SC Store Locator Map
Store locator map with geolocation and real-time directions.
Rating
4.7
feedback
446
chart
#962
All reviews
Rating Breakdown
Review RSS Feed
Sept. 30, 2020
Jericho is a rock star! He helped me get our store locator in order for a big retail roll-out and it went off without a hitch.
May 12, 2020
I just installed the app and was having an issue with linking to location page to my navigation. Went to chat support and was connected to Naman and couldn't be happier with the results. Quick and easy!! Great customer service!!
May 11, 2020
This app does not do what it says. I cannot add my logo to the pins. Customization is extremely limited. It makes me enter my API key every time I enter the app. No good.
April 28, 2020
Have had the app for 1 day, reason for the 4. Customer service is 5 stars, Naman is Awesome, thanks
April 7, 2020
Great simple store locator with heat mapping for a great price. Had an issue with our expired Google API key and Bold was quick to help. Rony was especially helpful and walked me through the process of making the key work.
March 5, 2020
I installed this app and it does not allow you to design it. It also was not locating any stores near the zip code that I was searching for near over 25 locations I added.
Feb. 28, 2020
We had a tiny issue and the CS rep Camila was quick and very friendly to get us back up and running.
Feb. 7, 2020
It's Friday and I had some questions that I didn't think were going to be possible without custom programming... Rick easily explained exactly what each of my issues were honestly without leaving me with the only option of upgrading to a higher priced solution. Love it! Thanks! Bold Rocks so far!! Happy Friday Bold Team!
Using app
4 days
Total reviews
2
Average rating
4.5
Jan. 28, 2020
This app has been very helpful. Although it doesn't have all the features we need, Priyanka was extremely helpful in getting us some good workarounds and was quick to respond to any questions we had. I would recommend this app for anyone who needs a good store locator to start their online store off with.
Jan. 7, 2020
We were struggling with some of the back-end set-up, but the customer support provided by Rick, was incredibly helpful and kept me level-headed as we tried to figure out what in our set-up process needed correcting.
Hello there! So sorry to hear you ran into some troubles with getting things set up in the back end. We're really glad to hear that Rick was able to walk you through it as you figured out what was needed. Thanks for reaching out, and don't hesitate to let us know if you need any other assistance!
Jan. 2, 2020
Great App, Good Functionality, Awesome Experience. Great support by Priyanka. Thanks you so much Priyanka.
Hello there! Thank you very much for the review. We're glad that you are enjoying our app, and that our customer service team was able to help you out. Please let us know if we can help with anything else!
Nov. 25, 2019
First want to say : Good Support team, very quick turn around and helpful! Second: the app is fairly easy to install follow the directions while I have very limited background of IT.
Hi there! We appreciate your kind words - thanks so much! We're glad that our team was able to get everything sorted out for you so quickly; that's certainly what we aim for, especially around the holidays. We're also very humbled to hear that you were able to easily follow our installation instructions on the Help Center - we have a very hard worker who upkeeps our articles, and we're glad that you found them easy to follow!
Nov. 7, 2019
Great app, and great customer support! Laurel, Chintan, and Mona are wonderful and quick to get the correct support!
Hello there! Thank you so much for the review. We're glad to hear that our support team was able to get you up and running with the app quickly and efficiently; that's what we strive for! Please reach out again if you need any other assistance; we'd be glad to help. :-)
Oct. 24, 2019
AWARE! This app has a big security issue, to works it need a google maps API key with no Application restrictions. The API key appears in the code of the website, if someone take your API and abuse of them you will pay to google. I hope BOLD fix this quickly
Hello there. Thank you for the review and the feedback; we appreciate all reviews as it helps us evaluate how we're doing. We're so sorry that you found our app to have a large security issue in terms of the Google Maps API key. Our specialist, Sam, will be reaching out to you soon to give you more information to assist you if needed, however he did mention that in your Google account, you can set it to only your myshopify.com domain URL using this key, so that if anyone were to find it, it would be a restricted API key and will not do anything should they try to use it. We hope that helps!
Oct. 7, 2019
Functionality of this app is good! Everything is simple to set up and the FAQ section is very helpful and very intuitive. The only thing this app is missing is different layouts, the style looks a little outdated in my opinion. A full width map with a store finder overlay as an option or other customization options would make this app 5/5.
Hi there! Thank so much for the review and the feedback about the app's style; we'll definitely be sure to pass that along to our developers so they can look into this. Sorry that we weren't able to get things customized in a way that met your store's needs! Hopefully we can get this changed in the future.
Sept. 30, 2019
Nir was super helpful when I was having issues with one of our shopify stores. Explained everything and troubleshot with me.
It's great to hear that Nir was able to sort out the issues you were having with your Shopify stores! Thanks so much for leaving us this review; we're really glad to hear that he was able to get everything properly working for you. :-)
Sept. 27, 2019
The bulk upload did not work for me but I was able to get a response and the outcome I wanted with the help of Rony in Customer Service within 24 hrs.
Hi there! We're so sorry to hear that the bulk upload didn't work properly for you, but it's great to see that Rony was able to sort it out for you so you could get those same results. Please let us know if you need anything else; we'd be more than happy to help again! Your products look amazing, by the way, and I love your recipes page. :-)
Sept. 26, 2019
We've been using the locator app for about a year and is easy to navigate. On a couple of occasions we needed support we were taken care of quickly and fixed the challenges with no disruption. Thanks Rahul!
Thanks so much for the review! We love hearing that you've been using our app for the past year, and are enjoying it. Sorry to hear about the issues you've run into, but we're so glad to hear that our team of experts has been able to get everything sorted for you. Your line of hair products look so amazing!
Sept. 6, 2019
First poor experience with a Bold app, but unfortunately their Store Locator is barely usable at the moment until their engineers fix an issue with the newly updated stores showing up as a Non-geolocating store instead of showing the location. So Merchant (you and I) has to manually go in and set each location (their support team's own words). Which I can't realistically do for over 500 stores. According to them, they are working on this bug and will update as soon as they can. For the time being I uninstalled and went with another app.
Aug. 15, 2019
Not happy with the app. The first time we tried to update our Dealer list, I re-imported our list of dealers and they didn't sync up with their geo-locator which caused them all to not display on the map when an address was searched. I had to manually enter in over 100 addresses to get it working again. About a month later I tried doing another update and the same thing happened. I was told their developers were working on the issue and waited over a week for our addresses to show-up on our dealer locator again . After a week and still no results we decided to switch apps. We couldn't wait any longer and it almost caused us to lose multiple dealers.
Hello there. We're so sorry you have been experiencing this issue - our developers have been working to craft a solution for this as some of our other merchants were also experiencing the same issue, however we don't have any sort of timeframe on when it can be expected which is certainly frustrating for not only you guys, but also us, as we want our apps to work exactly how they should for all of our merchants. We completely understand that you need to do what's best for your business and switch to a different app. We're so sorry we couldn't get the issue resolved for you in a timely manner, which is what we always strive for. We hope to be able to update you in the near future with the fix, and would be happy to compensate you for the loss of proper functionality. Please let us know if there's anything more we can do for you in the meantime - our specialist Rony has reached out to you, and would be more than happy to discuss everything in detail over the phone. All the best with your business, and take care.