find the stores that carry our products more easily!

Using app

12 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Sept. 24, 2018

This app helps my company show where stores that sell our products are located all over the world! Also got superb help from Rose when I was experiencing problems - thanks!

Store

Nuu-Muu

Using app

Almost 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 10, 2018

When I say that this is the BEST customer support EVER, I mean it! They were SOOOOO helpful and very knowledgeable. I had a million questions but they answered each one in a timely fashion. I definitely recommend their products 1000%!

Using app

About 2 years

Total reviews

3

Average rating

3.0