All reviews

Rating Breakdown

  • 5
    98% (416 ratings)
  • 4
    1% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 96% (407)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 9, 2024

I faced some configuration issues after activating the app, and the BirdChime Team was incredibly helpful in resolving them. Vikash responded promptly and swiftly addressed the site issues. Exceptional customer service!

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

This app solve exactly the problem we face with Shopify not beign able to provide a pickup date and time. And the support is above and beyond ! Niraj and Vikash are amazing. They took time to set up specific customizations and coding for our store that needs to translate notification email both in English and French. Bird Pickup is fantastic if you want to make sure your customers select a specific date and time for their pickup at your store. This way you can perfectly plan their order letting them know when it's ready. You're even able to customize the calendar and the emails notification with your Brand colors. Would recommand to anyone !

Store

Bundle

Using app

6 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Jan. 9, 2024

The support team behind the Bird Pickup Delivery Shopify app deserves high praise for their exceptional service. Their responsiveness is truly impressive, addressing any inquiries or concerns with speed and efficiency. I've experienced a level of customer support that goes above and beyond, with the team demonstrating a genuine commitment to helping users navigate and maximize the app's features. Their knowledge and expertise are evident in the thorough and insightful responses they provide. This level of support not only instills confidence in the app but also creates a positive and reassuring experience for users. The Bird Pickup Delivery support team sets a benchmark for excellence, making them a standout aspect of the overall app experience.

Store

Reddy's

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

Niraj a était super réactif, il m'a depanner et aider avec une rapidité et une efficacité remarquable ! je recomande

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 11, 2024

Amazing app with incredible support. We deliver to different postcode on different days and it does exactly that! Looks great too :) Now our website is live.. I needed help to find how out how to display my orders for specific days. I recieved a reply within minutes with super friendly service :)

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

I love this app. The possibilities are perfect with my store. And the support is AMAZING. Quick and clear reply and they're willing to help you with any questions

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 27, 2023

Great customer service! Very clean and easy to use design.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2023

Their support session is too fast. This app is really very helpful. Highly Recommended everyone.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

Great app, with superb support. A++ We had a minor issue with gift cards. I hopped on a chat with the support team, and I had a resolution immediately.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

Amazing and fast customer service! I was having trouble setting up my local delivery, support answered very quickly and was able to help me. Now my shop is set and running! Thank you Bird Pickup!

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

Great support! Super helpful and very prompt with communication! Great team to work with!!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

This app is by far the best I've come across. The team is also committed to ensuring my experience was the best by promptly answering any questions I had. Thank you, thank you, thank you!

Using app

About 4 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 13, 2023

Amazing application! The team of Bird Pickup Delivery Date, responds instantly when having a question. Recommendation!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

good customer service

Store

AMOTRIO

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2023

Using app

17 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 11, 2023

App is easy to install and configure. Had a minor "cosmetic issue", which the support addressed immediately. very helpfull support team. Thanks !

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2023

Support team is very patient with my questions and provide as much help as they could

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

Great customer service and superb follow up of technical issues. App is also easy to use and configure!

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

The app design is great, the support is excellent! Niraj was proactive, courteous and very knowledgeable. He helped me install the app and tailor it to our needs. If you're looking for a delivery app this is it! ***Update: I had some questions regarding some custom features, I emailed them, Vikash responded quickly and assisted me with everything I needed. Great app made by great people!

Using app

About 20 hours

Total reviews

10

Average rating

4.2

5 / 5 Share

Dec. 4, 2023

Nice app with so many customizable options. Very helpful support team too!

Using app

4 months

Total reviews

4

Average rating

5.0