All reviews

Rating Breakdown

  • 5
    98% (441 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 96% (432)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 18, 2024

Love this app! Their support team is informative and ready to help in any way!

Using app

19 days

Total reviews

3

Average rating

4.3

1 / 5 Share

March 17, 2024

It didn't work for what I needed, I wanted a delivery calendar service that would allow me to visually see clearly all the deliveries and pickups I had that day for my floral business. I used it a few days, a bit over a week and I uninstalled it to not get charged and after a month I received a $10 charge to my card from them... truly frustrating and annoying especially after I didn't find it useful at all...

Using app

6 days

Total reviews

2

Average rating

1.0

Developer Reply

Dear Floral Studio, Thank you for your feedback. We're genuinely sorry our app didn't live up to your expectations. Adhering to our core values, we ensured a full refund was processed within 1 hour after being notified, reflecting our commitment to fairness and respect for all our customers. We're here to listen and improve, so if there’s anything more you’d like to share or need assistance with, please contact us at [email protected]. Looking forward to the opportunity to better serve you in the future. Best regards, Atinder Singh | Founder, BirdChime

5 / 5 Share

March 14, 2024

So far, I'm extremely happy with not only the app but the team that supports it. First, easy to install and configure. I've used a previous app, and while I thought that app was okay, I now realize that this app is superior! Secondly, the app works basically flawlessly. I had ONE little tiny hiccup on how the calendar appears on Android devices and I contacted them and within just a few minutes, they fixed the small issue. Everything has been perfect. The team is friendly, very knowledgeable and they're quick at responding and fixing issues. I cannot recommend enough!

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 14, 2024

We searched for a delivery app that could help manage both in-store pickups and local deliveries, and this app stood out from the rest! But what truly impressed us was their outstanding customer service. Even when I had questions unrelated to the app itself, the team was incredibly helpful. They shared their knowledge and expertise to help us troubleshoot technical challenges we faced. It's clear they truly care about their customers' success.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2024

Very helpful with all my request's, they have gone out of there way in order to help me. Very easy to recommend.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2024

The team is Absolutely great and responds fast! I faced a few issues and they jumped on it right away and made sure i was satisfied. They go above and beyond!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2024

Great APP for accurately processing Delivery Date, Local Delivery and Store Pickup. There are a lot of GREAT features built-in that other similar looking APPS DO NOT HAVE! Can you have separate discounts for Shipping, Local Delivery and Pickup, YES, it can handle that. working with all the people at BirdChime was a breeze and fast response. HIGHLY RECOMMEND!

Using app

About 22 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

Very attentive and accommodating support!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

Bird has been super useful in my store and the support team is great, always available and with the right solutions!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

I worked with Mahima from BridChime (the creator of this app) on finessing the visuals of the date picker feature on our site and he was COMPLETELY responsive— a real HUMAN BEING behind customer service for this app!!! Thank you Mahima for your steadfast, and super quick work. We are now up and running and super excited to be using the app on our 2.0 site. For a small business like ours, these interactions with other service-based businesses like ours just leaves us with a really great feeling. I could not recommend them high enough!

Using app

About 18 hours

Total reviews

5

Average rating

4.8

5 / 5 Share

Feb. 10, 2024

Great customer support.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

chat is helpful and available.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

Rapide à régler très vite mon problème

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

Great and quick service !

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

awsome support, helped me till app worked properly

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2024

It is the best app of this type, been building my site out and it is the most customizable one. I need options to ship, local deliver, and store pickup, and this app delivers (pun intended). The team of this app is EXTREMELY helpful and responsive, all my issues have been solved quickly, they even added a feature a few days after I mentioned it. Highly recommend! In reality, this should be built into Shopify.. its that good.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2024

Nice app and excellent support :)

Store

Gattino

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2024

I had some issues tweaking the different prices for post codes, and was helped by Atinder. He got it sorted quickly and with no issues. Great support.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2024

This app works great! The support is wonderful and they solved my issue very quickly. I definitely recommend.

Using app

7 months

Total reviews

2

Average rating

4.5