Amai Local Pickup & Delivery

July 9, 2021

This app is exactly what we were looking for. Also there is an amazing team behind this app. Support is fast and clear.

June 29, 2021

The app works very well for the needs of our website and we are very happy with it! We had an issue recently where a delivery date wasn't showing up for one of our orders (not at the fault of Secomapp) and Tommy fixed the issue for us and explained what was fixed and explained other possible reasons for the problem (that are beyond our control). Thanks so much for your help and for this amazing app!

June 28, 2021

Not the easiest app in the world to set up - there are a lot of steps to get it 'just right' - but there's a lot of stuff it needs to get right, so fair dos. There are other complicated apps that 'hand-hold' better, but as long as you follow instructions - and the guys also offer help - then you'll be OK. I have one store, so I have the app set up to offer both Local Delivery and Collect at Store. No-one's used either yet, but my revamped site's only just gone live, so early days. Once set up, with some help from the guys, everything's now running tickety-boo (I did a LOT of testing...). I was concerned at first that enabling the Google Maps API would cost me potentially quite a lot of money - turns out that althought Google 'charge' you to use the API, they also give you a ridiculous number of credits towards it, so in practice only *serious* users are likely to have to pay anything. And no, you don't get charged - credits are given before billing. Overall, for U$8.99/mth for the app, a reasonable buy. If it turns out nobody uses my new options, it won't be because of the app, which integrates well. Good job!

June 16, 2021

Great app; We have been using this app for a couple months to manage our customers expectations when it comes to lead time. Some of our products are baked once the order comes in and this app has helped immensely. It also allowed us to easily set-up a delivery radius for local delivery One issue i had with the app is that when inputting allowed postcodes you have to input individual postcodes i.e EN4 3RD but could not just input EN4 and allow for postcodes with this string match. Because of this we didn't use this feature (which was preferred) and instead used the radius.

June 15, 2021

This is an easy to use app, and when it wouldn't do exactly what I wanted (apply pickup scheduling to just one product in our catalog) the developers customized it for me so it would. Now I'm able to offer made-to-order charcuterie boards through my website - where customers can select the date and time they want to pick up their cheese board. All the other products in my store default to regular pickup options with no scheduling, so checkout isn't overly complicated for products we don't need to schedule!

June 10, 2021

Very, Very ,Very easy to use!!!! So user friendly & what I've been needing! This is a win for sure.

June 9, 2021

The user interface can be more refined.. BUT it does what it says it does. Has all the options I need for my business. May not work for some themes and there could be some trial and error to get things to work but if you would just contact support, they would get someone to look into it to make it fit your site. 5 stars for amazing and responsive service which is really the most important part of any business in today's world, really. Thanks Tommy and team!

June 5, 2021

With my website, I needed 5 pickup location so I try this app and I knew that everything will be easy for me. You can moove, add or erase what you want in the setting of the app. After a year, I started to see that some of my costumers need something different with the box of the different locations. I wrote to the team and after like, 2-3 days, all the modifications was done and now, it's more than perfect. It's nice to know that you are talking with a real human and not feeling like you're talking to a robot. They understand what I needed and gave me exactly what I needed.

June 1, 2021

We launch a pick up point activity and Propickup is the perfect app, I tested 3 other without my needs of interactive map, pick up settings and customisation of translation. The support is top quality with answers to each questions and full solution to solve problems. Big thanks to Tommy who was patient with my different needs. All the best for you. Thanks Julien

May 31, 2021

I love that it allows customers to pick a time for the pickup on the day they select. I needed to adjust a few things on my website and the support team and Tommy reacted quickly and made sure to take care of it. I would highly recommend this app for small business. Thank you again Tommy.

May 28, 2021

The support team replies promptly and provides very clear troubleshooting instructions. The app is great for my business that offers both pick-up and delivery but the service makes the experience even better!

May 27, 2021

Great app with really fantastic and responsive customer support. The support team has responded and resolved every ticket I've submitted quickly and efficiently. Highly recommended!

May 11, 2021

Very good application, easy to set up and configure. The support reacts very quickly if needed. I recommend.

May 7, 2021

The customer service is outstanding. They helped me customize everything to my liking. I would highly recommend working with them,

May 6, 2021

I searched for a while the best app to do store pickup ! And after several test with others app, I can say that is the best ! Really reactive support, thank especially to Tommy who very helped me !

April 28, 2021

This app works great and the support team is excellent! They are fast at fixing any issues that might happen.

April 20, 2021

The app is very good, the team really help you with every problem, I this case it didn't fill my needs but the team help to solve some problems I have with the app, but everything was good

April 14, 2021

Great app, flexible and works as expected. Awesome support with ca can-do attitude. Recommended for multi-shop pickup option.

April 13, 2021

After 8 months on Shopify with another Pickup/Delivery app that just wasnt doing what i had hoped for, i discovered Secomapp & OMG, its been a gamechanger! Every part of the pick up & delivery process is customisable. I dont know how i managed to do the first 8 months of business without it. The tech support team are unreal. Tommy was super attentive & replied to my numerous emails within hours. I wish there were 10 stars cause i'd be giving all 10.

March 30, 2021

great support , all my requirements were delivered smoothly, they responses are quick and efficient