SC Store Locator Map
Store locator map with geolocation and real-time directions.
Rating
4.7
feedback
452
chart
#955
All reviews
Rating Breakdown
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Dec. 17, 2020
Easy to install, and once I figured out the API Key portal on Google Cloud and turned everything on, it worked like a charm. Michelle was excellent on support to help the page look great on desk and mobile.
Thank you for your review! We are so happy that Michelle was able to help you, everything looks fabulous.
Nov. 4, 2020
Google's API is a little confusing to get set-up, but we got that worked out the Store Locator was a breeze. We needed a little more customization to the CSS, the customer support team, namely Hamza, was super helpful and very responsive.
Oct. 29, 2020
Unfortunately, anything related to APIs is not in their area of expertise. You would think since this app is a locator app, they would have more knowledge resolving API issue, but they were not able to help resolve any issues. I managed to resolve my own issue. Creating a store and indexing addresses is another problem. It will not "Find Store" based on the addresses you provide. I have had to put in the longitudes and latitudes for EVERY store we have to pin point exact location. Secondly, you may get error messages saying your "google api key could not be validated," by the app after putting in your API key. SAVE it afterwards and as long as you have a Google Platform billing account attached to your API keys, you should be fine. The map should display in store afterwards. Still using app until we find a better one that doesn't cause so many issues with the maps. I mean the app is called STORE LOCATOR so why their development team doesn't have much knowledge on Javascript/APIs is beyond me and I don't know.. I'll give this app a rating of C-. It's pretty customizable but don't waste your time contacting customer service.
Thank you so much for your feedback. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience. We apologize that our support fell short of your expectations. One of our Product Experts has reached out and is more than willing to do whatever he can to turn this experience around.
Aug. 19, 2020
I needed help setting up the app for switching themes and Naman from customer support was extremely helpful! Quick, did everything for me, and now the app is back to working great!
Aug. 4, 2020
Had issues that the app did not support any translations app, which resulted in the store locator not displaying on select countries. Reached out to the customer service but the support was definately not what you would expect. Not recommended
July 22, 2020
The Bold live chat support has been incredibly helpful for us as we build our new website. Naman most recently helped us out with some issues and not only did we get connected with them promptly, our issues were resolved within minutes! We are all very much beginners when it comes to building websites, and we cant be thankful enough for the support of Naman and the Bold support team! Very happy that we decided to go with Bold for a few of our website apps!
Sept. 30, 2020
Jericho is a rock star! He helped me get our store locator in order for a big retail roll-out and it went off without a hitch.
May 12, 2020
I just installed the app and was having an issue with linking to location page to my navigation. Went to chat support and was connected to Naman and couldn't be happier with the results. Quick and easy!! Great customer service!!
May 11, 2020
This app does not do what it says. I cannot add my logo to the pins. Customization is extremely limited. It makes me enter my API key every time I enter the app. No good.
April 28, 2020
Have had the app for 1 day, reason for the 4. Customer service is 5 stars, Naman is Awesome, thanks
April 7, 2020
Great simple store locator with heat mapping for a great price. Had an issue with our expired Google API key and Bold was quick to help. Rony was especially helpful and walked me through the process of making the key work.
March 5, 2020
I installed this app and it does not allow you to design it. It also was not locating any stores near the zip code that I was searching for near over 25 locations I added.
Feb. 28, 2020
We had a tiny issue and the CS rep Camila was quick and very friendly to get us back up and running.
Feb. 7, 2020
It's Friday and I had some questions that I didn't think were going to be possible without custom programming... Rick easily explained exactly what each of my issues were honestly without leaving me with the only option of upgrading to a higher priced solution. Love it! Thanks! Bold Rocks so far!! Happy Friday Bold Team!
Using app
4 days
Total reviews
2
Average rating
4.5
Jan. 28, 2020
This app has been very helpful. Although it doesn't have all the features we need, Priyanka was extremely helpful in getting us some good workarounds and was quick to respond to any questions we had. I would recommend this app for anyone who needs a good store locator to start their online store off with.
Jan. 7, 2020
We were struggling with some of the back-end set-up, but the customer support provided by Rick, was incredibly helpful and kept me level-headed as we tried to figure out what in our set-up process needed correcting.
Hello there! So sorry to hear you ran into some troubles with getting things set up in the back end. We're really glad to hear that Rick was able to walk you through it as you figured out what was needed. Thanks for reaching out, and don't hesitate to let us know if you need any other assistance!
Jan. 2, 2020
Great App, Good Functionality, Awesome Experience. Great support by Priyanka. Thanks you so much Priyanka.
Hello there! Thank you very much for the review. We're glad that you are enjoying our app, and that our customer service team was able to help you out. Please let us know if we can help with anything else!
Nov. 25, 2019
First want to say : Good Support team, very quick turn around and helpful! Second: the app is fairly easy to install follow the directions while I have very limited background of IT.
Hi there! We appreciate your kind words - thanks so much! We're glad that our team was able to get everything sorted out for you so quickly; that's certainly what we aim for, especially around the holidays. We're also very humbled to hear that you were able to easily follow our installation instructions on the Help Center - we have a very hard worker who upkeeps our articles, and we're glad that you found them easy to follow!
Nov. 7, 2019
Great app, and great customer support! Laurel, Chintan, and Mona are wonderful and quick to get the correct support!
Hello there! Thank you so much for the review. We're glad to hear that our support team was able to get you up and running with the app quickly and efficiently; that's what we strive for! Please reach out again if you need any other assistance; we'd be glad to help. :-)
Oct. 24, 2019
AWARE! This app has a big security issue, to works it need a google maps API key with no Application restrictions. The API key appears in the code of the website, if someone take your API and abuse of them you will pay to google. I hope BOLD fix this quickly
Hello there. Thank you for the review and the feedback; we appreciate all reviews as it helps us evaluate how we're doing. We're so sorry that you found our app to have a large security issue in terms of the Google Maps API key. Our specialist, Sam, will be reaching out to you soon to give you more information to assist you if needed, however he did mention that in your Google account, you can set it to only your myshopify.com domain URL using this key, so that if anyone were to find it, it would be a restricted API key and will not do anything should they try to use it. We hope that helps!