SC Store Locator & Google Maps
Easy Google Maps store locator map - stockist dealer locations
Rating
4.7
feedback
243
chart
#1,346
All reviews
Review RSS Feed
June 1, 2021
A little complicate to set the api up, but the app is very easy to use and the team, very helpful !
Appreciate the kind words. Thank you for choosing Bold.
Dec. 1, 2023
Seems to work well. I did have a formatting issue, which Nicholas rectified for us in a couple of business days. Edit: 2nd review, some time later: This app continues to work well for us. Again, a couple of tweaks we needed to make and their support staff were responsive. Still want an in-app way to make the store phone numbers clickable!
Appreciate the review. Thank you for choosing Bold.
May 24, 2021
Not only did I all of my locations disappear using this app, I had to prove I was being charged for the "PRO PLAN" service that was not working! Still waiting for locations to be restored and my refund. Week later: Just tried calling the support line and there are no humans to speak with. Still waiting for a reply.
March 30, 2021
I had a very positive experience. Nikhil was super helpful and very efficient! I would definitely recommend using this app.
Thank you for the review! It makes us so happy that your experience was positive, we are always there to help. Thank you for the recommendation!!
Jan. 22, 2021
App works pretty well. Would be cool if they offered consolidated billing or special plans for multiple stores. Nicholas helped me out to optimize appearance on mobile, he was great! Worked quickly and communicated very well.
Thank you for your review and your feedback. We are so happy that Nicholas was there to help you. Thank you for choosing Bold!
Dec. 17, 2020
Easy to install, and once I figured out the API Key portal on Google Cloud and turned everything on, it worked like a charm. Michelle was excellent on support to help the page look great on desk and mobile.
Thank you for your review! We are so happy that Michelle was able to help you, everything looks fabulous.
Nov. 4, 2020
Google's API is a little confusing to get set-up, but we got that worked out the Store Locator was a breeze. We needed a little more customization to the CSS, the customer support team, namely Hamza, was super helpful and very responsive.
Oct. 29, 2020
Unfortunately, anything related to APIs is not in their area of expertise. You would think since this app is a locator app, they would have more knowledge resolving API issue, but they were not able to help resolve any issues. I managed to resolve my own issue. Creating a store and indexing addresses is another problem. It will not "Find Store" based on the addresses you provide. I have had to put in the longitudes and latitudes for EVERY store we have to pin point exact location. Secondly, you may get error messages saying your "google api key could not be validated," by the app after putting in your API key. SAVE it afterwards and as long as you have a Google Platform billing account attached to your API keys, you should be fine. The map should display in store afterwards. Still using app until we find a better one that doesn't cause so many issues with the maps. I mean the app is called STORE LOCATOR so why their development team doesn't have much knowledge on Javascript/APIs is beyond me and I don't know.. I'll give this app a rating of C-. It's pretty customizable but don't waste your time contacting customer service.
Thank you so much for your feedback. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience. We apologize that our support fell short of your expectations. One of our Product Experts has reached out and is more than willing to do whatever he can to turn this experience around.
Aug. 4, 2020
Had issues that the app did not support any translations app, which resulted in the store locator not displaying on select countries. Reached out to the customer service but the support was definately not what you would expect. Not recommended
Sept. 30, 2020
Jericho is a rock star! He helped me get our store locator in order for a big retail roll-out and it went off without a hitch.
May 12, 2020
I just installed the app and was having an issue with linking to location page to my navigation. Went to chat support and was connected to Naman and couldn't be happier with the results. Quick and easy!! Great customer service!!
May 11, 2020
This app does not do what it says. I cannot add my logo to the pins. Customization is extremely limited. It makes me enter my API key every time I enter the app. No good.
April 28, 2020
Have had the app for 1 day, reason for the 4. Customer service is 5 stars, Naman is Awesome, thanks
March 5, 2020
I installed this app and it does not allow you to design it. It also was not locating any stores near the zip code that I was searching for near over 25 locations I added.
Feb. 28, 2020
We had a tiny issue and the CS rep Camila was quick and very friendly to get us back up and running.
Jan. 28, 2020
This app has been very helpful. Although it doesn't have all the features we need, Priyanka was extremely helpful in getting us some good workarounds and was quick to respond to any questions we had. I would recommend this app for anyone who needs a good store locator to start their online store off with.
Nov. 25, 2019
First want to say : Good Support team, very quick turn around and helpful! Second: the app is fairly easy to install follow the directions while I have very limited background of IT.
Hi there! We appreciate your kind words - thanks so much! We're glad that our team was able to get everything sorted out for you so quickly; that's certainly what we aim for, especially around the holidays. We're also very humbled to hear that you were able to easily follow our installation instructions on the Help Center - we have a very hard worker who upkeeps our articles, and we're glad that you found them easy to follow!
Nov. 7, 2019
Great app, and great customer support! Laurel, Chintan, and Mona are wonderful and quick to get the correct support!
Hello there! Thank you so much for the review. We're glad to hear that our support team was able to get you up and running with the app quickly and efficiently; that's what we strive for! Please reach out again if you need any other assistance; we'd be glad to help. :-)
Oct. 24, 2019
AWARE! This app has a big security issue, to works it need a google maps API key with no Application restrictions. The API key appears in the code of the website, if someone take your API and abuse of them you will pay to google. I hope BOLD fix this quickly
Hello there. Thank you for the review and the feedback; we appreciate all reviews as it helps us evaluate how we're doing. We're so sorry that you found our app to have a large security issue in terms of the Google Maps API key. Our specialist, Sam, will be reaching out to you soon to give you more information to assist you if needed, however he did mention that in your Google account, you can set it to only your myshopify.com domain URL using this key, so that if anyone were to find it, it would be a restricted API key and will not do anything should they try to use it. We hope that helps!
Oct. 7, 2019
Functionality of this app is good! Everything is simple to set up and the FAQ section is very helpful and very intuitive. The only thing this app is missing is different layouts, the style looks a little outdated in my opinion. A full width map with a store finder overlay as an option or other customization options would make this app 5/5.
Hi there! Thank so much for the review and the feedback about the app's style; we'll definitely be sure to pass that along to our developers so they can look into this. Sorry that we weren't able to get things customized in a way that met your store's needs! Hopefully we can get this changed in the future.