SC Store Locator & Google Maps

Jan. 10, 2024

I've had nothing but issues with this app. I've used it on different stores and it's just one issue after another. First I wasn't able to get an export of my store list and I had to contact support multiple times over a week before they just ended up emailing me the list. The problem wasn't fixed for another month or so after that so anytime I needed an export of my store list I would have to contact support. On the second store I couldn't even get it set up because the app broke when trying to validate my API key. The support team then proceeded to tell me I had a problem with my API key, the same key that I am using on the first store which works perfectly fine. I am tired of the constant back and forth with support and will be looking for other options.

April 28, 2025

Smiljan was a wonderful help. she didn't get frustrated with my questions and was patient with me and efficient. I'm very happy

Oct. 8, 2023

Puts pins for our store locations in completely wrong places on the map of New York City, sometimes in the middle of a park lol, and even in the wrong borough. I've wasted countless hours of my own time and patiently waited weeks on their support, pretending they would fix the issue. After all these weeks, the app does not perform its most basic function of putting accurate locations on a map. A refund promised for last month was not issued. I wish I hadn't wasted my time & money trying to salvage this app and cancelled sooner. My new store locator app was easy to set up, works properly, costs less, and comes with great support.

Sept. 21, 2023

Excellent store locator app! It's easy to install and setup. Perhaps more importantly, the support team is quick to respond and helped me dial in a cosmetic issue right away.

April 28, 2023

Just added this app to our store and it works great and had some minor formatting issues on the page, which the customer support person, Jeff from Shop Circle, helped with. He was patient and very helpful!

April 6, 2023

Great functionality and customer service is prompt and extremely helpful. I recommend giving this app a try.

March 23, 2023

Support was a little slow after reaching out a few times but when they did reply their support was very helpful. App works great but just takes a bit to get it going.

March 8, 2023

A++ Great app and exceptional customer support. solved our needs perfectly! Definitely give it a try if you need a solid store locator map!

March 8, 2023

Works well. We were able to provide our website shoppers with a list of all available global resellers and distributors of our product, as an alternative to using the store checkout.

Feb. 5, 2023

It's a great app, fairly easy to use and reliable. We use in multiple stores, and when installing on our most recent store we actually had a glitch that was preventing the app to be installed. The support team, Deelen in particular, was extremely helpful, patience, provided regular updates and in the end was able to find out what was causing the issue and resolve it with the developer team. I really appreciate the level of support, and I'm glad we have the app running consistently in all of our stores now.

Jan. 12, 2023

Superior customer service!!! I was having trouble with my API key, and Deelen from their customer service team quickly and respectfully helped me out. If there was a 10 star rating I would have given him that.

Jan. 3, 2023

Within minutes i received an answer on my ticket. They gave me all the support i needed to help me setup my Store Locator!

Dec. 22, 2022

The app works great and great customer service from Deelen! The google API is explained great and easy to install. Thank you!

Dec. 22, 2022

I was worried that this app would not have good customer service after being purchased by Shop Circle, but I was very impressed with their prompt response and dedication to finding a comprehensive solution for my problem. When we switched to the new Shopify Dawn theme some of our CSS needed to be rewritten so the locator app would look nice; rather than just send me code to fix it myself, which is what Bold used to do, Deelen implemented the fixes directly in my store! That was very nice - I really didn't have to do anything they just took care of it for me. Stellar customer service, and the app just works great, really flawless, we've been using it for a couple years now and we'll likely never use anything else.

Nov. 17, 2022

It does not work. We have tried reaching out to support, but no help from there side as well. Whenever you try to save the API key, it refreshes as soon as the page refreshes.

Aug. 24, 2022

Jeff was amazing and worked with me to update my store locator and restored it to whole. He was great. Thank you so much.

Dec. 1, 2021

So easy to use. The setup is complex but Bold have really great guidelines that got me through it all. This is worth the money for customers to look up stockist locations easily and we love the heat map feature to see where our customers are searching from. Also amazing cusotmer service.

Dec. 1, 2021

THE PATENT LAWSUIT TROLLS ARE SCAMMERS You may have seen reviews mentioning that installing this app led threat of a lawsuit. Be aware, it's a scam. In 2011 there was a patent granting GEOTAG the protect the marking of physical locations on a map for goods and services (474 Patent). This patent was overturned in 2016 in Microsoft/Google vs GEOTAG (look it up). Here is a copy-paste from the Federal Court of Appeals - "We have considered GeoTag’s remaining arguments and find them unpersuasive." If you ever get a solicitation regarding a patent infringement regarding the mapping of physical locations on a map, it's likely a scam. We can thank Google and Microsoft's legal teams for doing the groundwork on this.

Sept. 22, 2021

Nikhil was very quick and useful :) I have been using the app for years and never had any issue with it!

March 5, 2026

Their support is fantastic. Thanks to Danna for helping to improve the loading speed of our app page. And sounds like they are working on more improvements for that.