All reviews

Rating Breakdown

  • 5
    98% (328 ratings)
  • 4
    1% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (2 ratings)
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5 / 5 Share

Jan. 10, 2023

Highly recommended. App is well written, easy to setup, options are self-explanatory and the best part is that support is very quick and really understands whatever problem you have. I tried at least 5 apps to do the same thing and this is the easiest to setup and the most stable. Kudos to the team and keep up the good work.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

I am not tech-savvy and this app's customer service really made my experience hassle-free! There is a team available online that you can conveniently chat. I requested so many changes and ask so many questions and it was solved in less than 10 minutes! Thank you so much! I've never had an app with extra support like this! Special shoutout to their team member Atinder for helping me out! Absolutely amazing!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2023

Highly appreciated team. I would like to share my experience with this application and the support team as well. Seriously in my career, I didn't see fast and reliable support like this. I searched almost 50+ applications for my store but this application did what I want and BirdChime team did all setups according to my requirement within a very short time. Big love for the creator of this application. Thank you :)

Using app

1 day

Total reviews

2

Average rating

5.0

2 / 5 Share

Feb. 16, 2024

Customers were unable to place orders with this app installed. Encountered issues when entering their address at checkout, being told that their postal code was invalid. Settings all correct. There's a bug but it doesn't feel like any appetite to get to the bottom of it. Cost me thousands in lost revenue. It's a shame as it is one of the better apps for this type of thing.

Using app

About 1 year

Total reviews

8

Average rating

4.8

5 / 5 Share

Dec. 16, 2022

This app is great for our needs at my bakery! Very quick to answer any questions I may have and makes it very user friendly for both myself and my customers! I wish I had found this app sooner!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2022

So far so good! Immediate assistance with customisation - all very easy. Very refreshing when you're stressing out over how to make things work haha. Thanks so much.

Store

Porvu

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2022

This app is fantastic. Very simple to use, and simple for our customers. Love that I can set separate cutoff dates for different days. Support is very very quick and so helpful. I would recommend this app to anyone with an online business

Using app

About 1 month

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 4, 2022

This app was the only pickup and delivery app that provided me with the options I needed. The customer support was outstanding, instant and helped me with my really difficult needs! The helped to get my store up and running and understood the urgency.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2022

The customer service is AMAZING! Just started using this app. I needed a bit to customizations for my business and they helped instantly! You will not be disappointed

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2022

Sehr gute App, intuitiv einzurichten und trotzdem vielfältige Einstellung wie z.B. die Überschreibung des Datumpickers für bestimmte Produkte. Sehr guter, schneller und freundlicher Support! Danke für die gute Arbeit!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2022

This app has worked perfectly, it has all the layers of control needed to allow customers to schedule their delivery date based on multiple rules and configurations. The best part is it works at the checkout level and not just the cart level like most apps in the marketplace. On top of all the great features, the team at BirdChime has been one of the best in terms of support and adding new features. We needed several customizations and we completed some complex requirements in only a few weeks' time. Absolutely recommend this app and team!

Using app

About 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

Nov. 24, 2022

Nice and esay ! I am trying out the App before subscribing to a more complete plan. I had a bug with the installation and Atinder solved it immediately after a chat. Support more than approved . Thanks a lot!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

Intuitive & easy to configure. The couple of hiccups we hit were easily solved thanks to Birdchime's super-helpful tech advisor. Kudos for the great work guys!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

Really easy to use and great app. Customer service fast and competent. I recommend the program to everyone who needs this kind of functionality.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2022

Excellent app and service. The best CS I have ever met. They provide very nice service even in free trial period.

Using app

12 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

I am new to this app but so far it is the easiest one I've tried. I'm setting up pre-orders for shipping by date with eventual local delivery, so I have multiple blocked dates and the mechanics are pretty point and click for those (other apps were tedious and clunky). I was able to set everything up myself but felt really supported by the automatic personal customer service rep Atinder who showed up, showed me I'd successfully done it, and was kind, very knowledgeable and got all my questions answered. This is one of the best CS experiences I've had in a long time. I will come back and let you all know how it goes when it's in action...so far I feel very secure and also like this team is going to be very responsive if I want to give feedback on making sure it's the best one.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2022

I used this app as an integration on my shopify website, I am selling baked good online and needed some control over how many orders I can take in one day and this app was absolutely perfect for this. Not only that but the online support is second to none! could not recommend high enough.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2022

Die App erfüllt genau das was sie soll. Je nach Theme kann es zu vereinzelten Problemen kommen. Dafür gibt es aber einen Top Support in der App der jedem zur Seite steht!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2022

Very Good app, with a lot of customizations. Customer service is on point and always making the app better with great updates .

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2022

Great and fast assistance. The app is super easy and perfect for my website. Better than i expected.

Using app

About 1 hour

Total reviews

1

Average rating

5.0