All reviews

Rating Breakdown

  • 5
    88% (292 ratings)
  • 4
    7% (23 ratings)
  • 3
    2% (8 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 21, 2020

muyyyy contenta con el servicio que te prestan. Responden enseguida si tienen algún problema y se implican en solucionarlo. La verdad es que estamos muy satisfechas

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2020

This app has been working very well for us! With any questions, they have been very quick to help us.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2020

I use this app to let my customers choose a date for pickup/delivery from multiple physical stores we run. The app allows my customers to pick the date, time and which outlet they would like to pick up from. It also allows me to customise the differing hours for each shop. I ran into some problems when adding delivery rates but Sterling quickly solved the situation for me. He was very patient and understood my position as well as being very prompt. Thanks Sterling!

Store

RWAH

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2020

100% recomendable. El servicio técnico de la app es excelente y cumple perfectamente con su función.

Using app

4 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Dec. 8, 2022

Since December 2020, we used this app to help us with managing Store/Porch pickup during the COVID pandemic. Its great because it allows the customer to pick a date/time within a range that we can accommodate - practically eliminates negotiating a date/time that works for us both. Block out dates when we want to have a break from visitors etc. Update: December 2022 - we changed a couple of our products to use custom attributes instead of variants to help us manage our inventory levels (one part is an easy last touch customization, but doesn't affect actual quantity available to our customers) This change of information wasn't initially being brought through to the orders for store-pickup. With a bit of dialogue and requirements sharing between their team and ours, they were able to update the store pickup app to work with the custom attributes (in a short amount of time too)! Amazing service! We highly recommend them!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2020

Amazing support and team. I initially have a lot of questions, they solved all of them one by one and get everything working. Really recommend.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2020

The staff understands my concerns and adapts to my business needs! Kudos for that! They offered me solutions outside the scope of what the app offers. I use their date picker for my delivery system.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 10, 2020

This app is essential to the success of my little store as we only do store pickup and home delivery from our floral shop. The pleasant and speedy responses are SO appreciated for the little tweaks that we have had to make to our app. Thank you for an excellent product.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2020

The app has helped our business tremendously! Also, the customer service is so helpful and so quick!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 9, 2020

Very helpful customer service, quick response and ability to fix the problems. The only frustrating thing for us are some bugs that keep coming up, and the time difference, which results in some of our customers not going through with the orders. However, I believe that the app will be improving over time!

Using app

About 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 6, 2020

Super helpful, really gets me organized with local pick-ups and deliveries which are the main basis of my business.

Store

SKINTO

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2020

Great in-store pick up app! Extremely customizable. Most importantly, their customer service is very helpful every step of the way!

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 4, 2020

This is a super helpful app for pickup and delivery. Support has been incredible to help us get it up and running.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 3, 2020

This app is great for product that is made to order and requires notice to produce. I had some issues with the app affecting the cart, discount code option, special instructions, and the overall look... but Sterling was quick to act and fix it all up!! Great customer service!! Now the app works wonderfully!!

Using app

4 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 30, 2020

This app has been helpful! The customer service was really great to work with :) Would reccomend to others

Store

DIPPED

Using app

2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 28, 2020

The app is great, more importantly, the support is fantastic and keep me update all news. It would be even greater if I can set the order slot for each day individually.

Using app

3 months

Total reviews

3

Average rating

4.0

5 / 5 Share

Nov. 26, 2020

Great app! easy to work with and setup. Fantastic support and I feel lucky that I found this solution. Can give it my best recommendation.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

Great customer service :) by luna of secondmapp They helped me fix a whole problem with code and all. Thanks again!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2020

I have honestly never experienced such a great customer service with setting up the app. Thank you Sterling!

Using app

About 7 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 24, 2020

so simple and easy - the user experience looks great, and when it looked wonky on desktop, I reached out for help, and they were quick to help provide a fix (even on the weekend!)

Store

maivino

Using app

Almost 2 years

Total reviews

3

Average rating

5.0