All reviews

Rating Breakdown

  • 5
    90% (145 ratings)
  • 4
    4% (7 ratings)
  • 3
    2% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (5 ratings)

Reviews with Text

  • 100% (161)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 4, 2020

Awesome app!! I have not actually received pickup orders yet but this app has a lot of options and has great customer service. I tried many apps For the purpose but this is the one!

Store

Uni-T

Using app

9 days

Total reviews

22

Average rating

5.0

5 / 5 Share

Sept. 4, 2020

These guys have aa amazing support team that is quick and eager to help if you ever need them. When every I have reached out for help no matter how small the request they have accommodated.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 4, 2020

These guys are such a super stars! so helpful and supportive! Their app is not to mention the top quality! Thanks again guys, Really appreciate the support!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 3, 2020

Very pleased with this app so far, works well, would love a postcode option rather than a radius for local delivery. Happy so far.

Using app

3 days

Total reviews

12

Average rating

3.6

5 / 5 Share

Aug. 31, 2020

Works well for pickup scheduling and specifying a local delivery radius. Developer is responsive and friendly. Very pleased with this app.

Using app

17 days

Total reviews

4

Average rating

4.8

4 / 5 Share

Aug. 20, 2020

things to note, Does not work with google pay, android pay, not the accelerated checkout but at normal checkout, does not work for subscription services. Does not actually create a normal pickup like shopify's standard. It creates a shipping option as pick up. Other than that it works fine and could work for someone with low integrations. If you have a lot of features. this wont work

Using app

1 day

Total reviews

3

Average rating

4.3

5 / 5 Share

July 6, 2020

The Secomapp team have gone above and beyond to help us with our needs. They have been supportive and helpful. The app is truly useful and the options are great. With certain tweaks and help from the team, I was able to customise it for my purpose efficiently. Kudos to the team! I can't recommend this app enough!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2020

I had a minor glitch, mainly because of my own doing, and the Secomapp team (Sterling and Michelle) were responsive and attentive to my needs. Thank you!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2020

Had some conflicts with my theme during setup, but support was incredibly responsive and professional! Thank you Sterling!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2020

Great App for local businesses that want to offer pickup and/or local delivery based on a radius service from their location.

Using app

29 days

Total reviews

2

Average rating

5.0

3 / 5 Share

May 31, 2020

A lot of bugs in this app and very complicated to make it work properly. It does conflict with a lot of other apps as well. The e-mail sent by Secomapp to the store is very basic and doesn't show discounts nor the cart total.

Using app

Over 1 year

Total reviews

16

Average rating

4.8

5 / 5 Share

May 28, 2020

Great app, a little tricky to set up but support staff is very helpful. We would recommend this app for in store "Curbside" pick up.

Using app

7 days

Total reviews

10

Average rating

4.1

5 / 5 Share

May 15, 2020

Wow! Incredible support form Sterling who went above and beyond to help me with a problem I had!! Brilliant app and support

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2020

Excellent Customer Service. replied all 3 times I requested help in less then 12 hours . Probably sooner. Im still testing the APP so I'm not sure if its the right fit for me yet based on my needs but from my experience so far I have nothing but great things to say.

Using app

2 days

Total reviews

1

Average rating

5.0

4 / 5 Share

May 4, 2020

Very good app, and helpful support team. We were set up and live within a few days. My only comment is that the app allows the customer to overwrite the pickup address at the checkout, which could cause confusion for them, but all works perfectly well otherwise so far. I have enjoyed the ease of use and it also looks like they are looking to update with a new feature to help out with the current covid_19 situation which I was very glad to hear about.

Using app

13 days

Total reviews

2

Average rating

4.5

5 / 5 Share

May 4, 2020

We have been using this app for quite some time now and have been very pleased with its capabilities. Recently we came across an issue but Sterling from SecoMapp was so helpful in getting the issue resolved and also did so quickly. This app is also works better for in store pickup than the regular shopify one and we would definitely recommend.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 29, 2022

I have been using the Store Pickup & Delivery Date app as long as I have had my Shopify store. The app works great and customer service is always responsive and helpful. I recommend it.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2020

great app, does what it advertises and has great support! Switched to this app from another store pick up app and this is MILES better. Easier to set up, better UX and great support

Using app

1 day

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 24, 2020

We were able to work with a member of the development team to resolve the minor issue we were having with the color coding for the calendar function. The team was respectful, helpful and very timely in their resolve. The attended to our issue with a sense of understanding and great importance.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2020

Outstanding Customer Service from the developers! We had some minor technical difficulties starting up with an app in our drawer cart, but all resolved quickly. There is one significant drawback to all Shopify Pickup Apps, including this one. In your Settings/Shipping, you will need to create a Store Pickup, and it will become visible to Shipping checkout guests. With that mind, you may experience some delivery orders arriving as store pickup and missout collecting the shipping fee that you may charge on your orders! Trust me, people are blind and will do anything to skip the delivery fee. With all that, the app is working great, functionality and customization are also at an excellent level.

Using app

About 1 month

Total reviews

2

Average rating

5.0