All reviews

Rating Breakdown

  • 5
    97% (422 ratings)
  • 4
    1% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 96% (413)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 11, 2023

Using app

17 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 11, 2023

App is easy to install and configure. Had a minor "cosmetic issue", which the support addressed immediately. very helpfull support team. Thanks !

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2023

Support team is very patient with my questions and provide as much help as they could

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

Great customer service and superb follow up of technical issues. App is also easy to use and configure!

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

The app design is great, the support is excellent! Niraj was proactive, courteous and very knowledgeable. He helped me install the app and tailor it to our needs. If you're looking for a delivery app this is it! ***Update: I had some questions regarding some custom features, I emailed them, Vikash responded quickly and assisted me with everything I needed. Great app made by great people!

Using app

About 20 hours

Total reviews

10

Average rating

4.2

5 / 5 Share

Dec. 4, 2023

Nice app with so many customizable options. Very helpful support team too!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 2, 2023

Excellent!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

Excellent support team, very easy app to set up and understand

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

Customer service is really helpful and responsive ! The app integration is useful and helped us enable the calendar date and hour selection for Store pickup only without disturbing any of our other delivery settings. AMAZING

Store

ROCO

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Pretty good app!!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

This app is brilliant!!! Not only have I been able to customise my shop for set delivery dates, the staff have gone above and beyond to help me with getting it set up and also answering questions to help me. The best customer service received by any app by FAR! They respond straight away, thank you so much for all your help!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2024

Great combination of flexible settings and user friendly backend. If you have issues setting up, plugin support is quick, friendly and competent. Very happy :)

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

The team went above and beyond to help me set this up. Really appreciate the help and customer service. Would highly recommend this app.

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

Amazingly super helpful customer service that is quick and responsive and most importantly HELPFUL! Love the app. Great app that helps to provide business solutions

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

Excelente servicio!!! responden de inmediato. Muy recomendables.

Using app

29 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

It is easy to set up and they have very efficient human assistance to help get running

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2023

Helpful customer service, thank you!

Using app

17 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 18, 2023

I manage a shop on shopify and use the bird application to manage our delivery, the application is very functional and easy to use, and the staff is very efficient in answering and solving problems, thank you guys

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 13, 2023

We recently switched from BigCommerce to Shopify. These types of apps are VERY expensive and not very useful on BigCommerce. In the short time I've been using Bird, it is infinitely better than any BOPIS app on BigCommerce and the customer service is absolutely wonderful. Fantastic, affordable app!

Using app

8 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

Very helpful staff and very adaptable and user friendly app!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0